Guests rave about the attentive staff at this London retreat where travelers can savor English breakfast or unwind with therapeutic aromatherapy treatments
The Bentley London offers a sophisticated city sanctuary in the heart of the capital. Relax with a drink at the bar or book deep-tissue massages and aromatherapy at Le Kalon Spa. Practical amenities include in-room WiFi and conference facilities.
Located in London City Centre, a neighborhood in London, The Bentley London is near a metro station. Oxford Street and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and Madame Tussauds Wax Museum. London Eye and ZSL London Zoo are not to be missed. Visit our London travel guide
Located close to Imperial College London and Royal Albert Hall, The Bentley London provides dry cleaning/laundry services, a bar, and a gym. Indulge in a body scrub, a detox wrap, and a deep-tissue massage at Le Kalon Spa, the onsite spa. In addition to conference space and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
English breakfast (surcharge), self parking (surcharge), and a front-desk safe
A 24-hour front desk, an elevator, and tour/ticket assistance
Luggage storage and concierge services
Guest reviews give top marks for the helpful staff
Room features
All 64 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
Bathrooms with separate tubs/showers and free toiletries
TVs with premium channels
Wardrobes/closets, electric kettles, and daily housekeeping
Awards and affiliations
The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (GBP 48 per day)
Self parking on site (GBP 38 per day)
Food and drink
Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
A bar/lounge
A restaurant
Things to do
Full-service spa
Gym
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Conference space
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
High-pile carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
1 building
7 floors
Built in 2003
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Minibar
More
Air conditioning
Desk
Desk chair
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 54.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 25 for adults and GBP 25 for children
Self parking fee: GBP 38 per day
Nearby parking fee: GBP 48 per day
Rollaway bed fee: GBP 54.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the entire stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
Property is also known as
Bentley Hilton Hotel London
Bentley Hilton London
Bentley Hotel London
Bentley Hotel London Hilton
Bentley London
Bentley London Hilton
Bentley London Hilton Hotel
Hilton Bentley Hotel London
Hilton Bentley London
Hilton London Bentley
Bentley London Hotel
The Bentley Hotel London
The Bentley London England
The Bentley London a Hilton Hotel
The Bentley Hotel London
The Bentley London Hotel
The Bentley London London
The Bentley London England
Hilton International London
The Bentley London Hotel London
Frequently asked questions
Is The Bentley London pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Bentley London?
As of 2026/3/17, prices found for a 1-night stay for 2 adults at The Bentley London on 2026/3/23 start from NT$8,614, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 38 per day.
What time is check-in at The Bentley London?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.
What time is check-out at The Bentley London?
Check-out is at 11:00 AM.
Where is The Bentley London located?
Located in London City Centre, this luxury hotel is within a 15-minute walk of Natural History Museum, Imperial College London, and Kensington High Street. Hyde Park and Kensington Gardens are also within 1 mi (2 km). Gloucester Road Underground Station is only a 4-minute walk and South Kensington Underground Station is 9 minutes.
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Reviews
The Bentley London Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.2
Location
8.6
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 384 out of 690 reviews
10 - Excellent
384
Rating 8 - Good. 163 out of 690 reviews
8 - Good
163
Rating 6 - Okay. 67 out of 690 reviews
6 - Okay
67
Rating 4 - Poor. 39 out of 690 reviews
4 - Poor
39
Rating 2 - Terrible. 37 out of 690 reviews
2 - Terrible
37
Reviews
Verified
6/10 Okay
Nabila
2025/12/7
Property being renovated. Wasn’t very comfortable.
The room was spacious, clean and the amenities were ok. The only aspect that let the room down was the mattress was quite hard. Other than that my second stay at the Bentley was brilliant. A small refurb would make it spectacular! Staff were very friendly and always available to help.
Liam
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Teneica
2025/11/6
Liked: Cleanliness
The room was very clean and staff was very helpful.
Booked this property as it looked gorgeous on photos but unfortunately that "old England money" look was rather lack lustre. The property is very dated with low lighting which gives it a dreary feel from entrance. The room we had was the blue room and while wonderfully spacious it felt incredibly dated rather than elegant like shown in the photos. Beyond aesthetic, the room was not properly clean. The headboard/lack of it was just a wall, had horrible staining on, if we had more time I would have gone to reception and asked to change rooms as it was revolting. Also then the bedspread had a black stain on, not appealing. The bathroom was clean but really needs brightening up. Overall was a shame as for the price I was expecting 5 star but I would place this at a 4 star at best.
Aimee
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Nida
2025/10/29
Liked: Cleanliness, staff & service, amenities
Loved our room. Truly vintage and well maintained hotel. Look forward to returning!
