Exterior

Reviews of Greenleaf Hotel Long Beach Convention Center

3 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 393 out of 447 reviews" "
Rating 8 - Good. 26 out of 447 reviews" "
Rating 6 - Okay. 20 out of 447 reviews" "
Rating 4 - Poor. 3 out of 447 reviews" "
Rating 2 - Terrible. 5 out of 447 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First day back from vacation and alot of things to cathc up on, so this review was low on the priority list. With that said, I found the place an exceptional value for the 4 days we stayed. The room was cleaned daily and i do mean clean. They texted daily to ask if we needed anything. Parking is first come first serve so if you find a place saty parked and walk. They do have off site parking for $20.00 which is excellent if you want the security of knowing where your rental car is. Otherwise park on the street around the hotel and no issues. Great breakfast place aound the corner. They have a room downstairs with the latest coffee and water dispensers. Staff attentive to a fault. I would rebook with them in the future.
Stayed 4 nights in Apr 2024

10/10 Excellent

sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a good nights rest! Modern historic boutique hotel! Dave was nice and willing to help when matters needed to be taken. Will stay again

10/10 Excellent

efrain

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly parking is paid which is to to be expected in downtown but only $20! Location is great and there amenities are great. They have a new lounge as well with morning refreshments and evening snacks !

10/10 Excellent

Kurt, Barrington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Freshly remodeled. Close to the beach and dining.
Stayed 1 night in Apr 2024

2/10 Terrible

Timothy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Just because you put lipstick on a pig ... doesn't mean it is no longer a pig. Exposed screws between room and bathroom. No working a/c. Homeless living outside the window. (Was lucky to hear them having relations @ 3:00AM) If you value your energy do not let the GreenLeaf disturb it by entering thru their door way. Not even a proper spiritual cleanse could fix this place. After I brought these above issues to their attention they asked me to leave and I have yet ti return my deposit. Slept on the bed with a sleeping bag. Room was in better condition after I left. -Mr Clean OCD;)
Stayed 2 nights in Apr 2024
Response from Customer Care on 2024/5/1
Timothy,Thank you for sharing your feedback. I’d like to clarify the situation for anyone reading your review. You were asked to leave the hotel due to behavior that did not meet our guest conduct standards. It’s important to note that our rooms do not have air conditioning, a detail we clearly do not advertise. Additionally, the room was left in poor condition and had a strong odor of marijuana. We also have photographic evidence that contradicts your claim about exposed screws. We strive for honesty in our reviews and believe that misleading information is not only unhelpful but also against review policies.Best regards

10/10 Excellent

Shameal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam was great
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Passion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was superb. Hostess was extremely courteous would definitely stay again, it is extremely convenient for work-related travel and they are very accommodating if it is for a small family get away.
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with a great staff but, no dresser in the room and a very small closet so basically you are living out of your suitcase (a simple under bed drawer system would work). No mirror over bathroom sink, hard to shave when mirror is over the toilet! (just need to add a swing type one, retractable arm one over sink). And the light switch by the bed way to high to access from the bed without almost standing up. Overall though a well kept and run hotel.
Stayed 3 nights in Apr 2024
Response from Priscilla on 2024/4/23
Thank you for the review and for sharing your valuable feedback with us. We're pleased to hear that you found our staff great and enjoyed your stay overall. Your suggestions regarding room amenities are noted, and we will certainly take them into consideration for future improvements. We appreciate your insights and hope to have the opportunity to welcome you back in the future.

8/10 Good

Carmen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2024
Response from Priscilla on 2024/4/23
Thank you for the review and for highlighting our friendly staff! We're delighted to hear that you had a positive experience with us. Your feedback is valuable, and we hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Amador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints - love the rooms and th einterior design did so good. I felt like i was in a 5star hotel - a true boutique hotel.
Response from Priscilla on 2024/4/17
Thank you so much for your wonderful feedback! We're delighted to hear that you loved the rooms and our interior design. It's fantastic to know that you felt the comfort and luxury during your stay. We strive to provide a unique and memorable experience at our boutique hotel, and your compliments truly mean a lot to us. We look forward to welcoming you back for another exceptional stay!

