All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Property for the most part was good. We found some good on the floor in our room, no big deal. When we first got there we were not acknowledged right away even the individual was in front of us occupied with other things. Still overall it was a good stay
Michael
Stayed 1 night in Apr 2024
Response from Frontdesk on 2024/4/21
Thank you for your review. we appreciate all feedback and glad you enjoyed your stay
Walls are paper thin, was right beside the ice machine (& pool) and could hear the ice machine drop new ice ALL night long like it was right in my room. Plus the staff come and take several buckets of ice at 5AM to stock the continental breakfast and make ALL kinds of noise. Rooms/bathrooms are ridiculously small. Will never stay here again.
Jennifer
Stayed 2 nights in Apr 2024
Response from Amy GSA on 2024/4/7
Dear Jennifer,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Lloydminster. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not have a comfortable stay due to noise from the pool and ice machine. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Front staff wasn’t the friendliest. The continental breakfast was excellent. The kids loved the pool. We were the first room right but the pool so that was terribly noisy in the evening until the pool closed at 10
Kristie
Stayed 1 night in Apr 2024
Response from Amy GSA on 2024/4/7
Hi Kristie, I am sorry to hear you didn't feel like our front desk staff was as friendly as they could have been. We always pride ourself on exceptional customer service so this will certainly be a training opportunity for our associates. We are glad to hear your family enjoyed the breakfast and pool. Here at Microtel we always strive to exceed your expectations and hope to see you again soon.
Hi Tessa, thank you so much for taking the time to leave us with this great review. We hope you had a wonderful stay and would love to see you again soon.
10/10 Excellent
Heidi
2024/4/5
Awesome staff
Heidi
Stayed 10 nights in Mar 2024
Response from Amy GSA on 2024/4/7
Hi Heidi, thank you so much for taking the time to leave us a great review. I'm so glad to hear you had a positive experience with our staff. We hope you had a wonderful stay.
Hi Rajneesh, thank you for taking the time to leave us some feedback. We are so happy to hear you found our hotel to be clean and safe and hope to see you again soon.
Dear Heather Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Lloydminster. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 Good
Dmitri
2024/3/21
Dmitri
Stayed 2 nights in Mar 2024
Response from Frontdesk on 2024/4/21
Thank you for your review
2/10 Terrible
Nicholas
2024/3/18
Nicholas
Stayed 2 nights in Mar 2024
Response from Regional General Manager on 2024/3/19
Thanks Nicholas for speaking with me over the phone regarding your recent stay .It is rather unfortunate to hear that this rating was done in an error but like mentioned , the team will continue to work smart and hard to ensure that all of our guests have an amazing experience during their stay .Thank you for the business and we look forward to welcoming you back whenever travels bring you to the border city .Sincerely,Mathew A.
HI Beverly,thank you for your amazing review. We are glad to see your enjoyed your stay with us.
10/10 Excellent
SHARON
2024/3/16
SHARON
Stayed 1 night in Mar 2024
Response from Amy GSA on 2024/4/7
Hi Sharon, thank you for taking the time to leave us with some positive feedback. We hope you had a wonderful stay and would love to see you again soon.
10/10 Excellent
Aaron
2024/3/10
Aaron
Stayed 2 nights in Mar 2024
Response from Amy GSA on 2024/4/1
Hi Aaron, thank you for taking the time to leave us some feedback! We hope you had a wonderful time with us and hope to see you again soon.
Didn’t like the smoking area outside the door!! There were butts all over the place. Gross!
Kim
Stayed 1 night in Feb 2024
Response from RDM-Mandy on 2024/2/28
HI Kim,We are saddened to hear that there was smoke butts all over the place and have addressed the issue. We hope that the rest of your stay was great and will see you again.
10/10 Excellent
Paul
Traveled with family and small children, Business traveler
I give thanks to Ms Ofel in the reception . We had an issue with the toilet that was dirty when we arrived, she handle the situation right away. Great job from her part.
martha
Stayed 2 nights in Feb 2024
Response from RDM-Mandy on 2024/2/23
HI Martha,We are saddened to hear the room wasn't up to cleaning standards but extremely happy to hear it was corrected in a timely manner and you enjoyed your stay. We look forward to seeing you again.