Nida
Stayed 4 nights in Sep 2025
Verified
4/10 Poor
Mustafa Kemal
2025/10/17
Liked: Staff & service
Disliked: Property conditions & facilities
Now this hotel is strange. It is an expensive spot. The hotel needs renovation and they started it. Up to this point it is ok. However the renovation takes place while you are staying at the hotel. And one night you come to your room which is filled with fresh paint odor. You want to open the windows but due to revovation and safety issues they nailed all windows so you cannot open them. I dont know how they could get authorisation for this from the fire department. And when you issue the problem to the reception they only say sorry. No offers of room change, no offers of compensation. Only sorry. The only positive thing is the location and staff. Overrated under these conditions. And everything within the room was old. Hope renovation includes room decoration as well. Never again.
The staff was friendly and helpful. The beds were comfortable and the sheets were nice. The rooms were not clean—carpets badly stained, shower door not clean, shower and bath faucets were in poor condition and not clean.
nel complesso gradevole
rapporto qualità prezzo molto alto
camere grandi e confortevoli ma carenti nella manutenzione e negli impianti tecnologici (aria condizionata e impianto elettrico vetusti)
Non sono dotati di prese di ricarica cellulare ne di adattatori
Abbiamo potuto caricare i cellulari grazie alla disponibilità del personale lasciando i cellulari alla reception per tutta la notte.
Il checkIN molto lento a seguito di un problema che hanno avuto con altri clienti (camera sporca) e ci hanno fatto attendere oltre 40 minuti prima che qualcuno ci perfezionasse accesso.
Well, definitely it is not a 5 star hotel, probably not even a 4 star. Despite the description on the hotel’s website - the rooms are not luxurious. Actually they are very worn out - stains on the carpets, paint coming off from walls, strange smell in the room (mould?), very worn out bathroom accessories (taps, shower head).
Also I assumed that coffee machine in the room should be a standard in 5 star hotel ? Apparently I was wrong. The only good thing is the location. However there are lots of good (meaning - better ) hotels nearby.
My first and last stay in this hotel.
I booked The Bentley Hotel London expecting a safe and comfortable five-star stay, but this was the worst hotel experience I have ever had.
The first room I was given would not qualify as four-star — the headboard was torn, the mattress was sunken, the carpet was badly stained, and the main lobby had an unpleasant odor. After two nights, I was finally switched to another room.
On the third night, our room was burglarized. When we returned from an evening out, a police car was parked at the entrance. When my husband asked the concierge if there was a problem, he was told “no.” We later learned the scaffolding alarm had gone off twice that evening, meaning staff were aware there was likely a security breach. Another couple two doors down was also robbed.
The next morning, we discovered that someone had gone through my husband’s briefcase and stolen his personal belongings. Our window latches had been left open from the inside. The General Manager never informed us of the repeated alarms or the extent of the security issue. This was extremely unsafe — we could easily have walked in on the intruder.
To make matters worse, the hotel charged us full price for the stay and even billed us for tea and sandwiches while we waited four hours for the police. No goodwill gesture, no apology, no accountability.
This hotel is absolutely not five-star, nor is it safe. I have asked Hotels.com to remove this property from their platform, as it poses a serious risk to guests.
L'hotel è in una posizione comoda rispetto alla metro di Gloucester Road ma essendo un 5 stelle mi aspettavo una maggiore cura delle stanze, moquette sporca, poltrone con tappezzeria consunta e porte in legno gonfie e rovinate. Aggiungo anche che nell'elegante hall c'è stato per tutto il tempo del nostro soggiorno, un cattivo odore di fognatura. Nulla da dire sulla cortesia e disponibilità del personale, gentili e attenti ad ogni richiesta. È necessario un restauro generale e magari ci tornerò piacevolmente.
Great service bad smell on the lobby other than that great hotel
Claudia
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Syed
2025/7/13
Liked: Room comfort
Good and could be better.
Overall it was good, at the time of checking out, when asked for a receipt. They refused saying we can only get it from the booking, even after explaining and showing them that I am unable to get.
Excellent property, my wife and I had a great time. Clean, well-maintained, great customer service, we will certainly sty here again. The one area of opportunity, the carpet in the room should be changed…..
I have stayed at the Claremont in London on numerous occasions. The Bentley was absolutely beautiful with a very spacious bedroom area and a bathroom that was out of this world.
Beverley
Stayed 2 nights in Jun 2025
Verified
8/10 Good
Larry
2025/6/24
It was very quiet. Which I liked. The first day they put out some fruit,cokes and macaroons