10/10 Excellent

Mundeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool gem of long beach - no ac :((( but they said by end of year (maybe like oct or nov)
Response from Priscilla on 2024/4/17
Thank you for your review and for highlighting us as a "cool gem of Long Beach"! We're sorry for any inconvenience caused by the lack of air conditioning. Your patience and understanding are greatly appreciated, and we can't wait to welcome you back with even more comfort soon!

10/10 Excellent

Bronson

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. The parking is so cheap at only $20 last timje i stayed at hotel in LA they charged $40. The parking is offsite the room is small but enough for 2 people or a business trip. Will be back
Response from Priscilla on 2024/4/17
Thank you for your review! We're glad you appreciated our staff and found the parking affordable. Happy to hear the room suited your needs. See you next time!

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness
Disliked: Amenities
The hotel is still a work in progress concerning renovations. The property is a historic building and has limited facilities. Location is good, as is access by car or metro train. Two blocks from the ocean.
Stayed 4 nights in Apr 2024
Response from Priscilla on 2024/4/17
Thank you for your feedback! We appreciate your understanding as we continue to enhance our historic property. It’s great to hear that our location and accessibility met your needs. We hope you enjoyed being so close to the ocean and look forward to your next visit!

10/10 Excellent

Federico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, was as expected from photos. Very friendly service. 10/10 would recommend as well as book again.
Response from Priscilla on 2024/4/17
Thank you for your wonderful review! We're thrilled to hear that the room met your expectations and that you enjoyed our friendly service. We appreciate your recommendation and look forward to your next visit!

10/10 Excellent

chizu

Business traveler
Liked: Cleanliness, staff & service
The staff was helpful and friendly. The hotel is conveniently located, close to the beach and the convention center. The room is small but enough space for one person.
Stayed 1 night in Apr 2024
Response from Priscilla on 2024/4/17
Thank you for your feedback! We're glad you found our staff helpful and enjoyed our convenient location near the beach and convention center. It's great to hear that the room was suitable for your needs. We hope to welcome you back soon!

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice place to stay
Stayed 1 night in Apr 2024
Response from Priscilla on 2024/4/17
Thank you for your kind words! We're so glad you enjoyed your stay with us. Looking forward to having you again soon!

10/10 Excellent

Grace

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is really nice. I really enjoyted the room and the staff were nioce except for dash. Dash was new it seems and was a little confused. Rest everything was great with the stay. You can tell the hotel spent a lot of money on the renovations. Also parking is offsite and paid $20 cash only NOT CARD so be prepatred but is is safe and location is nice
Response from Priscilla on 2024/4/17
Thank you for your feedback! We're glad you enjoyed the renovated room and our staff. Thanks for the note on parking, your input is valuable. We look forward to your next visit!

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were simply amazing. I cannot say enough about how friendly and knowledgeable they are. The hotel itself was comfortable and its historic past only adds to its charm. Have a good one everyone!
Stayed 4 nights in Apr 2024
Response from Priscilla on 2024/4/17
Thank you for your kind words! We're so glad you enjoyed your stay and appreciated our friendly staff and the hotel's historic charm. Looking forward to welcoming you back soon!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside was the amount of time it took to check-in and the offer to charge me $35 extra in order to check-in 2 hours early- which they were unable to do. They did hold my bag ehile I went to a coffee shop and kill time until my 3:00 check-in. The staff were kind and helpful. I would stay there again.
Stayed 3 nights in Apr 2024
Response from Priscilla on 2024/4/17
Thank you for your review. We apologize for the wait and any inconvenience with the early check-in fee. We're glad our staff could assist by holding your bag. We appreciate your understanding and look forward to welcoming you back.

6/10 Okay

Julianna

Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities
I enjoyed the stay here. Everything is within walking distance with great staff and housekeeping services. Good place for low/medium price.
Response from Priscilla on 2024/4/10
Thank you for your feedback. We're pleased to hear you enjoyed your stay and our services. We look forward to your next visit.

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently attended a conference that takes place annually in downtown Long Beach and discovered a true gem of a hotel I hadn't seen before. Normally, I stay at the Courtyard, but this hotel has now become my top choice. The staff are exceptional, and the rooms have been remodeled to feel fresh and welcoming. It's perfect for my business trips, complete with brand-new TVs. I also appreciated the unique feature of a shower infused with vitamin C. I'll definitely be returning.
Response from Priscilla on 2024/4/10
I'm glad to hear you found a new favorite hotel in Long Beach with outstanding amenities and service. We're pleased it suits your business travel needs perfectly. Looking forward to welcoming you back on your next trip.

