"I understand your concern about pricing, especially during high-demand events like the Rose Bowl. We constantly evaluate our rates to provide competitive pricing while maintaining the quality of our services. I'm sorry to hear that your experience wasn't as enjoyable as we'd hoped. Your feedback is valuable to us, and we'll keep working to enhance our guests' experiences. If there's anything specific you believe we could improve upon, please feel free to share. We want to ensure your next stay exceeds your expectations."

"I appreciate you bringing this to our attention. Your safety is our top priority, and I apologize for any inconvenience or concern caused by the condition of the light in your room. I want to assure you that we take such matters very seriously, and I'm pleased to inform you that our motel is currently undergoing renovations to address issues like this and enhance the overall guest experience. Your feedback helps us identify areas for improvement, and we're committed to ensuring that all aspects of your stay meet our high standards. Thank you for your patience and understanding."

I'm glad to hear that you found the hotel nice and that you would consider staying with us again! Your satisfaction means a lot to us, and we're thrilled to know that you had a positive experience overall. If there's anything specific you enjoyed about your stay or any suggestions you have for how we can make it even better next time, we'd love to hear from you. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!

Hello,Your satisfaction means a lot to us. If there's anything I can assist you with or if you have any questions about your stay or our services, please feel free to let me know. Your comfort and satisfaction are important to us, and we're here to help in any way we can!

I'm truly sorry to hear about the challenges you faced during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short of meeting your expectations. Please accept my sincerest apologies for the cleanliness issues in your room, including the dirty bed, the lingering smell of cigarettes, and the leftover items from previous guests. Additionally, I'm sorry to hear about the presence of spiders and the unpleasant odor on the towels. This certainly does not reflect the standard of service we strive to provide. I want to assure you that your feedback is incredibly valuable to us, and I will personally address these concerns with our housekeeping team to ensure that necessary improvements are made. We take cleanliness and guest comfort very seriously, and we'll do everything in our power to prevent such issues from occurring in the future. If there's anything else we can do to make things right or if you have any further feedback to share, please don't hesitate to reach out. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.

I'm glad to hear that you found our management and workers friendly during your stay! We appreciate your understanding regarding the ongoing renovations, and we apologize for any inconvenience they may have caused. Your feedback about the cleanliness of the room is valuable to us, and we'll make sure to address it as we continue to improve our property. We're delighted to hear that overall you had a good experience and that our place served as a comfortable stay, especially since you were originally planning for just one night. If you're ever in the area again, we'd love to have you back for an even better experience. Thank you for choosing to stay with us!

I'm sorry to hear that your experience with us did not meet your expectations. We value your feedback and would appreciate any specific details you can provide about your stay so that we can address any issues and improve our services. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future. If you have any further comments or concerns, please don't hesitate to reach out to us directly. Thank you for sharing your feedback.

Hello, I'm truly sorry to hear about the unsettling experience you had during your stay. Your safety and security are of utmost importance to us, and it's deeply concerning to hear that someone attempted to enter your room through the restroom window. Please accept my sincerest apologies for the distress this must have caused you. I want to assure you that we take incidents like this very seriously, and I will personally address this matter with our security team to ensure that appropriate measures are taken to prevent such occurrences in the future. Your comfort and peace of mind are our top priorities, and we're committed to providing a safe and secure environment for all of our guests. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out. We truly appreciate your feedback, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

Thank you, Rosendo, for your feedback. We're sorry to hear that your experience fell short of your expectations. If there are any specific issues you'd like to address or if there's anything we can do to improve, please let us know. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future.

We're sorry to hear that your experience fell short of your expectations. If you have any specific feedback you'd like to share, we'd appreciate hearing from you so we can improve.

Thank you, Belen, for your wonderful rating! We're delighted to hear that you had a great experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back soon!

I'm glad to hear that you found our room rates affordable during your stay. Providing excellent value for our guests is something we take great pride in. While we strive to excel in all aspects of our service, we understand that there's always room for improvement. Your feedback is invaluable to us, and we're committed to using it to enhance the overall guest experience. If there's anything specific you think we could do to make your next stay even better, please don't hesitate to let us know. Hope to have the opportunity to exceed your expectations in the future.

Thank you for your positive rating, Seven! We're glad to hear that you had a pleasant experience with us. If there's anything we can do to make your next stay even better, please let us know. We appreciate your feedback and hope to welcome you back soon!

Thank you, Leonel, for your fantastic rating! We're delighted to hear that you had a wonderful experience during your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back!

I'm sincerely sorry to hear about the distressing experience you had during your stay. Your safety and well-being are our top priorities, and it's deeply concerning to learn that you felt unsafe due to the presence of individuals outside the property. Additionally, I apologize for the rude behavior of our staff; this is certainly not the level of service we aim to provide. Your feedback is incredibly valuable to us, and I assure you that we take it seriously. We will address these issues with our team to ensure that necessary improvements are made, and that all guests feel comfortable and secure during their time with us. We understand your decision to not return, but if you ever reconsider, we would welcome the opportunity to provide you with a much-improved experience. Please don't hesitate to reach out if there's anything else we can do to assist you. Your satisfaction is important to us, and we truly appreciate your feedback.

We're sorry to hear that your experience fell short of your expectations. If you have any specific feedback you'd like to share, we'd appreciate hearing from you so we can improve.

Thank you so much for the excellent rating. We're thrilled to hear that you had a great experience during your stay with us. If you ever find yourself back in the area, we'd love to welcome you again!

We're sorry to hear that your experience fell short of your expectations. If you have any specific feedback you'd like to share, we'd appreciate hearing from you so we can improve.

I'm sincerely sorry to hear about the issue with your security deposit. Your satisfaction and trust are very important to us, and it's concerning to learn that there was a discrepancy regarding the deposit. Please accept my apologies for any inconvenience or frustration this may have caused you. Rest assured, I will personally investigate this matter and prevent such occurrences in the future. If there's anything else we can do to assist you or if you have any further questions or concerns, please don't hesitate to reach out. Your feedback is very important to us, and we appreciate the opportunity to make things right.

Thank you for your kind words! We're delighted to hear that you had a great experience during your stay with us. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad that we were able to meet your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Hello, We're thrilled to hear that you had an easy check-in and a very nice stay with us! Providing a smooth and enjoyable experience for our guests is always our goal. We're glad you found the room to be great value for the price and that you enjoyed the amenities, like the big TV with a variety of channels on DirecTV. Your satisfaction is important to us, and we're grateful for your positive feedback. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We appreciate your kind words and hope to welcome you back again soon!

I'm sorry to hear that your experience with us did not meet your expectations. We value your feedback and would appreciate any specific details you can provide about your stay so that we can address any issues and improve our services. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future. If you have any further comments or concerns, please don't hesitate to reach out to us directly. Thank you for sharing your feedback.

Thank you,come again

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Thank you for informing us, a work order has been placed with our maintenance department.

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Thank you,We try to maintain our prices competitive.

Good to know that you slept well. Not sure about why you wouldn't return. When we are made aware of our guest-specific complaints we refer the matter to the appropriate department.

This information was relayed to our maintenance department. Thank you for your informing us.

This information was relayed to our new head housekeeper. Thank you for informing us.

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