Find Hotel with a Concierge in Los Olivos, CA

"Amazing stay. Beautiful room and great location. 10/10. Everything was easy. "

"We stayed over spring break and expected a luxury experience given the price and brand, but the stay was inconsistent. The room had multiple maintenance issues: discolored tile near the toilet, worn mirror trim, a toilet handle that did not flush properly, and a lamp that did not work. The seating area near the door was also cramped and poorly arranged. Housekeeping was unreliable. One day the room was not serviced until mid-afternoon, requiring us to wait. Another day it was not serviced at all, leaving us without toilet paper, towels, or toiletries until we followed up. Communication was also an issue. We called the hotel multiple times at different hours and received no answer, which meant walking to the lobby to resolve problems. Some amenities did not meet expectations. The bluffs path was closed but not disclosed. The kayaks were dated, and the beach had noticeable tar and debris. The on-site market had limited drinks and snacks. Costs added up quickly. Valet is mandatory at $75 per night with no self-parking, plus a $60/day resort fee regardless of use. The location is beautiful, and the valet staff were excellent, but overall the experience did not match the price."

"Leo was very helpful in everything checking in giving directions suggestions"

"Parking was easy, the room was very clean, the air conditioner was pretty noisy through the night. Just my preference that the pillows were too firm and big and the bed too soft for my taste. Small things in the overall picture. The location is great and the town is so cute!!!"

"Clean room, staff was nice. The only thing i was disappointed in was the so called breakfast. I don't call coffee and a danish a breakfast. "