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vincent was amazing. His hospitality and jokes were one highlight of my trip. I appreciate everything. Rooms are cute, cozy, and modern. Has a upscale vibe. Book premium deluxe if you want lounge access after May!!! I see it opening soon
Response from Priscilla on 2024/4/5
Thank you for your kind words! We're delighted to hear Vincent made your trip special and that our cozy, modern rooms with an upscale vibe impressed you. Excited for your return to enjoy our premium deluxe rooms and lounge access from May. Your feedback is greatly appreciated!

6/10 Okay

Justin, Seattle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lack of parking was terrible
Stayed 2 nights in Mar 2024
Response from Customer Care on 2024/4/3
Justin,Thank you for your review. There isn’t a lack of parking at all. We have parking but it is Paid Offsite parking as mentioned online in addition we send our guests 10 -12 messages prior mentioning it which should be adequate to mentioned parking is not complimentary. As any downtown area parking is never free and it is a must for paid parking. We are priced extremely affordable at only 20/ nightly while most hotels are around 35-45/ nightly

10/10 Excellent

Ermosillo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking is a problem
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/4/5
Thank you for your review! We apologize for any inconvenience you experienced with parking. We are continually looking for ways to improve our guest experience, and your feedback is invaluable to us in this effort. We're delighted you enjoyed your stay overall and hope to have the pleasure of welcoming you back soon.

8/10 Good

Doneshia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was down the street but it wasn't to bad
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/4/5
Thank you for your feedback! We're glad to hear that, despite the parking being a short walk away, it didn't significantly impact your experience. We appreciate your understanding and are always looking for ways to make every aspect of your stay more convenient. We look forward to welcoming you back in the future!

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property which is in process of being renovated. Will be great property.
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/4/1
Thank you for your positive feedback. We're delighted to hear you see the potential in our property. We're committed to providing a great experience and can't wait to welcome you back in the future. Your support means a lot to us!

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Parking was confusing at first but they were able to assist promptly. Will definitely be staying again, especially since it’s so close to the Port!
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/4/1
Thank you for your positive feedback! We're glad to hear that everything was great during your stay and that our team was able to assist you promptly with the parking. It's wonderful to know our location near the Port added to your convenience. We're looking forward to welcoming you back for another stay soon!

10/10 Excellent

Glen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally polite and helpful. Room was very clean an organized. Will book again!
Stayed 2 nights in Mar 2024
Response from Priscilla on 2024/4/1
Thank you for your kind words! We're thrilled to hear that our staff made a great impression with their politeness and helpfulness, and that you found your room to be clean and organized. We look forward to your next booking and welcoming you back again!

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for conference- this is a business savvy property. Newly renovated and exceptional staff always making sure that your stay goes above and beyond. Coffee in the room was great and it’s very quiet, WiFi is really fast at almost 300mbps. I have never seen WiFi that fast at a hotel! Will be back
Response from Priscilla on 2024/3/28
Thank you for sharing your experience. We're glad you enjoyed the renovations, our staff's service, the in-room coffee, and the fast WiFi. Looking forward to your next stay.

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priscilla was amazing ! Rooms are cute boutique hotel in Long Beach. They have some free transportation service on weekend for downtown Long Beach and the in room dining provided by some third party there was great - not only that they pay for your delivery on Grubhub so they have great amenities. Parking is one block away and safe area at Marriott hotel but you pay the hotel. If you go to Marriott they charge $40 and the hotel is seeking it for only $20. Thank you
Response from Priscilla on 2024/3/28
Thank you for your feedback! We're glad you enjoyed our service, boutique rooms, and amenities. Looking forward to welcoming you back.

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and clean and the staff was extremely helpful and friendly
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/3/28
Thank you for your feedback! We're glad to hear the rooms met your expectations for cleanliness and comfort, and that our staff's hospitality enhanced the overall experience during your stay. We look forward to serving you again in the future!

