Dear David,Thank you for your 5* rating and for choosing to stay at The Resident Kensington. We are happy to see that you had an overall great stay with us and that we exceeded your expectation. We are pleased to hear that you were especially happy with the location of the hotel, being only a 5 minute walk from Earls Court Station. Thank you for letting us know that you would choose to stay with us again in the future. Thank you again for staying at The Resident and we look forward to welcome you back !

Dear Bernie, Thank you for staying at The Resident Kensington and for your 4/5 rating. We sorry to hear that you found your small double room to be small, we understanding for that for some guest this room category can feel quite snug. We hope you were able to speak to our reception team regarding a possible room upgrade, depending on availability, we're happy to look into large room categories, we would recommend a King room for a spacious stay. We're pleased to hear that you enjoyed the Kensington neighbourhood and the hotels location, being only a 5 minute walk from Earls court station, and that you had smooth journeys travelling round London. Thank you again for staying at The Resident, we hope to have the chance to welcome you back some time in the future.

Dear Nicole,Thank you for choosing to stay at The Resident Kensington and for your 4/5 rating. We are pleased to hear that you had a great experience speaking to our reception team, we hope you felt welcomed and comfortable to speak to our team throughout your stay. We are happy to hear that you enjoyed your stay in the Kensington neighbourhood and visited some of our favourite or recommended restaurants & cafes. Thank your for your feedback regarding your room. We're sorry to hear that you experienced construction noise. Our reception team are available 24/7 for any feedback and to provide you the option to change room for a more quiet stay. The team would like to thank you for taking the time to leave us your feedback, we will look into ways to make improvements towards our future guests stay. We look forward to welcome you back to The Resident Kensington some time in the future.

Dear Maureen,Thank you for choosing to say at The Resident Kensington and for your 5* rating. We are so happy to see that you had a great stay with us and that The Resident had met your expectation. We hope to welcome you back some time in the future.

Dear Rose,Thank you so much for staying at our hotel.We do appreciate this wonderful feedback.We hope you have an amazing day ahead and if you ever wish to visit London again we would love to see you visit our hotel.Please do let us know if we can do anything for you.Take care.Kind RegardsNight Reception

Dear Arindam,We extend our heartfelt gratitude to you for taking the time to share your delightful feedback with us. It brings us immense joy to learn that your recent stay at The Resident Kensington was a memorable experience.Our dedicated reception team is committed to ensuring that every guest receives exceptional service, and your kind words serve as a testament to their hard work. Your satisfaction is our ultimate reward, and we are thrilled to have met your expectations.The Resident Kensington is nestled in a serene residential enclave, a mere 5-minute stroll from Earl’s Court station. Our privileged location offers a gateway to the cultural treasures of Kensington, including museums, palaces, and picturesque parks. Whether you seek hidden culinary gems, cozy pubs, or charming secret bars, this neighbourhood caters to every discerning taste.We hope to welcome you back on your next trip to London, and if you need any information or assistance, our team is here for you at all times.I wish you a lovely evening!Best Regards,Yash - Duty Manager

Dear David,Thank you so much for your kind words! We're delighted to hear that you loved your stay with us and that our team, cleanliness, and convenient location met your expectations.We're glad you enjoyed our wonderful neighbourhood and found our proximity to Earl's Court tube station convenient.We look forward to welcoming you back on your next visit!Kind Regards,Daniel - Duty Manager

Dear Terry,Thank you for taking the time to leave us such a good review! We're thrilled to hear that you had a pleasant stay with us and that you appreciated our service.We understand that room size can vary, but we're delighted to hear that even with a smaller room, you still enjoyed your experience with us. Our aim is to provide a comfortable and enjoyable stay for all our guests, and we're glad to hear that we succeeded in doing so for you.We hope to have the pleasure of welcoming you back again soon!Kind Regards,Daniel - Duty Manager

Dear Michele,We firstly would like to thank you for choosing to stay at The Resident Kensington. We're sorry to hear that we did not meet your expectations upon arrival. I can see that you initially booked a standard double room with us, and had upgraded to a King room. Unfortunately our reception team were unable to offer a free upgrade on this occasion as our team member had to create availability for you to upgrade, due to having a lack of availability in our larger categories. We are pleased to hear that you found our reception team to be helpful, the team try their best to be as helpful and accommodating to our guest and strive for all guest to feel welcomed and for the hotel to feel like a home away from home. We thank you again for staying at The Resident Kensington and for your 4/5 rating.

