Overall the staff is rude and unaccommodating. Room is rarely cleaned, you ask for clean linens, towels etc and they will only give you one. My friend and I are working nights, and he had paid for his room for a week, and the next day they called him in the middle of his sleep saying he needed to pay. After telling them he just paid for the week, they said he needed to come to the front. After he came to the front and showed them a receipt, they magically "found" it and said the person forgot to enter it into the system. So. Unethical? Maybe. At best negligent to the point where it can cost you sleep, peace of mind, and hundreds of dollars.