8/10 Good

Cesar

Liked: Cleanliness, staff & service
Convenient stay, close to most attractions in Long Beach CA
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/3/28
Thank you for sharing your experience. We're pleased to know our location was convenient for your visit to Long Beach's attractions. Looking forward to welcoming you back in the future.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - parking was a bit hard in sense it was a block away. It is downtown so what you expect and it’s not free which I have no issue for as LA I paid $80/ night and here it was only $20 so good and affordable ! Rooms are great
Response from Priscilla on 2024/3/25
Thank you for your feedback. We're pleased to hear you appreciated the prime location of our establishment and found the rooms to your liking. Understanding the constraints of downtown parking, we're glad the nearby parking option was convenient. Your insights are invaluable to us and our future guests, and we look forward to welcoming you back in the future.

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
It’s such a beautiful unique establishment. Clean and great personnel. Just keep in mind that parking is $20 cash for the parking garage that is a block away and no more than 2 people per room. The TVs are updated and the bedding is soft and plush.
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/3/25
Thank you for your kind words! We're thrilled to hear you found our establishment beautiful and unique, with cleanliness and our staff meeting your high standards. Your note on the parking arrangement and the room occupancy policy is appreciated for future guests' planning. It's also great to hear that the amenities provided contributed positively to your stay. We aim to provide a welcoming and comfortable environment for all our guests, and your feedback helps us continue to improve our service. We look forward to having the pleasure of hosting you again soon.

10/10 Excellent

Esther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The staff was very friendly and eager to help with any concerns that I had.
Response from Priscilla on 2024/3/25
It's wonderful to hear you enjoyed your stay with us! We're particularly pleased that you found our staff friendly and responsive to your needs. Providing attentive and personalized service is something we take great pride in. Your positive experience motivates us to continue striving for excellence in hospitality. Thank you for choosing us for your stay, and we hope to welcome you back in the future.

10/10 Excellent

Reginald

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are new and modern and the historic hotel has a nice vibe! Remember this hotel has paid offsite parking cash only and no AC but has fans and additional fans and the rooms are cool!!! No issues
Response from Priscilla on 2024/3/21
Thank you for sharing your positive experience! It's great to hear that you enjoyed the modern rooms and appreciated the unique vibe of our historic hotel. We're glad the fan arrangements kept you comfortable. Thanks for noting the offsite parking and payment method; it's helpful for future guests. Looking forward to welcoming you back soon!

10/10 Excellent

Timothy, Bend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Great location to walk the area from. Great service too!
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/3/21
Thank you for your feedback! We're delighted to hear you found our hotel clean, comfortable, and conveniently located for exploring the area on foot. It's wonderful to know our service met your expectations. We hope to have the pleasure of welcoming you back in the future!

6/10 Okay

Keiondre

Business traveler
Liked: Staff & service
The staff was extremely friendly. The surrounding area was sketchy. There was loud yelling outside my window two nights straight from pedestrians arguing. Also, there was a a towel hanging up in my bathroom when I first arrived that had been used… I understand they are working to build their hotel brand. I am empathetic & hopeful they could get it on track. The renovations are going to be nice.
Stayed 3 nights in Mar 2024
Response from Priscilla on 2024/3/20
Thank you for taking the time to share your feedback with us. We're glad to hear you found our staff friendly and are optimistic about our renovations. We apologize for the disturbances you experienced and the oversight in your room. Rest assured, we are addressing these issues to ensure a better experience for all our guests. Your understanding and support are greatly appreciated as we continue to improve.

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super nice and are always helpful, will fix any inconvenience right away, rooms are super clean and comfy, enjoyed my stay, will book again for sure
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/3/20
Thank you for sharing your positive experience with us! We're delighted to hear you enjoyed your stay and found our team accommodating. We look forward to welcoming you back soon.

10/10 Excellent

Tremayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot stayed one night during soft opening. We had no issues recommending anyone who want to travel to this area to stay at this location.
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/3/20
Thank you for your kind words and for recommending us. We're thrilled you enjoyed your stay and hope to have the pleasure of hosting you again in the future!

8/10 Good

Abhik

Liked: Cleanliness, staff & service, property conditions & facilities
Location in downtown Long Beach was very convenient. The size of the room was a bit disappointing - based on the description on Expedia and other sites I expected a larger room. The service was very good and courteous.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 2024/3/18
Thank you for sharing your experience. We're pleased to hear you appreciated our convenient location and courteous service. Your feedback is important to us, and we look forward to welcoming you again.

