Dear Gurmit,Thank you for rating us with such high score. I am pleased that you have enjoyed your stay and felt well looked after. On behalf of the Pan Pacific London team, I look forward to welcoming you back soon.Sincerely yours,Kelly Vo

Dear Ji Hyun,Thank you for taking the time to rate your experience at Pan Pacific London.It is truly humbling to see that you have enjoyed your time here with us.We sincerely look forward to welcoming you back soon.Warmest regards,Kelly VoGuest Services Manager

Dear Will,Thank you for taking the time to rate your experience at Pan Pacific London.It is truly humbling to see that you have enjoyed your time here with us.We sincerely look forward to welcoming you back soon.Warmest regards,Kelly VoGuest Services Manager

Dear Catherine,Thank you for taking the time to share your feedback. I am delighted to hear that you enjoyed our hotel's location and the convenience of the nearby transport links.I sincerely apologize for the oversight regarding your VIP perks and the birthday treats. This does not reflect the standard of service we strive to provide. Your comments are valuable to us, and we will address these issues with our team to ensure they are resolved for future visits.We look forward to welcoming you back and providing a flawless experience next time.Warm regards,Kelly VoGuest Services Manager

Dear Declan,Thank you for your review of your stay at Pan Pacific London.I am pleased to hear that you had a wonderful time with us and being well looked after through out. At the same time, your feedback is much appreciated and I do apologise for any inconvenience. We will do our utmost to improve and ensure a more seamless experience for all our future guests.On behalf of the team, I really hope that we will have the opportunity to welcome you back to Pan Pacific London soon.Warmest regards,Kelly Vo

Dear Hemant,Thank you for taking the time to rate your stay at Pan Pacific London.It is truly humbling to see that you have enjoyed your stay. I sincerely look forward to welcoming you back soon.Warmest regards,Kelly Vo

Dear Flavio,Thank you very much for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay and that our service met your expectations. Providing a serene and luxurious experience amidst the bustling energy of London is what we strive for, and we are delighted that you found our environment to be quiet and peaceful.We hope to have the pleasure of welcoming you back to our hotel in the near future.Warm regards,Kelly VoGuest Services Manager

Dear Nancy,Thank you very much for taking the time rate us.We are delighted to see that you enjoyed your stay overall and we look forward to host you again very soon.Regards,Kelly VoGuest Services Manager

Dear Thomas,Thank you very much for taking the time to rate us.We are delighted to see that you enjoyed your stay overall and we look forward to host you again very soon.Warm regards,Kelly VoGuest Services Manager

Dear Geraldo,Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you found our customer service to be excellent and that you appreciated our early check-in option and welcome amenity. Providing exceptional service and creating memorable experiences for our guests are always our top priorities. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,Kelly VoGuest Services Manager

Dear Charlotte,Thank you for sharing your wonderful feedback with us! We're thrilled to hear that you had such a fantastic experience during your stay at our hotel. Our team takes great pride in providing exceptional service, and it's heartening to know that their efforts made your stay memorable.We're delighted that you found our location convenient and our facilities up to your expectations.Should you need any assistance or have any special requests, please don't hesitate to reach out to us.Warm regards,Kelly VoGuest Services Manager

Dear Inderjeet ,Thank you very much for taking the time to rate us!We are delighted that you enjoyed your stay overall.We look forward to host you again very soon.Regards,Kelly VoGuest Services Manager

Dear Russell,Thank you very much for taking the time to rate us.We are delighted to see that you enjoyed your stay overall and we look forward to host you very soon!Regards,Kelly VoGuest Services Manager

Dear Huan,Thank you for taking the time to rate us!We are delighted to see that you enjoyed your stay overall and we look forward to host you again very soon.Regards,Kelly VoGuest Services Manager

Dear Russell,Thank you so much for taking the time to share such positive feedback.I am so delighted to see that you've enjoyed stay in everyway. I hope we will have the opportunity to welcome back in the future, where we will continue to look after you with our Pan Pacific love!Sincerely yours,Kelly VoGuest Services Manager

