Exterior
Check availability

Reviews of Sun Light Motel

2 out of 5
Sun Light Motel
8747 Firestone Boulevard, Downey, CA

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 52 reviews" "
Rating 8 - Good. 11 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 8 out of 52 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
They has no coffee maker, no microwave, no ice machine on the property, and no soap or shampoo in the dispensers.
Stayed 2 nights in Mar 2024
Response from bob on 2024/4/1
Sorry of your inconvenience when you my room no soap and shampoo I give you write way. Also Expedia we don't offer microwave. Also no ice machine. So next time you book a room you have to read first and book a room. So don't complain. Its your fault you don't read just book a room.

10/10 Excellent

CRISTINA

Traveled with family
Liked: Amenities, property conditions & facilities
Good and clean
Stayed 1 night in Feb 2024
Response from bob on 2024/3/16
THANK YOU FOR YOUR REPLY

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the price!
Stayed 1 night in Oct 2023
Response from bob on 2023/10/22
Thank you for your review .

6/10 Okay

Ana

Stayed 1 night in Sep 2023
Response from bob on 2023/10/22
Thank you for your review .

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from bob on 2023/8/27
Thank you for your feedback.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from bob on 2022/11/15
Thank you for your reply. See you your next visit to stay with us.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from bob on 2022/10/23
Thank you for your review. See you your next visit.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
The room had dust and cobwebs in the corners. The ironing board was stained and looked disgusting. The shower head and the drain was disgusting, I had to clean them myself. One of our washcloths had black spots and brown spots on it and our towels were stained. The cover on the bed had stains all over it. The walls had a dead bug on it and stains. The wifi was terrible and only lasted for 24 hours. The walls were super thin, we heard everything our neighbors were doing. The parking lot is a one way in, one way out setup and makes for a dangerous situation if traffic is steady. There weren’t enough space in the parking lot for guests, some had to use makeshift parking spots. The woman who checked me in was pretty rude but the other woman who checked me out was much more kind. It is located in a convenient area…there are so many great restaurants nearby and accessible! You can walk to all of them, even the grocery store across the street. Overall, I would never stay at this motel again.
Stayed 2 nights in Oct 2022
Response from bob on 2022/10/16
If you find too many issues on a room. Why you did not tell in a front office. You posting false reviews. Did you see our online reviews we did not have any kind of issues you mention.

10/10 Excellent

Chris

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean Friendly staff and affordable
Stayed 1 night in Apr 2022
Response from bob on 2022/4/12
Thank you for your respond. See you soon.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
My stay
It was a one night stay, everything was ok minus a couple of things I did not find very pleasant,(found hairs under the covers, and the bed itself was not very soft) Other than that, everything was great. Loved the shower..
Stayed 1 night in Nov 2021
Response from Bob on 2021/11/14
Thank you so much

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not sanitized, is a potential COVID hotspot and there is no housekeeping at all. We had a terrible experience at this motel. The room appeared ok at first, but then we saw that one of the pillow covers was dirty and the second pillow had no cover. The bed sheet smelled,and there was hair on the bed. It got worse as we saw hair in the shower and in the sink. This place was not sanitized, at all. There wasn't even a fresh toilet roll in the bathroom. We didn't want to take any chance with COVID, so we left that night without sleeping in the dirty room.
Stayed 1 night in Jun 2021

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Bob on 2021/6/27
Thank you so much

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Bob on 2021/4/6
Thank you for stay with us. see you your next visit.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very Límited parking.... No ice machine
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Nain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay away
Gross not as pictured, lights didn’t work.
Stayed 1 night in Aug 2020

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumps up.
Stayed 1 night in Aug 2020

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay.
It was very clean and the staff was very respectful and overall it was quiet.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Not bad
Very friendly and helpful at the front desk.
Stayed 1 night in Aug 2020
Response from bob on 2020/8/7
Thank you give us good review.

