ibis London Barking Reviews

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Reviews of ibis London Barking

ibis London Barking

Highbridge Road, Essex, Barking, England

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Mervyn

Traveled with partner

2024/4/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely room, easy to get around london.

Stayed 1 night in Apr 2024

Response from Jordi PENA - General Manager on 2024/4/21

Thanks for sharing a wonderful review of your recent stay at the hotel. Your feedback is very appreciated and we look forward to your next stay. Best Regards

2/10 Terrible

Katie

Traveled with group, Traveled with family

2024/4/10

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Booked a family room with double bed and a single bed, arrived into the hotel enter the room with a SOFA single bed, duvet was wet, poor service and very rude staff. Very noisy unable to sleep the staff didn't tell other customers off to keep volume down after midnight. When we requested for a dry and clean duvet the staff expected us as paying customers to put the bedding in. Not happy never returning to this OBIS hotel been to better IBIS hotels with same star rating and better staffing.

Stayed 2 nights in Apr 2024

Response from Jordi PENA - General Manager on 2024/4/11

Thank you for taking the time to share your very important feedback following a recent stay at IBIS London Barking. Please note that all our family bedrooms are furnished with a king size bed and a single sofa bed. I apologise that it appears to have been some confusion in regard to this. On behalf of the team I would like to further apologise for any other inconvenience that we may be responsible for and we will strive to be more vigilant on future occasions. Best Regards

6/10 Okay

Karan

2024/4/8

Disliked: Staff & service, property conditions & facilities

AC not working

Response from Jordi PENA - General Manager on 2024/4/9

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

khadar

2024/4/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice

Stayed 4 nights in Mar 2024

Response from Jordi PENA - General Manager on 2024/4/20

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

PATRICK

Business traveler

2024/4/1

Liked: Cleanliness, staff & service, property conditions & facilities

The property and location served the purpose of the trip and the price was reasonable for the stay.

Stayed 3 nights in Mar 2024

Response from Jordi PENA - General Manager on 2024/4/5

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated.

8/10 Good

mohsin

2024/2/19

Stayed 3 nights in Feb 2024

Response from Jordi PENA - General Manager on 2024/3/23

Thank you for sharing a review. Your feedback is very appreciated. Best Regards

2/10 Terrible

Verified traveler

2024/1/27

Stayed 1 night in Jan 2024

Response from Jordi PENA - General Manager on 2024/1/28

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Paul

2024/1/9

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Adenike

Traveled with partner

2024/1/8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There service is good

Stayed 1 night in Jan 2024

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Olayinka

2024/1/7

Stayed 1 night in Jan 2024

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Dajean

2023/12/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Adil

2023/12/19

Stayed 1 night in Dec 2023

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

2/10 Terrible

Ugur

2023/12/19

Stayed 1 night in Dec 2023

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

James

2023/12/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safe place

Stayed 1 night in Dec 2023

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Verified traveler

Traveled with family

2023/12/17

Liked: Cleanliness, property conditions & facilities, room comfort

Good experience with my family. Highly recommended.

Stayed 2 nights in Dec 2023

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Arif

2023/12/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2023

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Gareth

Business traveler

2023/12/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

an average hotel

I stayed as a stop over during a business trip . nice basic hotel . parking was chargeable though

Stayed 1 night in Oct 2023

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Jason

2023/12/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Useful location allbeit walk to tube can feel edgy but had no issues at all when we did. No decaf coffee in restaurant but in room did not make sense. Will book again however

Stayed 3 nights in Nov 2023

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

4/10 Poor

Velislava

Business traveler

2023/12/1

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

Response from Jordi PENA - General Manager on 2023/12/4

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

David

Business traveler

2023/12/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Good room and food

Stayed 2 nights in Nov 2023

Response from Jordi PENA - General Manager on 2023/12/4

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards,

10/10 Excellent

Paramjit

Traveled with partner

2023/11/30

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safe

Stayed 1 night in Nov 2023

Response from Jordi PENA - General Manager on 2023/12/4

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Eliza

2023/11/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice settings, room was clean and good amount of space.