Dear George,Thank you so much for taking the time to share your experience with us!We're delighted to hear that you enjoyed your stay and found our location convenient.It's wonderful to know that our team made a positive impression and that you found them welcoming and helpful. Providing excellent service is always our top priority.We're thrilled that you found your King room spacious and that you appreciated the convenience of the kitchenette. We strive to ensure our guests have all the comforts they need during their stay.We can't wait to welcome you back for another fantastic experience! Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Kind Regards,Daniel - Duty Manager

Dear Blake,I hope you are doing well!Thank you for staying with us in London.We appreciated you taking your precious time to write us a positive review.Indeed our hotel is situated in a great neighbourhood, with a walking distance of 5 - 10 minutes to the tube, restaurants, shops and many places of attraction.We hope to see you again soon.Many thanks,NorbertoNight manager

Dear Stephanie,We hope you are doing well!Thank you for staying with us in London.We really appreciated you taking your valuable time to write us a such nice and powerful review, thank so you much. And we would love to welcome you back to our lovely hotel.Have a great day.NorbertoNight manager

Dear Sharon,I hope you are doing fine!Thank you for a such an amazing review, we really appreciated you taking your valuable time to write us this warm review, we would love to see you again soon. I wish you have a great day.Many thanks,NorbertoNight manager

Dear James,I trust you doing well!Thank you for taking your precious time to write a positive review, we appreciated it. And thank you for staying with us.Have a good day.Many thanks,NorbertoNight manager

Dear Christina,Thank you for taking your precious time to leave us a constructive review. The small double rooms can feel a bit too small depending on the purpose of the stay, the standard double gives a different feeling as it is a bit more spacious. We have informed our Housekeeping team of the occurrence with the spoon that wasn't very clean, so that appropriate measure is taken to prevent it from happening again. Our maintenance team has also been informed to investigate the positioning of the fridge in the room.Thank you again for your review. This helps us to make improvements and accommodate our guests better.I hope you have a great dayMany thanks,NorbertoNight manager.

Dear Dina,Thank you for sharing your feedback with us, and we sincerely appreciate your choice to stay at The Resident Kensington hotel.I’m delighted to learn that you had an overall enjoyable experience and that our heartfelt hospitality left a positive impression on you.As a team, we are committed to delivering the best possible service to our guests, and your feedback is invaluable to us. We are always open to hearing any suggestions or recommendations you may have.Our quiet residential location, just a 5-minute walk from Earl’s Court station, offers easy access to the rich cultural tapestry of Kensington. From museums and palaces to serene parks, this area truly embodies London’s treasures. Whether you’re exploring incredible eateries, discovering secret bars, or relaxing in pub gardens, there’s something for every taste.I apologize if the small double room felt compact. It is our smallest room type, designed for two guests. If availability permits, we would gladly arrange a room upgrade for you during your next visit.We look forward to welcoming you back on your future trips to London. Should you require any information or assistance, our dedicated team is available to assist you at all times.Best Regards,Yash - Duty Manager

Dear Alexander,We appreciate you taking the time to share your feedback with us.We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we would like to learn more about your concerns to improve our services. Please feel free to reach out to us directly so we can address any issues you encountered.We hope to have the opportunity to make things right and regain your trust in the future.

Dear Philip, Thank you for your feedback. Your review is much appreciated and we hope to welcome you back again soon Kind regards

Dear Susan,I would like to express my sincere gratitude for taking the time to provide us with your invaluable feedback. Additionally, I wish to convey our appreciation for choosing The Resident Kensington hotel for your accommodation requirements.It gives me great pleasure to hear about your overall satisfaction with your stay and your recognition of the genuine hospitality extended by our team.Our primary goal is to consistently provide an exceptional guest experience, and your insights significantly contribute to our continuous efforts in this regard. We welcome any further suggestions or recommendations you may have to improve our services.Furthermore, I trust that you found our peaceful residential setting, conveniently located just 5 minutes from Earl's Court station, to enhance your experience. Kensington's wealth of cultural attractions, including museums, palaces, and parks, along with its diverse culinary offerings, undoubtedly enrich the London experience for our esteemed guests.We look forward to the opportunity to host you again on your future visits to London. Please feel free to contact our dedicated team if you require any assistance or information.Wishing you a pleasant evening ahead!Best Regards,Yash - Duty Manager