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
shady?
He wanted to see the ID of my boyfriend who was staying with me and wouldn’t give me the room. So at first I was greeted by a woman who didn’t speak English then came her son I believe and wanted my boyfriends ID. I showed him mine and when I called my boyfriend over he said no that’s okay I need the name of everyone whose staying in the room. Like what the heck? It was just my bf and myself. And when my bf saw that they were being weird they changed their mind. I was so confused.
Stayed 1 night in Jul 2020
Response from bob on 2020/8/5
Sorry for your inconvenience. We try to improve our services.

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from bob on 2020/5/26
Thank you for your response.

10/10 Excellent

Denise

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from bob on 2020/5/23
Thank you for your review.

6/10 Okay

Verified traveler

Disliked: Staff & service
The place is nice and small... the rooms are decent but it they can be rude.
Stayed 1 night in Mar 2020
Response from bob on 2020/4/10
Sorry . We will address this issue for our management. Thank you.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic, stayed a few times and I can't complain
Stayed 1 night in Mar 2020
Response from bob on 2020/4/10
Thank you for your commend.

2/10 Terrible

Verified traveler

Traveled with partner
The owner cancelled my reservation. Expedia system was down and unable to send him the resort the funds for my stay.
Stayed 1 night in Feb 2020
Response from bob on 2020/3/8
Sorry for that. Expedia Denia to pay us. You book room with Expedia. How we get rent you stay with us. that's only reason cancelled reservation.

8/10 Good

LEE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and accommodating.
Stayed 1 night in Feb 2020
Response from bob on 2020/2/23
thank you

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
It's a low budget lodging. The room was clean if somewhat spartan.
Stayed 4 nights in Dec 2019
Response from Bob on 2020/1/13
Thank you for staying with us.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.is clean and well maintained. it will be nice to have the option to get a microwave as the room do not have one but other than that I feel the place and rooms are nice.
Stayed 1 night in Jan 2020
Response from Bob on 2020/1/9
Thank you for your response. We can talk to our management about add some amenity.

4/10 Poor

Jorge

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs upgrade!!
Room was not up to par. Towels were all dirty. The top bed sheet had wholes and there was a fly inside of the room!!
Stayed 1 night in Sep 2019
Response from Bob on 2019/9/17
We appreciate the time you have taken to bring to our attention your feedback with regards to our bed Sheet,Fly and also our towels. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019
Response from BOB on 2019/7/6
Thank you for the feedback

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Our pillows had hair on them, towels were very old, there was a huge fly and a huge mosquito in our room as soon as we walked in
Stayed 1 night in May 2019
Response from BOB on 2019/6/13
SORRY FOR INCONVENIENCE .NEXT STAY WE TRY TO HAVE FULL FILL YOUR REQUIREMENTS.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pillow case had a stain. From the website, I was hoping to see the LED strip lighting around the ceiling, but no luck. Overall, surprisingly great stay for a motel.
Stayed 2 nights in May 2019
Response from bob on 2019/5/19
Sorry for your inconvenience.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property itself was decent. The refrigerator was cold and there was a coffee pot in the room. However after checking the bed we saw the sheets had not been changed. There was a hair and stains on the sheets. The best the office could do was give a new set of sheets because there were no other rooms available. One of these sheets also had a stain on that so it was not used. Wish they put more effort into properly cleaning the room for the money they charge to stay there
Stayed 1 night in Apr 2019
Response from Bob on 2019/5/1
Sorry for your inconvenience . Sheets we not wash in Motel. We Rent out side. IN side the room I under stand hair and stains. I will give you new sheets. Also did you read the reviews our motel. We don't get that kind of complain.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice modern room. Room 114 upstairs is a bit noisey due to road traffic. Easy parking.
Stayed 1 night in Dec 2018
Response from Bob on 2018/12/17
Dear Guest , Thank you for the wonderful feedback, please visit us next time you come to Downey. Thank you

4/10 Poor

Anthony

Find another place to stay
It was ok, walls are to thin, windows dont keep outside noise out, you can hear guest in next room, I would find another motel to stay at.
Stayed 1 night in Nov 2018
Response from jay on 2018/12/4
Dear Guest I apologize for not meeting up to your standards. Our goal here is to make everyone feel safe and have a great sleep experience and clearly we did not acheive this.This not over control for out side road traffic noice. Also we are not in construction Business to make the wall to not hear noice guest next room.If you have any other problem we can try to fix it.

