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Reviews of Motel 6 Gardena, CA - South

2 out of 5
Motel 6 Gardena, CA - South
111 West Albertoni Street, Gardena, CA

Reviews

6.4
Rating 10 - Excellent. 40 out of 147 reviews" "
Rating 8 - Good. 28 out of 147 reviews" "
Rating 6 - Okay. 22 out of 147 reviews" "
Rating 4 - Poor. 26 out of 147 reviews" "
Rating 2 - Terrible. 31 out of 147 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Sunny

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/5/1
Hi Sunny, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Rajnesh, Hawthorne

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/24
Hi Rajnesh,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Cynthia, Lawndale

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/12
Hi Cynthia,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Kimberlyn

Stayed 1 night in Feb 2024

6/10 Okay

Antwon

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

marsha, Page

Stayed 1 night in Jan 2024

2/10 Terrible

Noone

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

JACQUELINE, Tarzana

Stayed 1 night in Nov 2023

2/10 Terrible

Juan

Disliked: Cleanliness, property conditions & facilities
Asked for not smoking room but guess what they only have smoking rooms available terrible place 0 stars
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 2023/11/15
Hi Juan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Anthony

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Dirty and smelled like cigarettes
I don’t want to fully bash this place but when we first checked in and started walking up towards our room, the stairs smelled like straight urine and was very dirty. Once we saw our room, it reeked like cigarettes and there was hair, holes, and huge stains all over the bedding. We checked the restroom and it was also pretty dirty and seemed like it wasn’t cleaned properly. We called and the employees were excellent and they gave us a new room. Sadly the room still felt a little dirty but wasn’t as bad as the first room. But the room service and the front desk workers were very friendly and amazing so I give so much respect there.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 2023/10/27
Hi Anthony, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Alondra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Traveled with family
Liked: Staff & service
The staff were all very friendly.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 2023/10/18
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

Alberto

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
?
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 2023/9/19
Hi Alberto,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Roderick

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Sep 2023

4/10 Poor

Angel

Stayed 1 night in Aug 2023

4/10 Poor

GUADALUPE

Liked: Staff & service
Disliked: Cleanliness
The room snell like a smokers room
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 2023/8/23
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2023/8/2
Hi Laura,Thank you for the perfect rating!!Maz K.#Team6

2/10 Terrible

Tynia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2023/7/19
Hi Noel,Thank you for the perfect rating!!Lilith#Team6

2/10 Terrible

Yvette

Stayed 1 night in Jun 2023

6/10 Okay

James

Stayed 3 nights in Jun 2023

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Dwayne

Stayed 1 night in Mar 2023

10/10 Excellent

Lushawnya C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 2023/3/28
Hi Lushawnya,Thank you for the perfect rating!!Maz K.#Team6

2/10 Terrible

MANUEL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed there 2 nights, the second nighr my wife had her back passager tire slashed!!! There was also 6 other cars had flat tires!! And one car was vandalized pretty bad!!! Review the cameras ,!!! This place needs a overnight security
Stayed 1 night in Mar 2023
Response from Nancy Y. on 2023/3/17
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

MANUEL

Disliked: Property conditions & facilities
My cars tire got slashed and the same to about 10 other cars!!! Horrible no security here ! And a high crime area! No i know!!!
Stayed 1 night in Mar 2023
Response from Nancy Y. on 2023/3/17
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Gloria

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 2023/2/22
Hi Gloria, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. We will be coming back
Stayed 2 nights in Feb 2023
Response from Brand Experience Team on 2023/2/15
Hi Angela,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Comfortable
Weather was great and the room was comfortable
Stayed 1 night in Nov 2022
Response from Brand Experience Team on 2023/2/9
Dear Kevin,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support. Dan J.#Team6

10/10 Excellent

David, Ridgecrest

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent economy hotel
Stayed 1 night in Oct 2022

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, room comfort
We booked 2 suites. One of them was dirty and not up to standards. Staff did move us to another room. The elevator was not in service. It made it difficult going up and down 3 flights of stairs.
Stayed 1 night in Oct 2022

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this room for the international rugby tournament down the street. I anticipated the surrounding area to be sketchy but I did not feel safe parking my truck in the parking lot due to people walking around the lot when we arrived in the early evening. The non-smoking room smelled of cigarette smoke. The refrigerator did not work. There was only one towel in the bathroom. The bed was not made. I'm not exaggerating when I say that my throat hurt by the time I made my way through the urine-smelling staircase and back to my truck. I was fortunate enough to have found a neighboring hotel with vacancies for the remainder of my trip.
Stayed 3 nights in Aug 2022
Response from Brand Experience Team on 2022/9/20
Hi Jason,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

eduardo

Stayed 1 night in Sep 2022

10/10 Excellent

Michele

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer
Really loved the place & Staff were friendly, welcoming & very helpful.
Stayed 2 nights in Aug 2022
Response from Brand Experience Team on 2022/9/20
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

Deo

Stayed 3 nights in Aug 2022

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Daymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash
Pearly the lady at the front desk was a nightmare Hung up in my face Terrible customer service And the keys didn’t work Will never look at this place again 30 thumbs down
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 2022/7/27
Hi Daymond, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

8/10 Good

Marlita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean except for the towels for old and dingy and the sheets and the bedding just bring your own other than that friendly place
Stayed 4 nights in Jun 2022
Response from Brand Experience Team on 2022/7/27
Hi Marlita, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend
Easabt enough. The young Samoan gal at the desk was exceptional and very friendly. The hot water in shower was very welcomed after a day of play. California is overall going to hell! Roads and services are horrible everywhere we when. Sad to see once beautiful state going bad right before our eyes
Stayed 2 nights in Jun 2022
Response from Brand Experience Team on 2022/7/27
Hi Elisabeth, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

4/10 Poor

QuZhon

Disliked: Amenities
Pretty dirty area, poor amenities, showers had no guards just connected straight to bathroom floor
Stayed 1 night in May 2022
Response from Brand Experience Team on 2022/7/27
Hi QuZhon, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 Okay

Aaron

Disliked: Property conditions & facilities
The price is too high!
Stayed 1 night in May 2022
Response from Brand Experience Team on 2022/7/27
Hi Aaron, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
This place is nice and it is clean we loved the double bed room so much room
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on 2022/7/27
Hi Candice, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a place to sleep for cheap it’ll work. No cockroaches so that was a plus.
Stayed 2 nights in Apr 2022
Response from Nancy Y. on 2022/4/26
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

6/10 Okay

Sylvester

Business traveler, Traveled with family
It was ok
Stayed 3 nights in Apr 2022
Response from Nancy Y. on 2022/4/26
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Nancy Y. on 2022/4/26
Thank you for the perfect rating!! Nancy Y. #Team6