Stayed 5 nights in Nov 2023

Response from Jordi PENA - General Manager on 2023/12/4

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Gbemileke

2023/11/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

lovely and amazing

Stayed 4 nights in Nov 2023

Response from Jordi PENA - General Manager on 2023/12/4

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Grant

2023/11/23

Stayed 1 night in Nov 2023

Response from Jordi PENA - General Manager on 2024/1/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Ermir

2023/11/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Nov 2023

Response from Jordi PENA - General Manager on 2023/11/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated and we look forward to your next stay. Best Regards

2/10 Terrible

CHRISTINA

2023/11/13

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2023

Response from Jordi PENA - General Manager on 2023/11/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated and we look forward to your next stay. Best Regards

6/10 Okay

Chukwuma

2023/11/6

Cleaning is below average

Stayed 3 nights in Nov 2023

Response from Jordi PENA - General Manager on 2023/11/6

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Zoe

2023/11/4

Liked: Cleanliness, staff & service, property conditions & facilities

It seemed centrally located and walking to stores and pubs was fairly easy.

Stayed 3 nights in Nov 2023

Response from Jordi PENA - General Manager on 2023/11/6

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

M

2023/11/1

Stayed 1 night in Oct 2023

Response from Jordi PENA - General Manager on 2023/11/6

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated.

10/10 Excellent

RICHARD

2023/10/30

Stayed 2 nights in Oct 2023

Response from Jordi PENA - General Manager on 2023/11/1

Thanks for sharing a wonderful review of your recent stay at the hotel :) Your feedback is very appreciated and we look forward to your next stay. Best Regards,

2/10 Terrible

Shahidur

2023/10/26

Stayed 3 nights in Oct 2023

Response from Jordi PENA - General Manager on 2023/11/22

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated and we look forward to your next stay. Best Regards

10/10 Excellent

Jason

Business traveler

2023/10/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2023

Response from Jordi PENA - General Manager on 2023/10/27

Thanks for sharing a wonderful review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards,

6/10 Okay

M

2023/10/22

Stayed 1 night in Oct 2023

Response from Jordi PENA - General Manager on 2023/10/23

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated.

8/10 Good

Eren

Traveled with partner

2023/10/17

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel and staff were excellent and everything was clean and quiet. Good price for it. Would be nice to have a dinner option in future especially vegan options as there were none that we saw. Very convenient location for food stores and the gym. Only down side would be the area as it doesn't feel very safe but the hotel itself is recommended.

Stayed 5 nights in Oct 2023

Response from Jordi PENA - General Manager on 2023/10/20

Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated.

10/10 Excellent

Ashok

2023/10/2

Liked: Cleanliness, staff & service, property conditions & facilities

Response from Jordi PENA - General Manager on 2023/10/4

Thank you for a great review! We truly appreciate your feedback and hope to welcome you soon again at the hotel.

2/10 Terrible

David

Business traveler

2023/9/22

Disliked: Staff & service

London's most over priced hovel.

Restaurant service was awful. I paid for Lamb around 8 pounds and they had none so I had a pie 5 pounds cheaper not even an offer of a refund for the difference. The food came it was shocking at best. Microwave food lump of mash potato solid and cold. Girl on reception was covering the bar so waiting to get served while people was checking in.

Stayed 1 night in Sep 2023

Response from Jordi PENA - General Manager on 2023/9/25

Thank you for sharing a review. We have noted your comments and apologise for any possible inconvenience that we could be responsible for.

8/10 Good

Camille

2023/9/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall comfortable

Stayed 3 nights in Sep 2023

Response from Jordi PENA - General Manager on 2023/9/20

Thank you for a good review. We truly appreciate your feedback and hope to welcome you soon again at the hotel.

2/10 Terrible

Simon R P

2023/9/17

Disliked: Cleanliness, property conditions & facilities, room comfort

What a nightmare!

What a nightmare. We had booked well in advance so as to be close to London City Airport. We booked a family room so we could do the final sorting out of our luggage. We arrived at 23:00 to be told the hotel was overbooked and that we would have to leave our bags and go to the budget hotel nearby. We had no other option but to accept. When we complained and asked, via hotels.com, to have at least the price difference refunded and some token compensation we were rebuffed and told the case was closed. What terrible customer service!!! The bright spot was that Alec, the poor man on duty, was very polite and extremely helpful.

Stayed 1 night in Sep 2023

Response from Jordi PENA - General Manager on 2023/9/20

Thank you for sharing a review. We have noted your feedback and sincerely apologise for any possible inconvenience that you might have experienced.

10/10 Excellent

Asif

Traveled with family

2023/9/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed overnight with family. We found the stay very reasonably priced, comfortable and safe.

Response from Jordi PENA - General Manager on 2023/9/16

Thank you for sharing a review. We have noted your comments and hope to be part of your future travel plans.