Dear Martin,I extend my sincere gratitude for taking the time to provide us with your valuable feedback. Additionally, I wish to express our appreciation for selecting The Resident Kensington hotel for your accommodation needs.It brings me great pleasure to learn of your overall satisfaction with your stay and your acknowledgment of the genuine hospitality extended by our team.Our primary objective is to consistently deliver an unparalleled guest experience, and your insights contribute significantly to our ongoing efforts in this regard. We welcome any further suggestions or recommendations you may have to enhance our services.Furthermore, I trust that you found our tranquil residential setting, conveniently located a mere 5 minutes from Earl's Court station, to be conducive to your experience. Kensington's rich array of cultural attractions, including museums, palaces, and parks, coupled with its diverse culinary scene, undoubtedly enriches the London experience for our esteemed guests.We eagerly anticipate the opportunity to host you again during your future visits to London. Please do not hesitate to reach out to our dedicated team should you require any assistance or information.I wish you a pleasant evening ahead!Best Regards,Yash - Duty Manager

Dear Rami,Thank you for sharing your feedback with us and for choosing to stay at The Resident Kensington hotel.I’m delighted to hear that you enjoyed your stay and appreciated our warm hospitality. Our team is committed to providing the best possible experience for our guests, and we value your input. If you have any suggestions or recommendations, please feel free to share them with us.Our quiet residential location, just 5 minutes away from Earl’s Court station, offers easy access to museums, palaces, and parks. Kensington truly is one of London’s hidden gems, with a plethora of charming eateries, secret bars, and inviting pub gardens to explore.We look forward to welcoming you back on your next trip to London. Should you need any information or assistance, our team is available to assist you at all times.Have a wonderful evening! Best Regards,Yash - Duty Manager

Dear Rachel,Thank you so much for your kind words! We're thrilled to hear that you found our hotel cozy and welcoming, just like home. Providing a comfortable and accommodating experience for our guests is always our top priority, and we're delighted that our team could assist you whenever needed. We appreciate your feedback and look forward to welcoming you back on your next visit!Kind Regards,Daniel - Duty Manager

Dear Chiho,Thank you for taking the time to share your wonderful feedback with us. We greatly appreciate your continued patronage and are delighted to hear that your second stay at The Resident Kensington felt like home and was just as comfortable as before.Our team is committed to providing heartfelt hospitality, and it warms our hearts to know that we succeeded in making your experience memorable. Your kind words about our reception team are truly motivating, and we will continue to strive for excellence.The quiet residential location of our hotel, a mere 5-minute walk from Earl’s Court station, offers a wealth of opportunities for exploration. From museums and palaces to beautiful parks, Kensington truly is one of London’s hidden gems. And with an array of delightful eateries, secret bars, and charming pub gardens, there’s something to suit every taste.Next time, we will do our utmost to offer you a complimentary room upgrade, subject to availability. We look forward to welcoming you back on your next trip to London. Should you require any information or assistance, our dedicated team is always here to assist you.Thank you once again for choosing The Resident Kensington. We can’t wait to host you again!Best Regards,Yash - Duty Manager

Dear Jimin,Thank you for taking the time to share with us your feedback, and thank you for choosing to stay with us at The Resident Kensington.I am happy to see that you overall enjoyed your stay and appreciated our heartfelt hospitality.We strive to provide the best possible experience for our guests, and we greatly appreciate your feedback. The team is always open to hearing any suggestions and recommendations you might have.I hope you enjoyed our quiet residential location as well, just 5 minutes away from Earl's Court station and all it offers to our residents. Museums, palaces, and parks, Kensington is truly one of London’s treasures, With an abundance of incredible little eateries, secret bars, and pub gardens, there is something for every taste. We hope to welcome you back on your next trip to London, and if you need any information or assistance, our team is here for you at all times.I wish you a lovely Saturday!Best Regards,Yash - Duty Manager

Dear Carolyn,Thank you for the perfect 5 out of 5 rating!We're absolutely thrilled that you had such an amazing experience with us.Your kind words means the world to us, and we're delighted to have met your expectations. Our team works hard to ensure every guest feels valued and has a memorable stay, so hearing your feedback is incredibly rewarding.We can't wait to welcome you back for another fantastic experience soon!Kind Regards,Daniel - Duty Manager

Dear Jeanie, Thank you for choosing to stay at The Resident Kensington. It was lovely speaking to your during check in. We thank you for the 5/5 rating and for taking the time to leave us a review. We are so happy to hear that you found your one night stay with us to be comfortable and safe (being a solo traveller) and especially enjoyed our Molton Brown products ! We thank you again for staying at The Resident Kensington and hope to welcome you back again.

