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Reviews of American Inn & Suites LAX

2 out of 5
American Inn & Suites LAX
11025 South Prairie Avenue, Inglewood, CA

Reviews

7.2

Good

Rating 10 - Excellent. 384 out of 978 reviews" "
Rating 8 - Good. 207 out of 978 reviews" "
Rating 6 - Okay. 132 out of 978 reviews" "
Rating 4 - Poor. 103 out of 978 reviews" "
Rating 2 - Terrible. 152 out of 978 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

JOAN, inglewood

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe place. And very noisy. We suspect room visit when we are going to shopping
Stayed 3 nights in May 2024

2/10 Terrible

Kenya

Traveled with family and small children
Disliked: Cleanliness
The police had someone at gun point right in front my window
Stayed 1 night in Apr 2024

4/10 Poor

Patrick, Woodstock

Disliked: Staff & service
This hotel would not give me wake up call before check out the next day.
Stayed 1 night in Apr 2024

8/10 Good

Cesar

Traveled with group
I would definitely be back here, I just had a bit problem with the lockbox but the room is very nice and clean.
Stayed 2 nights in May 2024

6/10 Okay

Danielle

Traveled with family
Disliked: Cleanliness
Upon arriving I was asked for a $50 cash deposit in order to have the reserved non smoking room. No where was this mentioned on the site. If this is the policy the property needs to notify guests BEFORE they arrive. I was in a huge hurry upon check in to make it to a show that night. I was told I could go get the cash or be put in a smoking room. As a nonsmoker that is DISGUSTING. I argued with the lady for several minutes and told her she could just keep my credit card… thankfully she finally believed me that we weren't going to smoke in her room. Ironically when getting into bed that night and pulling back the sheet (no real a blanket :/) there were bright visible traces of marijuana residue/crumbs on the sheet.
Stayed 1 night in May 2024

2/10 Terrible

Andres

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst and nasty hotel. I would never stay there again.
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills but very clean
Stayed 1 night in Apr 2024

6/10 Okay

samantha

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Thye dont tell you until check in that you cant have any visitors whatsoever or you dont get uour $100 security deposit back!!! Spent thousands to fly out and visit family for them to not even be allowed on our hotel room to even use the bathroom after long trips around the city!!!
Stayed 4 nights in Apr 2024

4/10 Poor

Mary

Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Brandy

Stayed 1 night in Mar 2024

4/10 Poor

Latanya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To rube
Stayed 1 night in Mar 2024

10/10 Excellent

Heidy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the night from sofi
Stayed 1 night in Mar 2024

8/10 Good

Drakkar

Stayed 1 night in Mar 2024

10/10 Excellent

Dez

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel people there was nice aswell
Stayed 1 night in Mar 2024

2/10 Terrible

David, Melbourne

Stayed 1 night in Mar 2024

4/10 Poor

Christian

Had roaches
Stayed 1 night in Feb 2024

2/10 Terrible

CHAD, Dallas

Stayed 1 night in Feb 2024

2/10 Terrible

Sheryril

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was crap
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Disliked: Property conditions & facilities
Antiquated interior. Smells of cigarettes. Neighborhood not the safest.
Stayed 1 night in Feb 2024

2/10 Terrible

Jesus, la mesa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this place due to its proximity to the stadium nearby. The staff and cleaning crew were pleasant, everything else was terrible. I was not familiar with the area, but still booked based on the 7.5 star rating. I do not understand how they got this rating. The staircase going to the 2nd floor had a strong smell of urine and cigarette. The room was spacious but smelly. The only dining chair was a broken office chair with old stains on it. The day we arrived we witnessed a family fighting and screaming with their room door open. A staff member intervened to make them stop. At night, when we came back from picking up someone from a concert at the nearby stadium, a US Marshall raid was taking place. There were multiple unmarked vehicles with officers carrying big guns. They arrested the people close to our room, so we had to wait for a while in the parking lot for the raid to end. Needless to say we got out of there as soon as we were able to in the morning. This should be a $20/night place, so don't be fooled by how close it is to the stadium and the fake star rating.
Stayed 1 night in Feb 2024

6/10 Okay

Thao

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property is dated, front door doesn’t close all the way, pipe under the sink leaked onto the floor
Stayed 1 night in Feb 2024

2/10 Terrible

Naftali

Disliked: Staff & service, property conditions & facilities
Lock was broken, room was terribly broken down and gross.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Earl

Stayed 1 night in Jan 2024

8/10 Good

Henry R

Stayed 2 nights in Dec 2023

10/10 Excellent

Abdul Azeez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Earl

Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Earl

Stayed 2 nights in Dec 2023

6/10 Okay

Kevin, Los Angeles

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Asking for additional money is no good
Stayed 1 night in Nov 2023

6/10 Okay

Cory

Disliked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Felisha

Liked: Cleanliness
Disliked: Property conditions & facilities
You get what you pay for I suppose
Room was clean except for rust under the bar in the tub/shower. Linoleum was damaged in a couple of places. Cracked bathroom tiles, broken hair dryer switch was broken. Lock got stuck a couple of times when I was trying to leave
Stayed 1 night in Nov 2023

2/10 Terrible

Christine grace

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The was the banging of something that sounded like a dumpster being closed 24/7. Nearest coffee was 4 blocks away in a very unsafe area. No soundproofing in room. Could hear neighbors on both sides as well as above me. I had to get another room in a safer area after one night.
Stayed 12 nights in Nov 2023

2/10 Terrible

Bree

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
All typa unwanted bugs
Stayed 1 night in Nov 2023

4/10 Poor

Kenya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay yere
This hotel has so many roaches. I couldn't even sleep comfortably
Stayed 1 night in Nov 2023

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Andre

Disliked: Amenities, property conditions & facilities
Room had roaches
Stayed 1 night in Nov 2023

2/10 Terrible

Hassan

Stayed 1 night in Oct 2023

4/10 Poor

Florentina

Traveled with family
Disliked: Property conditions & facilities
I didn’t like that there was no iron or ironing board the bathroom door is falling the beds are to old and squeak there is no ice in the machines also vending machine dnt work they don't put no shampoo or conditioner in the bathroom I really think the price is to much for the rooms we also saw roaches crawling in the bathroom I would not stay here again
Stayed 2 nights in Oct 2023

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
The property is in poor condition...broken things on the room, mold in the shower...
Stayed 2 nights in Oct 2023

2/10 Terrible

Stuart

Stayed 1 night in Oct 2023

4/10 Poor

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lisbeth

Stayed 1 night in Oct 2023

2/10 Terrible

Stephanie

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was filthy, the asked for A $50 deposit. The room was nasty. It was soooo noisy because of near by buissness. I held onto the plastic ice bucket because I had been vomiting. They asked for the plastic ice bucket back
Stayed 1 night in Oct 2023

6/10 Okay

Ed

Disliked: Staff & service, property conditions & facilities
Getto
Stayed 4 nights in Oct 2023

10/10 Excellent

Juan

Stayed 1 night in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, room comfort
Room was nice, clean, and comfortable. The door didn’t seem to shut all the way even when locked with both locks.
Stayed 1 night in Oct 2023

6/10 Okay

logan

Disliked: Property conditions & facilities
Walls in the bathrooms were damaged, the bathrooms are dirty. It’s close to the airport but not in the nicest area. Worked for last minute but would not stay again.
Stayed 1 night in Oct 2023