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"I’ll start with the positives because I always try to be fair. The location of Haven Inn in Louisburg is super convenient for Seby Jones Performing Arts. Also, the front desk girl who helped reactivate my key card in the morning when we got locked out was genuinely nice and helpful. Now… The photos online are a little… optimistic. You can tell they attempted a renovation at some point, but the renovation team fell way short. The floors are bubbling, separating, and growing things in the in between. Listen—I am not fancy at all. I’m the kind of traveler who just wants a clean place to sleep and a decent shower. But the bathtub was rough. There was mildew halfway up the tub and the shower curtain had clearly seen some things. Shower skipped for us. For three people, we had one towel and two wash rags, a used roll of toilet paper, and a collection of used mystery, mismatched lotion/conditioner/shampoo bottles. When I asked for more towels, they told me they had to wait for the other cleaning lady to finish washing some. The towels we eventually saw looked like they had served faithfully for about a decade and the mini fridge looked like it had rolled out of the back of someone’s pickup truck and was trying its best. No bugs (we hope) (and no refunds) so we stayed. 😂 And no, I didn't complain - I got the hint with the "All Sales Final, No Refunds" sign at check-in. My suggestion- book an Airbnb early. Sorry Haven, I kinda feel bad leaving a less than par review. "

"The staff here was awesome but our room was not. Ceiling was peeling, lamps not working, sink clogged and key did not always work. It advertised breakfast but it is not included. $21 for the bufffet! The hotel is in much need of a facelift! "

"Great hotel. Clean rooms and comfy beds. Breakfast was good. Staff was very friendly. "

"We’ve stayed here before & return frequently. We like the spaciousness of the rooms. They are clean & accommodating. The staff is not overly friendly, but nice. The gym works for our exercise needs. The only downside we’ve experienced is loud walking on the floor above. The solid surface floors are good for cleanliness, but not so great when it comes to insulation. Overall, we’re happy with this hotel & will book again. "

"The hotel was very clean and the room that I had was very spaciuos which i had chosen the king size bed. The bed was alittle softer than I like but it was still very comfortable. The staff was very friendly which is very nice after my 3.5 hour drive. There was also a great amount seating in the dining area and the lounge area. "

"Very nice and welcoming staff. The room was nice and neat. There were close restaurants nearby. "

"Great hotel will be staying here again."

"The hotel was beautiful. Clean and great service. Staff was very friendly and helpful. Would love to go back. "

"The room was nice but the walls are thin and there were folks in the adjoining room who were obnoxiously loud into the late hours of the night. Despite the staff speaking to them, we still had to put up with screaming children who were probably jumping on the bed"