Dear Nicola,Thank you so much for sharing your delightful experience with us! We're thrilled to hear that you found our hotel to be beautiful, clean, and luxurious. It's wonderful to know that you enjoyed the comfort of our wellness suite. Your kind words mean a lot to us, and we truly appreciate your feedback.We hope to have the pleasure of welcoming you back for another exceptional stay in the near future!Warm regards,Kelly VoGuest Services Manager

Dear Rebecca ,Thank you for taking the time to review us!We are delighted to see that you enjoyed your stay.We look forward to host you again very soon!Regards,Kelly VoGuest Services Manager

Dear Trevor,Thank you for taking the time to rate your stay at Pan Pacific London.It is truly humbling to see that you have enjoyed your stay. I sincerely look forward to welcoming you back soon.Warmest regards,Kelly Vo

Dear Eddie,Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our brand new, clean, and modern hotel with traditional touches.Our team takes great pride in providing exceptional service, and we are delighted that you found our staff to be extremely friendly. It's wonderful to know that you also appreciated our great bars and the convenient location close to the train station.We hope to have the pleasure of welcoming you back for another enjoyable stay soon.Warm regards,Kelly VoGuest Services Manager

Dear Kerry,Thank you very much for taking the time to rate us!We are delighted to see that you enjoyed your stay overall and we look forward to host you again very soon.Regards,Kelly VoGuest Services Manager

Dear Michael,Thank you for taking the time to rate your experience at Pan Pacific London.It is truly humbling to see that you have enjoyed your time here with us.We sincerely look forward to welcoming you back soon.Warmest regards,Kelly VoGuest Services Manager

Dear Jonathan,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a fantastic experience during your stay at our hotel. If you have any further comments or suggestions on how we can enhance your future stays, please don't hesitate to reach out.We look forward to welcoming you back to our hotel in the near future for another fantastic stay!Warm regards,Kelly VoGuest Services Manager

Dear Kenneth,Thank you so much for your wonderful review! We are thrilled to hear that you had a lovely stay with us and that you enjoyed our property and its excellent location. Your recommendation means a lot to us, and we truly appreciate your kind words.We look forward to welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more pleasant, please don't hesitate to let us know.Warm regards,Kelly VoGuest Services Manager

Dear Peter,We extend our sincerest gratitude for sharing your thoughts on your recent visit to Pan Pacific London.Your positive feedback is deeply appreciated and serves as a testament to our commitment to providing exceptional experiences for our guests.We eagerly await the opportunity to host you once again in the near future.Best regards,Kelly VoManager, Guest Services

Dear James,We extend our sincerest gratitude for sharing your thoughts on your recent visit to Pan Pacific London.Your positive feedback is deeply appreciated and serves as a testament to our commitment to providing exceptional experiences for our guests.We eagerly await the opportunity to host you once again in the near future.Best regards,Kelly VoManager, Guest Services

Dear Moshe,Thank you for taking the time to share your review at Pan Pacific London.We sincerely apologize for any inconvenience you experienced during your stay and for the challenges you encountered in reaching the manager. After investigated in all your concerns, I can see that your feedbacks have been taken seriously, and our Reception Manager did meet and speak with you to address the issues you raised on the 2nd day of your stay, since then no further issue was reported. From our log, it also shows that you were very pleased with the stay overall and was satisfied with the way all issues were addressed and resolved by our Reception Manager.At our hotel, we strive to provide exceptional service to all our guests, and we regret if we fell short of your expectations in this instance. Your feedback is invaluable to us as we continually strive to improve our guest experience.We truly appreciate your understanding, and we hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay. Thank you for choosing our hotel, and we look forward to serving you better in the future.Sincerely yours,Xinchen LiGuest Relations Manager

Dear Naomie,Thank you very much for your lovely review!We are delighted to see that you enjoyed your stay overall and we can't wait to host you again very soon.Warmest regards,Kelly VoGuest Services Manager

