Stayed 9 nights in this hotel. Great location between 2 underground stations (5 mins walk), 10 mins walk to V&A, very easy access to Heathrow airport. Great housekeeping, very generous with bottled water (still & sparkling). Loved the towel dryer in the bathroom, spacious bathroom but very tiny room without enough space to place my luggage. One of the receptionists was not very professional (I asked a suggestion for a British Sunday roast restaurant, she suggested an Italian restaurant without Sunday roast). Liked the gorgeous sitting rooms in the lobby. The fireplace was very cosy, great place to work at the big table next to it. Loved the deco.