Even though check in time is at 2, I couldn't get in until a little after 3. I also did not have a microwave in my room, and no way to get one. Had trouble with the tv upon checking in too. Ice machine has been "temporarily out of order" since about March. And they don't have the Game Show Neteork on the tv plan. It would probably cost them between $1 and $3 per month. C'mon, step up your game.