Lotte Mall Tay Ho Tours

The staff are incredibly helpful, friendly and professional. Hotel is centrally located and walkable to many highlights in Hanoi

Clean, very good service, well located, comfortable rooms, albeit rather small. Nice sky bar and pool

We stayed at Hotel du Lac Signature twice during our stay across Vietnam and Bali and thought every aspect of our stay was amazing and beat out the other global luxury brands we stayed in. The location of Hotel du Lac is steps from Train Street and in the middle of multiple Michelin Restaurants and some of the most amazing cocktail bars we've visited across continents. If you can walk 2km (which is a lot in the heat), you likely don't need to take a car anywhere in Hanoi. The breakfast was served with so much care and focused on meeting your every need (and the cooking is very good). Most importantly every single member of the staff was wonderful and caring. They knew us by name on Day 1, attended to every need we had, and welcomed us back with love and care every time we returned to the hotel. Based on location and staff excellence alone I would stay at the Hotel du Lac Signature over any other luxury brand you're considering.