Dear Valerie, Thank you for choosing to stay at The Resident Kensington. We're sorry to hear that your stay with us was not as comfortable as you had hoped it to be. A bath mat is placed in all rooms, however rubber mats are provided upon request. Our reception team are available 24/7 to provide our guest with any extra amenities. Guest are also welcome to request additional blankets prior or during their stay. Unfortunately we do not place extra blankets in the room unless requested in advance, but the team are more than happy to provide you with extra duvets to make your stay feel more comfortable.We are glad to hear that you had a pleasant time speaking to our reception team and we hope that they were of help during your stay. We thank you for your feedback and will certainly pass this on to management in order to make improvements and create a more comfortable stay for our guest. Thank you again for staying at The Resident Kensington.

Dear Cheuk, Thank for your choosing to stay at The Resident Kensington. We are pleased to hear that our reception team were accommodating during your stay with us. All feedback is welcome from our guest, feel free to contact us by email or phone call for ways The Resident could make improvements to provide our guest with a more comfortable stay with us. Thank you again for staying at The Resident Kensington and for taking the time to leave us a review.

Dear Thomas,Thank you for taking the time to share with us your feedback, and thank you for choosing to stay with us at The Resident Kensington hotel.I am happy to see that you had a lovely stay with us and enjoyed our heartfelt hospitality.We strive to provide the best possible experience for our guests, and seeing that we have achieved this for you is our greatest motivation.Our quiet residential location, just a 5 minute walk from Earl's Court station, has so much to offer our residents. Museums, palaces, and parks, Kensington is truly one of London’s treasures. With an abundance of incredible little eateries, secret bars, and pub gardens, there is something for every taste. Wishing you a wonderful day!Best Regards,Yash - Duty Manager

Dear Jon,I hope you are doing well!Thank you for staying at The Resident Kensington Hotel. I'm pleased that you had a good stay with us.We really appreciated you taking your valuable time to leave us a positive Review,Hopefully you will stay with us in the future.Many thanks,NorbertoNight manager

Dear Melissa,Thank you for your 5/5 Rating and for taking the time to leave us a review. We are so pleased to hear that you had a lovely stay with us and found you stay with us and that your expectations were met. Its great to hear that you liked the location of the hotel as we are only a 5 minute walk from Earls Court Station. Thank you again for staying at The Resident Kensington and we hope to welcome you back some time in the future.

Dear Susan,Thank you for your 5/5 rating. The team appreciates your feedback and rating and we're pleased to hear that you found our reception team to be friendly. The Kensington neighbourhood as so much to offer our guests and we're pleased to see you also enjoyed The Residents locations and found your King to be comfortable.We hope to welcome you back to The Resident Kensington.

Dear Titus,Thank you for choosing to stay at The Resident Kensington. We apologise for the heating issue you experienced during your stay, we hope our team members were able to help and make your stay more comfortable. We also apologise for the microwave issue and thank you for letting our reception team know in order to have this fixed as soon as possible. We are happy to hear that you had a pleasant stay at The Resident and thank you for letting us know that you found our reception team to be helpful.We hope to have the chance to welcome you back some time in the future and thankyou again for staying at The Resident Kensington.

Dear Mohammed,Thank you for your 4/5 rating. We hope you had a lovely stay at The Resident Kensington and we hope to welcome you back some time in the future.

Dear Ronadl, Thank you for taking the time to write a review sharing your experience following your recent stay with us.We are thrilled to see that you enjoyed your stay and that you found everything first class. this means a lot to us and it keeps us motivated to keep up our efforts providing great customer service.I hope your team won the match. Thank you once again and looking forward to welcoming you back soon. Kind RegardsMaria Sulka - Hotel Manager

Dear Michael,Thank you for choosing to stay at The Resident Kensington and thank you for taking the time to leave us your feedback regarding your stay with us. We are happy to hear that you found The Resident to be in a convenient location (being close to earls court station) and a 5 min walk from the main road. We hope to welcome you back some time in the future.