6/10 Okay

Kristie

Good Points...the management was very friendly, helpful and nice...they would do anything to make your stay great, the shower was amazing!...bad points...bed was hard as a rock, 2 flat hard pillows and the room is next to a busy and LOUD road.
Stayed 1 night in Nov 2018
Response from BOB on 2018/11/30
Thanks for staying with us.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from BOB on 2018/10/16
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from BOB on 2018/8/20
THANK YOU....

8/10 Good

Primavera, Covina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is nicer in person than pictured online. It's small with maybe about 15-20 rooms with parking being an issue because its a small area. But the rooms are really nice. It looks newly renovated and resembles more a studio apartment than a hotel. The floors are tile instead of carpet so be prepared for that. It's probably easier to clean up afterwards but it was a little difficult for my toddler who's learning how to walk to move around in. Its adjacent to In n Out and near the Stonewood Mall so plenty of amenities nearby. I gave 4 stars because the trash cans looked like they haven't been cleaned. The trash bag that was in the can was clean but under that, the physical trash cans were dirty. Otherwise it was a very pleasant stay and I would recommend this hotel.
Stayed 1 night in Aug 2018
Response from BOB on 2018/8/20
THANK YOU.....

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
great room
kind of small but very nice
Stayed 1 night in Jul 2018
Response from BOB on 2018/8/1
THANKS

10/10 Excellent

Jessica, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and really good atmosphere to spend a night at .
Stayed 1 night in Jul 2018
Response from BOB on 2018/7/24
THANK YOU....

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from THANKS on 2018/7/7
THANKS

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boo
Nobody was at the office to check me in and then I couldn't check in because I need the other person here
Stayed 1 night in Jun 2018
Response from ok on 2018/6/8
ok

4/10 Poor

Abraham

Disliked: Property conditions & facilities, room comfort
Needs some work...
I did not have a good stay. I had to have the tv remote changed 3 times, no iron was provided in the room had to ask the front desk. No lamps in the room, had to have all or nothing with 4 recessed lights in the ceiling. Shower head is broken, shoots water out the side that hit the side of the bathroom wall. Towels were old and felt like cardboard. Road noise is very loud and can be heard in the room. Motel needs a lot of work. On the plus side there is a In-N-Out right next door.
Response from Bob on 2018/3/27
Thank you, Abraham, for providing us with feedback about your stay. We apologize about the Remote, Iron, Shower head And Towels , we will address these issues promptly. We strive to ensure that every guest has a pleasant stay with us and your feedback will help us improve. We hope you will give us another chance to exceed your expectations.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got Rude Customer Serivce From One Of The Male Employees There , A Older Gentleman When I Informed Them The Heater Was Not Working Inside The Room And Its Was Already 1am And He Had Been In My Room Trying To Fix It For 20 Mins , However Once I Got Another Employee Invovled They Ended Up Switching The Room With A "Working" Heater , Rooms Were Very Nice , Beautiful Bathrooms , And Great Prices Overall Nice Stay
Stayed 1 night in Mar 2018
Response from Bob on 2018/3/24
Dear guest, , Thank you for the nice review and the 4-star rating!So Sorry we did rise to the level of professionalism expected. Perhaps we can live up to your expectations if you just give us another chance. With that said I wouldn't blame you if you moved on to a hotel that promises to live up to your lever of professionalism. I do thank you for your honest review. Your review lets me know that we can always do better, do more, and go the extra mile for each and every guest. Thank you so much for taking time out of your busy day to let us know we missed the mark. For this I am so sorry.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Towels and pillows can be updated.
Stayed 1 night in Feb 2018
Response from Bob on 2018/3/2
Thank you for the five star feedback, I wish you had mentioned this during your stay. We pride ourselves in providing great guest service. We definitely updated over .amenities .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Bob on 2018/3/2
Thank you for the perfect score and very nice review! We would like to thank you for staying with us and hope to welcome you again in the future!