They make a lot of promises, but they don't come through. First of all, the air conditioner in my room did not work and it was easier to open the window and let the cool air in. Also, the air conditioning unit sounded like a jet engine, which made it hard to sleep. Secondly, the hot water was barely lukewarm, and even running it for 10 minutes did not make it any hotter. The bathroom door was falling apart and was very hard to open as well as the front door, which you had to use your shoulder to open. The free Wi-Fi didn't work at all and the only place you could get Wi-Fi was near the front office. They even said they knew about it and that's how it is. The room was equipped with only one bath towel for two nights stay even though there was a rack in the room for at least four towels. There is access to an HDMI port to be able to plug your computer into the TV but of course that didn't work and nobody seemed to know how to make it work. And lastly, the bed was very hard and uncomfortable, and you could literally see the springs and the padding through the bedsheet. I've stayed at Motel 6 before and the rooms are usually pretty good, but this room was the worst I've ever had and the only solution was to move me to a room two doors down, but that wouldn't have solved any of the problems. Oh yeah, I forgot to say that there were a couple of spiders I had to kill too. Not a great experience.