Dear Antonia,Thank you for taking the time to share your feedback with us.We're delighted to hear that you enjoyed our prime location, perfect for exploring Kensington, South Kensington, and Chelsea, and that the room provided a clean and suitable space for your city break.We sincerely apologize for any inconvenience you experienced with the accommodation for your baby. Your comments are valuable to us as we continuously strive to improve our services.We understand the challenges posed by the room location on the ground floor with stairs, especially when traveling with a pram. We appreciate your understanding and patience in this matter. Regarding the travel cot, we regret that it did not meet your expectations. Safety is our top priority, and we take your concerns seriously.We're pleased to hear that our spacious bed provided a comfortable solution for your baby to sleep between you and allowed you to unwind after a day of sightseeing.Your feedback is crucial to us, and we appreciate your honesty. We hope to have the opportunity to welcome you back in the future, providing an even more enjoyable and seamless experience for your family.Best Regards,Yash - Duty Manager

Dear Sheila,Thank you so much for your kind words!We're delighted to hear that you had a great stay with us. It's our goal to provide a memorable experience for our guests, and we're thrilled to know we succeeded with your visit. We hope to welcome you back again soon!Kind Regards,Daniel - Duty Manager

Dear Guest,Thank you so much for your fantastic 10 out of 10 review! We're thrilled to hear that you had a lovely stay with us. Your feedback means a lot to us, and we're delighted to have contributed to a positive experience.We look forward to the opportunity of welcoming you back for another wonderful stay.Daniel - Duty Manager

Dear Joseph,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team, especially Abbie, was able to assist you during your visit to London.We're delighted that Abbie's directions for the trains helped you navigate the city and accomplish your shopping errands before heading to the airport.It's wonderful to know that we could contribute to making your first visit to London a smooth and enjoyable one. I will be sure to share your kind words with Abbie and let her know how much you appreciated her help.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Kind Regards,Daniel - Duty Manager

Dear RaymondThank you for staying at The Resident Kensington. We are glad to see that you had an overall great stay with us and we thank you for your 4* rating. We hope to have the chance to welcome you back some time in the future.

Dear Brenda,Thank you for staying at The Resident Kensington.We are so pleased to see that you had a great stay with us and had a lovely time speaking to our reception team and found them to be friendly. Thank you for your 5/5 rating and we hope to see you again some time in the future.

Dear Wai,Thank you for choosing to stay at The Resident Kensington and thank you for the 4/5 rating. We hope you had a lovely stay and we hope to welcome you back some time in the future.

Dear Alan, Thank you for your 5* rating and for choosing to stay at The Resident Kensington. The team are pleased to see that you had an overall great stay with us. We hope the hotel felt like a home away from home and that you felt welcomed by our reception team. Thank you again for staying with us and we hope to welcome you back some time in the future.

Dear Juan,Thank you for your 10/10 rating and for choosing to stay at The Resident Kensington again. We are pleased to hear that you had a comfortable stay with us and enjoyed the Kensington location, especially the hotels location (being a 5 minute walk to earls court station). We're glad that the mini kitchenette in your room was of great use during your say and its complimentary amenities. We thank you again for choosing the Resident Kensington and hope to welcome you back again some time in the future.

Dear Ugochi,Thank you for staying at The Resident Kensington. We are pleased to hear that you have an overall lovely comfortable stay. The team hopes you enjoyed the complimentary wine placed in your room. Thank you again for choosing to stay at The Resident Kensington and we hope to welcome you back on a future trip to London.

Dear Elena,Thank you for choosing to stay at The resident Kensington and for your 4/5 rating. We're sorry to hear that you were unhappy with the complimentary wine placed in your room, this is received by all of our expedia VIP's. Unfortunately we are unable to guarantee a room on a higher floor as its down to availability. Our team do try their best to meet guests request however this is not always possible. We hope our reception team were of help regarding the kitchenette amenities not being replaced during your stay, we apologise for this and will pass this on to our housekeeping manager. Sadly we're unable to offer a complimentary late check out up until 2pm but we hope the complimentary 12pm check out was of help. Once our pre auths are released at check out time, please allow 2-3 working days or up to a week (depending on your bank) for this to be received back. If you have any further issues feel free to contact our reception team. We are pleased to hear that you found our reception team to be helpful and enjoyed your quiet room. We hope you have a safe trip and hope to have the chance to welcome you back some time in the future.

Dear Lisa, Thank you for your 8 out of 10 rating, it is very much appreciated that you enjoyed our team's heartfelt hospitality!I am pleased to hear that you also enjoyed our location with convenient transport links that allowed you to travel around London with ease. I welcome your feedback regarding the size of the king room and the cot. We do offer larger superior and deluxe rooms which may be more suitable for your family as they do offer more space. We hope to have the chance to welcome you back again to the Resident Kensington.Kind regards

Dear Contstance, Thank you for choosing to stay at The Resident Kensington. We're sorry to hear that you found our King room small. We hope our Superior or Deluxe rooms would be suitable for you for a more spacious stay. We're pleased to hear that you found the hotel to be nice and clean. We hope to have the chance to welcome you back some time in the future.