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Reviews of The Ritz-Carlton, Marina del Rey

5 out of 5
The Ritz-Carlton, Marina del Rey
4375 Admiralty Way, Marina del Rey, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews" "
Rating 8 - Good. 214 out of 1000 reviews" "
Rating 6 - Okay. 104 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mykenz

Disliked: Cleanliness, property conditions & facilities
This property appears nice on pics but it’s run down. I finally experienced the meaning of “paying for a name”. I’ve stayed in plenty of other rooms that were way better for way less. I wanted something nice as a treat and I feel so bad I went against my better judgment and paid a ridiculous price for my room! Never again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernando

Stayed 5 nights in Mar 2024

10/10 Excellent

Nancy, Evergreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best way for me to put it, they take care of me in! If I need a driver or hot chocolate and a cookie at 2am. The do it Pleasant, comfort beds and rooms, I stay here at least twice a year sometimes three. I’m too spoiled now to go anywhere else!
Stayed 3 nights in Apr 2024

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As someone who stays at a lot of these properties, I was really disappointed by how small the rooms are at the Club level. Our balcony also wasn't open, as it had concrete all around it so you don't have the cast iron, as what's shown in the pictures.
Stayed 3 nights in Mar 2024

10/10 Excellent

seung yeun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice view. Nice to walk at the marina. Hotel staff was friendly and professional. Room service was quick and also very professional. One thing to note, no free internet.
Stayed 1 night in Mar 2024

10/10 Excellent

Maksim, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Ritz.. also enjoyed our massages so much. Everything is so clean, smelling so nice.
Stayed 4 nights in Mar 2024

4/10 Poor

Brittany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was beautiful. However, front desk was rude and unaccommodating . I would expect a better level of service from this hotel since you are paying good money for the room. Very disappointed.
Stayed 1 night in Mar 2024

10/10 Excellent

Shirley, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our wedding anniversary with a couples spa massage and a nice dinner at Cast & Plow overlooking the Marina. The sunset was beautiful and we had a room with a sunrise view. The staff was amazing and we received a complimentary dish of chocolate covered strawberries on arrival. The restaurant knew about our special evening and we were served complimentary desserts.
Stayed 1 night in Mar 2024

6/10 Okay

Lisa

Traveled with group, Business traveler
Liked: Cleanliness
Phone in room not working - front desk staff said sorry with no resolve - can’t call down to get WiFi code and nothing in room. Tired room decor
Stayed 1 night in Mar 2024

8/10 Good

James, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Seyindzhat, pleasanton

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
You can hear every door opening and shutting around you, very noisy like in cheap motel. Very limited food selection in restaurant. Only 1 restaurant. Hard to walk anywhere too far from everything. Very expensive parking at $60. The room had only 1 robe for 2 people. Cold room, heater didn’t work. Really not 5 star hotel here beware
Stayed 2 nights in Feb 2024

10/10 Excellent

Sajwani

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
View, pleasant staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph Lewis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing!!! Love the staff! Very friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I ever stayed at! The staff were amazing. Everything was amazing.
Stayed 6 nights in Jan 2024

10/10 Excellent

EBONI, WEST COVINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dillon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience!
It was a very nice experience! The staff was very friendly and on top of their game! The beds were soft and the room always picked up when we returned from what we were doing
Stayed 3 nights in Jan 2024

4/10 Poor

Vincent

Stayed 3 nights in Jan 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Dan, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, safe, great staff
Stayed 6 nights in Dec 2023

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Dec 2023

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in a big way
This hotel was perfect for the start of our US holiday. Really welcoming, great location, brilliant staff and great views. The breakfasts here were off the scale and really enjoyed it. Nothing was too much trouble and the staff really great. We took advantage of walking all the way to Santa Monica which we totally recommend but then we took an u er back to the hotel. The marina area I could just sit wand watch the world go by all day here, it’s very relaxing. Would definitely stay here again without doubt.
Stayed 3 nights in Oct 2023

10/10 Excellent

suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kaylah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2023

6/10 Okay

Catherine, Chicago

Traveled with family and small children, Traveled with family
The pool and spa are great. The beds are comfortable. The internet connection is via the web and is wonky. Most annoying is there is an additional $40/day resort fee when it isn’t a resort….
Stayed 4 nights in Nov 2023

10/10 Excellent

Kristin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff goes above and beyond. The salt water pool is huge and great for swimming! Beautiful setting.
Stayed 1 night in Nov 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Madeline

Nice
Stayed 1 night in Oct 2023

10/10 Excellent

Bernadetta

Stayed 9 nights in Oct 2023

10/10 Excellent

Alison, Kleinburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic check-in… Valet restaurant on site is beautiful and lovely service
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Stayed 1 night in Oct 2023

4/10 Poor

Pablo, miami

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For a Ritz, 500 usd a night... stay at a marriott inn and order uber eats. You have hidden fees, pay for wifi, super expensive dining, and old rooms. I did NOT feel in a luxury hotel, save your money and time.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Marina Del Rey. Very friendly staff and extremely comfortable beds.
Stayed 4 nights in Oct 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2023

6/10 Okay

C

Stayed 1 night in Oct 2023

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice, we enjoyed outselves
Stayed 3 nights in Oct 2023

2/10 Terrible

Anastasija

Stayed 1 night in Oct 2023

8/10 Good

Leslie

Stayed 5 nights in Oct 2023

6/10 Okay

Myra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Carpet in room was stained in lots of areas. Very disappointing to see for the cost.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and friendly staff!
Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

hannah

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ritz MdelR- good,
Very clean, but very dated. Other Ritz-Carlton hotels in major cities are much newer, larger rooms, larger showers, modern amenities. Parking is $55/day!
Stayed 4 nights in Sep 2023

10/10 Excellent

derren, singapore

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class. Great price. Recommended
Stayed 1 night in Sep 2023

8/10 Good

Seu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel but over priced
Stayed at the excutive suite for 2 night by paying 2.6k + parking $55 per night separately. It was low floor(2nd), Room was pretty nice but I felt it’s over pricef compared to the other Hotels with ones we’ve been. (for we travel a lot all over the world) That’s why I give 4 stars. Enough waters placed in a room, 2 bathrooms inside. A/C automatically turn off when the terrace’s door opens.
No self parking available but only Valet parking.
View from terrace
Stayed 2 nights in Sep 2023

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Place is great!
Stayed 2 nights in Sep 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Service out of this world Amenities in shower by Diptyque. Love it Spa by Sisley
Stayed 4 nights in Aug 2023

10/10 Excellent

Jon

Stayed 1 night in Sep 2023