Find Hotel with a Concierge in Lockport, NY

I grew up in the area but had never been to the inn before. The room was nice, simple, very clean. The bed was comfortable for me and my teenaged daughter. The grounds are pretty. There was a pool which looked very nice but we didn't have time to enjoy it. My only (MINOR) dislike was that it would have been nice to have a no service needed magnet or sign to put on the door. While I appreciated the job done on the room each day, I would have liked to have had an option. We had a...

I highly recommend staying here if you are visiting the area! Yes, you can stay at a motel for half the cost, but the experience is unique and well worth it. Rooms are beautifully staged and breakfast was amazingly delicious. Although, it was very difficult to contact the property before hand. So start calling as early as you can if you need to make any arrangements.

Loved our stay. 8-year old used the pool twice. We enjoyed the breakfast. They allowed us to checkout one hour late. No complaints.

This is a beautiful hotel. Our king suite was so very nice. Having a top rated restaurant right there was amazing and the breakfast next morning was delicious and well stocked. I can't wait to visit again and take some other family members. My husband said he would drive the 3 hours from where we live just to stay at the hotel and dine at Russells. That is saying something because he is not a traveler. The Christmas decorations were so very festive. We were there for a wake and memorial service...

We were so pleasantly surprised when we arrived at the hotel. We travel to Buffalo often, family and our daughter is in college there. We have stayed in many hotels in the area but none were as charming, beautifully designed, clean, and had a staff that was available for anything you needed. The lobby is like being in someones beautifully decorated living room. Our room was lovely with a very comfortable bed and a small living room wtth a pull out sofa. Thanks for the candy when we arrived...

Very nice

Staff was all very friendly and welcoming. Breakfast was nice. Grateful for the laundry options after staying a few extra days with kids. Great value for the affordability!

The staff was so friendly and the place was so nice to stay for a family.

Good

Building is really unique,you walk through the history

I like that there was a swimming pool that was clean and sanitized. The reception desk staff were professional and friendly.

The hotel was reasonably priced, and very clean. The rooms were nice. There was a friendly, efficient, housekeeper whose name I am not sure of:( but she was wonderful. The staff up front, especially Ahmed, is very, capable and friendly and gave us many sightseeing directions and suggestions. Ahmed is professional and courteous, he and the staff were very hardworking, cheerful, and was a pleasure to talk to. We will definitely visit again!!:)

Nice property well. Maintained. Friendly staff

Cute historic hotel in a fantastic location. Our room was spacious and had nice amenities. It could have used more lights and a small table for comfort though. It had a view of the rapids which was lovely. Location was the biggest perk. You could easily walk to Goat Island and all the lookouts on the American Falls side. The restaurant was also convenient; dinner was okay but the breakfast was good. The entire hotel staff was pleasant and very accommodating.

The area around the hotel seemed a bit creepy. Plus it was a long secluded walk from the parking garage age to the hotel.

Our two-night stay was for a anniversary get-away during the off season. Everyone was super nice, and check in was easy. The hotel was quiet, and our very clean. I had requested a room with the view and mentioned our anniversary, and they went even further by giving us a room with a balcony, and had flower petals arranged on the bed. It was a great surprise! The bed was comfortable, rooms were cleaned everyday, and parking was easy. Everything we could want is either in walking distance, or...

We had a wonderful stay at The Mansion! Loved it! The staff call themselves "Butlers" and are so nice and helpful. Breakfast was delicious. It is a really special place to stay!