Our 1st impressions of the Hotel was that it was nice and clean and our room was lovely, this changed when we could here a noise that sounded like water running, we called reception to ask if we could change rooms, the lovely lady that did come to the room, said that there was nothing that could be done. So we had to put up with the awful noise all night! When we checked out, we mentioned it again to the guy and asked to speak to a manager and was told that a manager wasn’t available, but would give us a call later that evening, they they never called us back!