Location on the Thames River is excellent for sight seeing in London. The staff is positive, friendly and helpful. Views of the river and city from the windows are wonderful.
That being said, visitors need to be aware of what they are getting. The background music was heavy, rhythmic, and loud, making it neither peaceful or relaxing in the common areas. The halls are long, mostly windowless, very dark green tunnels. The darkness is broken only by a single led light over each door. Appliances and shower are not user friendly, but staff will help.
The units are small and efficient, but we were very uncomfortable because it, too, was dark green, and, we had no window.
We were able to change rooms half way through our 8 day stay and the new room was marvelous. Long, narrow with 6 windows looking up river. I couldn’t get enough of the view day and night.
Make sure you get a window!