Find hotels near Lonely Dell Ranch Historic District, Marble Canyon from NT$1,289

"Great staff, good breakfast, and my pet was allowed for a reasonable fee"

"Clean, quiet and has breakfast."

"Staff was very friendly but they were understaffed. There was only one person and the line was out the door. Also, we could hear people walking on the floor above late in the night and early morning. The floor is nice but the sound definitely carried so for a light sleeper like me, it was not very restful. "

"Clean room"

"."

"Stayed in a king suite. The bed area had a window but the extra room was like a dungeon. Closed in and unpleasant smell. The lighting was too cold. They should put some warm lightbulbs in to improve the ambiance. "

"All towels were too old and needed to be replaced. There was a consistant noise from upstairs. Money for value was not bad."

"Dear Hotel Management, I am writing to formally express my deep disappointment regarding the service I received at your hotel today, which has resulted in the most unpleasant stay I have experienced in my years of traveling. The primary reason we chose to stay at your hotel was the availability of the swimming pool and hot tub. Upon discovering that the hot tub was malfunctioning and lacked hot water, I approached the front desk to seek an explanation or to see if there was a notice regarding the maintenance. Instead of receiving a professional apology or a clear explanation, I was met with extreme hostility from the staff member on duty. When I expressed my disappointment, the staff member dismissively replied that all nearby hotels have hot tubs and explicitly stated, "You chose to stay here because this is the cheapest option." I found this remark to be incredibly insulting and unprofessional. As a paying guest, the price of the room does not waive my right to basic courtesy or the amenities advertised. To make matters worse, when I told the staff member that his attitude was the worst I had ever encountered in the hospitality industry, he retorted by saying I was the worst guest he had ever met. While I understand that mechanical failures like a broken water pipe can happen, the way your staff handled the situation was unacceptable "

"nice mett expectations "