8/10 Good

Jason M

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/3/18
We're thrilled to hear you had a positive experience and would be delighted to welcome you back anytime. Your satisfaction is our top priority, and we look forward to providing you with another great stay!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was friendly room was impeccably clean
Response from Priscilla on 2024/3/14
Thank you very much for sharing your wonderful experience with us. We are absolutely delighted to hear that you found our front desk team to be friendly and your room impeccably clean. Our staff takes great pride in providing a warm welcome and maintaining the highest standards of cleanliness, and it's truly rewarding to see these efforts recognized. We look forward to having the pleasure of welcoming you back in the near future for another exceptional experience.

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here the night before our Carnival Cruise. Great price and great staff!
Response from Priscilla on 2024/3/14
Thank you for choosing to stay with us before embarking on your Carnival Cruise. We hope you had a fantastic cruise and look forward to the opportunity to welcome you back. Your kind words are greatly appreciated and will be shared with our staff, who take great pride in making sure guests have a memorable experience. Thank you once again for your feedback.

6/10 Okay

Annie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is fine just the homeless and dog poops around property is horrible. Our room is on the first floor. We hear homeless people talking outside. The parking lot is several blocks away which very inconvenient.
Stayed 1 night in Jan 2024
Response from Priscilla on 2024/3/11
Thank you for sharing your experience. We apologize for the inconvenience caused by the external factors during your stay. Your comfort is important to us, and we hope to have the chance to serve you better in the future.

10/10 Excellent

Mejay

Business traveler, Traveled with family
Liked: Amenities
Great tome
Stayed 1 night in Mar 2024
Response from Priscilla on 2024/3/11
Thank you for choosing the Greenleaf Hotel! We're glad to hear you had a good experience and hope to see you again.

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Greenleaf Hotel in downtown Long Beach and here's my honest take. Overall, I give it a 9/10, but let's dive into the details. Cleanliness gets an 8/10 from me. It was really clean for the most part, but I noticed some dust in the bathroom and a bit of lint on the bed. Not a big deal, but worth mentioning. The hotel's had some work done, which I'd also rate an 8/10. The new furniture looks great and there are lots of lighting options to set the mood right, but the floors and some of the paintwork could use more attention. It's like they rushed the job a bit, especially in the bathroom and on the floors. Staff and service? 9/10. They're pretty much amazing, making you feel super welcome, kind of like the great service you get in India. There was just this one morning guy at check out who seemed like he couldn't care less, which was a bit off-putting. The location is fantastic, scoring a 9/10. It's right in the heart of everything, which is super convenient. The only downsides are the hotel's outside lights aren't bright enough to make it stand out at night, and there's a bit of a dog smell when you walk past the nearby apartments. So, why the overall 9/10? Despite the few issues, the Greenleaf Hotel offers a solid, comfortable stay with great service and an unbeatable location. Just a few tweaks here and there, and it could be even better.
Response from Priscilla on 2024/3/11
Thank you for taking the time to share your thoughts on your recent stay at the Greenleaf Hotel. It's great to hear that you found our hotel clean, enjoyed the updated furniture, and felt well-served by our staff. We also appreciate knowing that our location in downtown Long Beach met your expectations for convenience and accessibility. Your insights are invaluable to us as we strive to provide the best possible experience for our guests. We're already looking into your suggestions for improvement to ensure that every aspect of our hotel meets our high standards. Thank you again for choosing the Greenleaf Hotel, and we eagerly await the opportunity to welcome you back in the future.

10/10 Excellent

Kristyne Amick

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the text message prior to arrival as well upon entering the room we found everything clean and tidy. Of course there are a few things you’ll finish with the renovations but it was truly a treat to relax in such a nicely appointed upgrades, nice soaking tub and comfortable bed. We could tell they were freshly laundered as well nice quality bath towels. We did not expect such accommodations at the price we paid, thank you!
Stayed 1 night in Feb 2024
Response from Priscilla on 2024/3/11
Thank you for your kind words! We're thrilled you enjoyed the cleanliness, upgrades, and comfort during your stay. Your satisfaction at such a great value means a lot to us. We look forward to your next visit!