Dear Pauline,Thank you very much for taking the time to share your wonderful feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel superb and that our staff provided excellent service from the moment of your arrival until your departure.Our team takes great pride in ensuring that each guest's experience exceeds expectations, and it is truly rewarding to know that our efforts contributed to making your stay memorable. We appreciate your kind words and recognition of our commitment to providing exceptional hospitality.Should your travels bring you back to this area, we would be honored to welcome you again for another outstanding stay. Until then, safe travels!Warm regards,Kelly VoGuest Services Manager

Dear Marrissa,Thank you very much for taking the time to share your glowing review of your recent stay with us! We are thrilled to hear that you had such a fantastic experience at our hotel and that our convenient location and excellent staff made your visit to London even more enjoyable.It's wonderful to know that you found our hotel fabulous and that you appreciated our team's efforts to ensure your comfort and satisfaction throughout your stay. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and we're delighted that we were able to exceed your expectations.We truly appreciate your recommendation and your kind words about the value you found in staying with us. We can't wait to welcome you back for another wonderful stay whenever your travels bring you back to London!Warm regards,Kelly VoGuest Services Manager

Dear Jon,Thank you for your wonderful feedback! We're thrilled to hear that you had a fabulous stay with us and enjoyed our central location, spa, and pool. Your kind words about our staff mean the world to us. We can't wait to welcome you back soon!Warm regards,Kelly VoGuest Services Manager

Dear Eirc,Thank you for rating us. I can see you were not entirely satisfied with your stay however I sincerely hope that we will have an opportunity to welcome you back in the near future where we would look after you the way it was intended. Sincerely yours,Xinchen LiGuest Relations Manager

Dear Torian,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an amazing experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted to know that we were able to meet your expectations. It would be our pleasure to welcome you back for another wonderful stay whenever your travels bring you back to London.If you have any special requests or preferences for your next visit, please don't hesitate to let us know. We're here to ensure that your future stays are just as enjoyable as the last one.Warm regards,Kelly VoGuest Services Manager

Dear Charles,Thank you so much for taking the time to share such a positive feedback. Service is the heart at everything we do and I am delighted to know that you have enjoyed your stay.On behalf of the entire team, I sincerely hope to have the opportunity to welcome you back to Pan Pacific London!Sincerely yours, Xinchen LiGuest Relations Manager

Dear Lisa,Thank you sincerely for taking the time to share your feedback about your recent stay at the Pan Pacific London. We are delighted to hear that you found our establishment to be outstanding and that our modern and elegant ambiance, coupled with impeccable quality, contributed positively to your experience.Your kind words about our staff's attentiveness and thoughtfulness truly warm our hearts. We strive to anticipate and meet the needs of our guests to ensure a memorable and comfortable stay, and it's gratifying to hear that our efforts resonated with you.We sincerely appreciate your constructive feedback regarding the operating hours of our children's swimming pool. Please know that we take all guest feedback seriously and will certainly review the scheduling to see if adjustments can be made to better accommodate our families' needs.We understand the importance of offering flexible amenities, especially for families traveling with children, and we will strive to find a balance that enhances the overall guest experience.Once again, thank you for choosing the Pan Pacific London for your stay, and we look forward to welcoming you back for another exceptional experience in the heart of the city.Warm regards,Kelly VoGuest Services Manager

Dear Edd ,Thank you so much for taking the time to review our Hotel.We are delighted to see that you enjoyed your stay overall and we look forward to host you again very soon.Sincerely Yours,Kelly VoGuest Services Manager

Dear Christopher,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be the best option for your stays in London. Providing a comfortable and reasonably priced experience for our guests is always our top priority.We truly appreciate your loyalty and look forward to welcoming you back during your future visits to London. If there is anything we can do to enhance your stay even further, please do not hesitate to let us know.Warm regards,Kelly VoGuest Services Manager

Dear Anna,Thank you for your glowing review! We're thrilled to hear you enjoyed your stay, from the VIP treatment at arrival to the stunning city views from your 18th-floor room.We are delighted that you found the location convenient for exploring London's landmarks. We look forward to welcoming you back for another fantastic stay.Best regards,Kelly VoGuest Services Manager