10/10 Excellent

Maria Claudia

2023/8/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2023

Response from Jordi PENA - General Manager on 2023/9/1

Thank you for sharing a very good review! We have noted your comments and hope to be part of your future travel plans.

10/10 Excellent

SIDI

2023/8/28

Liked: Cleanliness, staff & service, property conditions & facilities

I loved and enjoyed my stay at this property friendly staff very clean

Stayed 1 night in Aug 2023

Response from Jordi PENA - General Manager on 2023/8/29

Thank you for a good review! We truly appreciate your feedback and hope to welcome you soon again at the hotel.

10/10 Excellent

Lilian

Traveled with family

2023/8/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 11 nights in Aug 2023

Response from Jordi PENA - General Manager on 2023/8/29

Thank you for a good review! We truly appreciate your feedback and hope to welcome you soon again at the hotel.

2/10 Terrible

Gurpage

2023/8/25

Disliked: Cleanliness, staff & service, property conditions & facilities

Very bed

Stayed 1 night in Aug 2023

Response from Jordi PENA - General Manager on 2023/8/29

Thank you for a good review! We truly appreciate your feedback and hope to welcome you soon again at the hotel.

8/10 Good

Chinelo

2023/8/21

Stayed 2 nights in Aug 2023

Response from Jordi PENA - General Manager on 2023/9/11

Thank you for sharing a review. We have noted your comments and hope to be part of your future travel plans.

2/10 Terrible

Gurpreet

2023/8/10

Disliked: Cleanliness, staff & service, property conditions & facilities

We want our refund

Stayed 7 nights in Jul 2023

Response from Jordi PENA - General Manager on 2023/8/10

Thank you for reviewing your recent stay at the hotel.

4/10 Poor

Patrícia

Traveled with partner

2023/8/8

Disliked: Amenities, property conditions & facilities

Wouldn’t go back.

Stayed 1 night in Aug 2023

Response from Jordi PENA - General Manager on 2023/8/9

Thank you for sharing a review! We are truly devastated to learn that you would not choose to return to the hotel and wish you the very best.

8/10 Good

BABATUNDE, LAGOS

Traveled with family

2023/8/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quite and walkable

Stayed 9 nights in Jul 2023

Response from Jordi PENA - General Manager on 2023/8/8

Thanks for sharing a good review! The team truly appreciates your comments and look forward to welcome you soon again at the hotel.

10/10 Excellent

Md Badrul

2023/8/3

Stayed 1 night in Aug 2023

Response from Jordi PENA - General Manager on 2023/8/8

Thanks for sharing a wonderful review! The team truly appreciates your comments and look forward to welcome you soon again at the hotel.

10/10 Excellent

Amine-Ayoub

2023/8/2

Liked: Cleanliness, staff & service, property conditions & facilities

Response from Jordi PENA - General Manager on 2023/8/3

Thanks for sharing a great review! The team truly appreciates your feedback and look forward to welcome you soon again at the hotel :)

8/10 Good

J

Business traveler

2023/7/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London business/access to District line.

Good welcome, and efficient service at all times. Easy to find and good parking.

Stayed 1 night in Jul 2023

Response from Jordi PENA - General Manager on 2023/8/3

Thanks for sharing a very good review! The team truly appreciates your feedback and look forward to welcome you soon again at the hotel :)

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Reviews of ibis London Barking

Reviews

Good

8.0/10

7.8/10

7.2/10

7.8/10

7.8/10

Reviews

10/10 Excellent

Mervyn

Mervyn

2/10 Terrible

Katie

Katie

6/10 Okay

Karan

Karan

10/10 Excellent

khadar

khadar

8/10 Good

PATRICK

PATRICK

8/10 Good

mohsin

mohsin

2/10 Terrible

Verified traveler

Verified traveler

10/10 Excellent

Paul

Paul

10/10 Excellent

Adenike

Adenike

10/10 Excellent

Olayinka

Olayinka

10/10 Excellent

Dajean

Dajean

10/10 Excellent

Adil

Adil

2/10 Terrible

Ugur

Ugur

10/10 Excellent

James

James

10/10 Excellent

Verified traveler

Verified traveler

10/10 Excellent

Arif

Arif

8/10 Good

Gareth

an average hotel

Gareth

8/10 Good

Jason

Jason

4/10 Poor

Velislava

Velislava

10/10 Excellent

David

Business stay

David

10/10 Excellent

Paramjit

Paramjit

10/10 Excellent

Eliza

Eliza

10/10 Excellent

Gbemileke