The room was extremely hot. Only had a tiny window.
Staff at reception not helpful at all.
Rona
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Andy
2025 年 6 月 7 日
Andy
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Michael
2025 年 5 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice people very helpful clean and tidy near shops would stay again 👍
Michael
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Bojan
家庭旅遊
2025 年 5 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean room, plenty to choose for breakfast. Restaurants sekund.
Bojan
於 2025 年 4 月住了 7 晚
10/10 有夠讚
Jay
2025 年 3 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jay
於 2025 年 3 月住了 1 晚
6/10 一般般
Takashi
家庭旅遊
2025 年 3 月 21 日
不喜歡:住宿環境和硬體
商店が近く利用しやすい。
Takashi
於 2025 年 3 月住了 5 晚
8/10 不錯哦
Holly
情侶出遊
2025 年 2 月 27 日
喜歡:整潔度、員工素質和設施服務
We were given a warm welcome and our room was very large, with 2 double beds! It was quiet and spacious, if a little dated. There was a fridge, which was a bonus for storing food and drinks.
Holly
於 2025 年 2 月住了 1 晚
2/10 很糟糕
Kailum
團體旅遊
2025 年 1 月 9 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I want my deposit back
Stayed here terrible room dirty payed a £200 deposit they said I will get it back at end of stay when I went to leave they said it will take 2 days to come through I rang up and said can I get my deposit back and the lady behind the desk said she has forgot to do it, it has been 2 weeks I still haven’t received my £200 and they have blocked my number. There breakfast was disgusting iswell.
Kailum
於 2024 年 12 月住了 2 晚
8/10 不錯哦
Louisa
家庭旅遊
2024 年 12 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Place was clean and comfortable
Louisa
於 2024 年 12 月住了 5 晚
10/10 有夠讚
Laura
2024 年 12 月 21 日
Laura
於 2024 年 11 月住了 1 晚
10/10 有夠讚
GL
商務旅客
2024 年 12 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
GL
於 2024 年 12 月住了 1 晚
2/10 很糟糕
真實旅客
家庭旅遊
2024 年 12 月 1 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Several points for improvement
- The interaction with the receptionist was not the best. We were first asked to ensure all of our luggages are carried to the room which was on the second floor, we tried to negotiate however was not flexible. Then when the other receptionist saw us struggling to carry our luggages up with the stairs, they mentioned that it can be kept on the ground floor. Inconstant service offered which caused confusion.
- Moreover the heater was not working properly; we turned off the heater when we first got to the hotel and when we tried to turn the heater back on, it did not work. The following morning, we went to the reception to ask how to fix the problem, the receptionist mentioned that only the cleaners know how to fix this. We asked if there are any external heater that they offered but they said there were none and that we just have to be patient.
- Shower’s water pressure was poor and very cold water was dripping from the tank.
真實旅客
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Emma
2024 年 11 月 13 日
Emma
於 2024 年 11 月住了 3 晚
8/10 不錯哦
Dirk
2024 年 11 月 3 日
Dirk
於 2024 年 10 月住了 2 晚
6/10 一般般
Asmaa
2024 年 10 月 25 日
喜歡:整潔度和住宿環境和硬體
Stayed only for one night.The room was ok , but the phone was not working I have to go down two levels to ask for things from the reception.
Wifi didn't work at all on my phone or my family phones , says connected with no signal , so no free wifi as expected
Asmaa
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Alison
2024 年 10 月 25 日
Alison
於 2024 年 10 月住了 1 晚
10/10 有夠讚
A
商務旅客
2024 年 10 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
One of the best.
I travel a lot and this is one of the best hotels I have stayed in.
The room was serviced and I did not need to ask
The room was huge with a great view of the garden
The shower cubicle was the nicest I have seen.
One area for improvement the WiFi, the codes were impossible even if you got the right one! The WiFi worked fine when reception put the code in but when it dropped of that was that.
A
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Marguerite
情侶出遊
2024 年 9 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely stay at Heatherbank Guesthouse. Everyone was friendly and welcoming and the whole place was spotless. Great breakfast too. Would definitely stay there again
Marguerite
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Lorraine
家庭旅遊
2024 年 9 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy London Stay
Great value stay, large comfortable room perfect for a family.
Lorraine
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Louise,Bristol
2024 年 9 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great option for our night in London compared to central prices. Tube line just down the road and northern line straight into Picadilly.
Easy parking friendly staff cosy and what you pay for. Quite a big selection for the continental breakfast