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Reviews of Vagabond Inn Hacienda Heights

2.5 out of 5
Vagabond Inn Hacienda Heights
1239 S Hacienda Blvd, Hacienda Heights, CA

Reviews

6.2
Rating 10 - Excellent. 108 out of 516 reviews" "
Rating 8 - Good. 97 out of 516 reviews" "
Rating 6 - Okay. 116 out of 516 reviews" "
Rating 4 - Poor. 85 out of 516 reviews" "
Rating 2 - Terrible. 110 out of 516 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms
Stayed 1 night in May 2024
Response from r on 2024/5/15
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

8/10 Good

Manuel

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from r on 2024/4/30
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Managemen

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024
Response from r on 2024/4/30
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024
Response from r on 2024/4/23
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024
Response from r on 2024/4/23
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Apr 2024
Response from r on 2024/4/23
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2024
Response from r on 2024/4/23
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and friendly staff
Stayed 1 night in Apr 2024
Response from r on 2024/4/23
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Brandy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , very nice people
Stayed 1 night in Apr 2024
Response from r on 2024/4/9
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Mar 2024
Response from r on 2024/4/2
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Mar 2024
Response from r on 2024/4/2
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

6/10 Okay

Yvonne

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It was a decent stay the rooms were clean but very outdated towel holders were hanging by a thread I was afraid to touch it because it would probably fall off. But the staff was great and very helpful.
Stayed 1 night in Mar 2024
Response from r on 2024/3/26
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

2/10 Terrible

Juewei

Disliked: Cleanliness, staff & service, property conditions & facilities
ba d
Stayed 1 night in Mar 2024
Response from r on 2024/3/26
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

6/10 Okay

jorge

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from r on 2024/2/27
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 5 nights in Feb 2024
Response from r on 2024/2/20
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

TALA, LA VERNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from rr on 2024/2/13
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

8/10 Good

Brenton

Liked: Cleanliness, staff & service
Things good b fixed in the rooms
Stayed 1 night in Feb 2024
Response from r on 2024/2/13
Dear Guest,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We will do our best to fix the issues that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback! Thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from r on 2024/2/7
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so disgusted look like dirt and blood on the side of the walls everywhere a broken glass mirror look like they put back together went to go take a shower and there was lady hair all over the shower felt like a lot of druggies Go into motels and destroy them, and they leave it like that. I still can’t believe we look at the blood on the wall.
Stayed 1 night in Feb 2024
Response from r on 2024/2/7
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

6/10 Okay

kristina

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Rough part of town
Stayed 2 nights in Jan 2024
Response from r on 2024/1/17
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

4/10 Poor

Magali

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from r on 2024/1/17
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

8/10 Good

Juan

Stayed 2 nights in Dec 2023
Response from r on 2024/1/17
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

6/10 Okay

Alicia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from r on 2024/1/17
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

8/10 Good

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from r on 2024/1/17
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

2/10 Terrible

Fidel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty.
Stayed 1 night in Nov 2023
Response from r on 2024/1/17
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s just a motel
Stayed 1 night in Nov 2023
Response from r on 2023/11/15
Yes, it is just a motel.

10/10 Excellent

Sook Chien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from r on 2023/11/15
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

6/10 Okay

Jon

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from r on 2023/11/15
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

2/10 Terrible

BEATRIZ

terrible customer service
Stayed 4 nights in Nov 2023
Response from r on 2023/11/8
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

8/10 Good

Phillip

Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Nov 2023
Response from r on 2023/11/8
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Ennet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from r on 2023/11/1
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

2/10 Terrible

Brooke

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The one day stay from hell
Just cheap motel vibes. Very dirty. The asian lady was rude and would not answer any questions. Hair dryer torn off wall. Dirty everywhere. It was gross. I repeat do not stay here. Parking lot was very sketchy. They give no refunds whatsoever. So don’t complain or they will threaten to call police on you.
Stayed 1 night in Oct 2023
Response from r on 2023/11/1
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets had pee and coffee stains on them. Which where not cleaned off just covered with a towel. Had it not been that we noticed a square under the sheets we wouldnt have noticed. When we told them to change the sheets they were very rude.
Stayed 1 night in Oct 2023
Response from r on 2023/11/1
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone threw bricks and shattered the window of the room Next to me. It woke me up at 3am and some of it got in. My car
Stayed 1 night in Oct 2023
Response from r on 2023/11/1
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

6/10 Okay

Jeannicet

The television didn’t work at all
Stayed 1 night in Sep 2023
Response from r on 2023/10/18
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

8/10 Good

Adrina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the facility of in really good condition but the first thing we find in our bathroom is not a roach…but it is what we found
Stayed 1 night in Sep 2023
Response from r on 2023/10/4
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

6/10 Okay

Daniel

Disliked: Cleanliness, property conditions & facilities
Vagabond Inn in Hacienda Heights
The table was warped. Half of the covers on the fire sprinklers in the room had fallen off, and there was dirt under where they had fallen off. The shower pressure was low. The door frame in the bathroom was rotting at the bottom.
Stayed 2 nights in Sep 2023
Response from r on 2023/9/13
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

6/10 Okay

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from r on 2023/9/13
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious bathrooms
Stayed 2 nights in Sep 2023
Response from r on 2023/11/1
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

2/10 Terrible

Nathan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I have ever stepped foot in. Period. The furniture inside the room had graffiti on it. The sheets had stains all over it. Carpet was nasty. Lights didn't work properly in the bathroom. There was a hole into the ceiling in the bathroom where the light should be. The shower was dirty. Gross gross gross. This is the place that would have bedbugs. I didn't bother looking. Never stay in this hotel if you care about your health. Place should be shut down for how disgusting it is.
Stayed 1 night in Aug 2023
Response from r on 2023/9/6
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

6/10 Okay

A

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from r on 2023/9/6
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

10/10 Excellent

Claudia

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from r on 2023/8/30
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

2/10 Terrible

Melissa Hermosillo

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
I gave my information and everything and forgot to sing the paper and the man in the desk came to me and screamed at me for forgetting to sign . People make mistakes but that is not the way to treat the costumers it will be my last time that I check in these hotel
Stayed 1 night in Aug 2023
Response from r on 2023/8/31
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

10/10 Excellent

Jose

Stayed 1 night in Jul 2023
Response from r on 2023/8/13
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

6/10 Okay

Elena

Traveled with family
Liked: Staff & service
Needs to update everything in this room It’s okay
Stayed 1 night in Jul 2023
Response from r on 2023/7/26
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

4/10 Poor

Veronica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from r on 2023/7/26
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

8/10 Good

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from r on 2023/7/5
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Ana

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from r on 2023/7/5
Dear Guests,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We are looking forward to seeing you again! Again, thank you for your patronage.Vagabond Inn Management

6/10 Okay

Jose

Stayed 8 nights in Jun 2023
Response from r on 2023/7/26
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1-1/2 (yes I measured) cockroach in bathroom. Microwave and fridge not clean. Staff was very friendly.
Stayed 3 nights in Jun 2023
Response from r on 2023/6/28
Dear Guests,We are sorry to hear there were issues with your stay at our hotel. We will do our best to fix the problems that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback!Vagabond Inn Management