Holiday Inn Express & Suites Geneva Finger Lakes by IHG
6/10 Okay
"Hotel was ok, obviously older and re-furbished. During our weekend stay it was very busy and they obviously did not have the staff to keep up! No mid-stay cleanings because of lack of maids and lots of food ran out well before the breakfast service was over! "
"Guest was denied the stay because there was no manager on site to take care of an issue.
Front desk person seemed not to put the customer first and sounded clueless with zero incentive to help with the issue at hand. I will NOT use this hotel ever again."