Dear Sam,Thank you so much for taking the time to share your experience with us. We are delighted to hear that your wife and daughter had a memorable stay with us on such a special occasion.It warms our hearts to know that they felt like royalty from the moment they arrived. Creating a welcoming and enjoyable experience for our guests is always our top priority, and we are thrilled to have succeeded in making your daughter's 7th birthday celebration a special one.If there is anything else we can do to enhance your future visits, please do not hesitate to let us know. We look forward to welcoming you back for more memorable moments.Warm regards,Kelly VoGuest Services Manager

Dear Andre,Thank you for your fantastic review! We're delighted to hear that your stay at Pan Pacific was a true 5-star experience. Our team takes pride in delivering top-notch service, and your positive feedback is greatly appreciated. We look forward to welcoming you back for another exceptional stay.Best regards,Kelly VoGuest Services Manager

Dear Daniel,Thank you for taking the time to rate us!We are delighted to see that you enjoyed your stay overall and we look forward to have the opportunity to host you again soon.Sincerely Yours,Kelly VoGuest Services Manager

Dear Ariele,Thank you for taking the time to share your positive experience at the Pan Pacific during your recent stay. We are delighted to hear that you felt like royalty and that our team provided excellent, efficient, and friendly service throughout your week-long visit.We understand the importance of a refreshing start to your day, especially after an early morning arrival. It's great to know that our gym and spa facilities met your expectations and contributed to a pleasant experience. We appreciate your kind words about our amenities and the cleanliness of our upscale spaces.It's our goal to provide a comfortable and stylish environment for our guests, and we are pleased to have met that standard during your stay.We value your recommendation and are honoured to be your preferred choice. We look forward to welcoming you back to the Pan Pacific on your next trip, and we will strive to make your future stays just as wonderful as this one.Safe travels, and we can't wait to have you back with us soon!Warm regards,Kelly VoGuest Services ManagerPan Pacific

Dear David,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our spacious rooms and well-furnished accommodations.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Kelly VoGuest Services Manager

Dear Christina Lin,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel well-maintained and our staff friendly and helpful, especially Luis, the concierge. It's wonderful to know that you enjoyed the less hectic atmosphere in our area.We appreciate your kind words and are thrilled to hear that you plan to return the next time you're in London. We look forward to welcoming you back and ensuring your stay is just as enjoyable.Best regards,Kelly VoGuest Services Manager

Dear Timothy,Thank you for rating us with such high score. I am pleased that you have enjoyed your stay and felt well looked after. On behalf of the Pan Pacific London team, I look forward to welcoming you back soon.Sincerely yours,Kelly VoGuest Services Manager

Dear Deborah,Thank you for for taking the time to rate us.We are delighted to see that you enjoyed your stay overall and we look forward to have the opportunity to host you again soon.Sincerely yours,Kelly VoGuest Services Manager

Dear Guest,Thank you so much for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had an amazing stay with your partner and that our staff contributed to making your visit enjoyable. Your kind words about the friendliness and helpfulness of our team are truly appreciated.We look forward to welcoming you back to our hotel whenever your travels bring you to the London area. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. We are always eager to enhance our guests' experiences.Warm regards,Kelly VoGuest Services Manager

Dear Sara,I extend my sincere gratitude for taking the time to provide feedback on your recent experience with us.We are pleased to learn of your overall satisfaction during your stay, and we eagerly anticipate the privilege of hosting you once again in the near future.Yours sincerely,Kelly VoGuest Services Manager

Dear Fiona,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel outstanding and that this was your second visit. It's always a pleasure to welcome back returning guests.We appreciate your kind words about the value for money and the attentive staff.We look forward to the pleasure of hosting you again in the future. If there is anything specific you would like us to enhance or if you have any special requests for your next visit, please feel free to let us know. We are here to ensure your stay continues to exceed your expectations.Warm regards,Kelly VoGuest Services Manager

Dear Ibrahim,We extend our sincere gratitude for taking the time to provide feedback on your recent experience with us.We are pleased to learn of your overall satisfaction during your stay, and it would be our privilege to welcome you back for another exceptional experience in the near future.Yours sincerely,Kelly VoManager, Guest Services