8/10 Good
David, Edmonton
Business traveler
2024/2/22
Liked: Cleanliness, staff & service
Very friendly staff. The lounge area was great for watching sports and enjoying a beverage and/or food.
David
Stayed 1 night in Feb 2024
Response from RDM-Mandy on 2024/2/23
HI David,We appreciate you taking the time to give us a review and are happy to hear you enjoyed your stay. We look forward to seeing you again.
10/10 Excellent
Maclean
2024/2/13
Maclean
Stayed 1 night in Feb 2024
Response from RDM-Mandy on 2024/2/19
Thank you or your amazing review, we are so glad to hear you enjoyed your stay.
Hi Ryan,We appreciate your amazing review and are so glad you enjoyed your stay with us. We look forward to seeing you again
6/10 Okay
herbert
2024/1/17
herbert
Stayed 3 nights in Dec 2023
Response from Frontdesk on 2024/1/24
HI Herbert,We are saddened to see that your stay wasn't a 5 out of 5. We strive to ensure all guests feel comfortable and enjoy their stay. We would love to see you again and hope you'll be able to have a better time.
They gave us a room that wasnt cleaned, bed unmade, keys were still in the room, we had to go back down, they then gave us another room, not properly stocked, had to ask for towels. The A/C was on in the room, had to call front desk for a maintainance man to come in to work on it
Diane
Stayed 1 night in Dec 2023
Response from RDM-Mandy on 2023/12/19
HI Diane,We are saddened to hear about the issues upon your arrival and stay. It is extremely important to us to make sure everyone has had a great stay from when you first walk in to when you check out. Unfortunately, we have had some glitches in our new system when this happened to you and apologies for the inconvenience.
8/10 Good
Morgan
2023/12/17
Morgan
Stayed 1 night in Dec 2023
Response from Larissa on 2024/1/8
Hi Morgan, thank you for such positive feedback. We hope everything was up to your expectations.
10/10 Excellent
Adriel
2023/12/14
Adriel
Stayed 3 nights in Dec 2023
Response from RDM-Mandy on 2023/12/19
HI Adriel,Thank you for your glowing review. We appreciate all your feedback and hope to see you again,
HI Don,Thank you for your review. We would love to see you again and be able to wow you and get a 5 out of 5 review.
2/10 Terrible
Laura
2023/12/8
Laura
Stayed 1 night in Dec 2023
Response from Mandy- RDM on 2024/1/9
HI Laura,We are saddened to hear that you didnt enjoy your stay at the Microtel. We strive to ensure everyone leaves happy and wants to come back. We hope that we can make sure your next stay with us is amazing.
6/10 Okay
wyatt
Business traveler
2023/12/6
Liked: Cleanliness, staff & service
Meh wouldn’t stay agai.
Hotel was tiny hience the name. But def one of the more expensive ones out there. 190 for a 20sq with one ply toilet paper…..
wyatt
Stayed 3 nights in Nov 2023
Response from RDM-Mandy on 2023/12/19
HI Wyatt,We are sad to hear you didn't enjoy your stay with us. it is our priority to make sure everyone enjoys their stay with us.
10/10 Excellent
Maria
2023/12/3
The staff was incredibly helpful and on the ball. I can tell there is a great work culture there.
Maria
Stayed 2 nights in Dec 2023
Response from RDM-Mandy on 2023/12/19
Hi Maria,We appreciate your feedback and glad your enjoyed your stay. We will be sure to let all the staff know you noticed our great work culture.
2/10 Terrible
Jelaine
Traveled with family and small children
2023/11/26
Disliked: Amenities
Not enough towels in room. Tub filled as i showered. Drunk man passed out outside my room
Jelaine
Stayed 2 nights in Nov 2023
Response from RDM-Mandy on 2023/12/4
HI Jelaine,We are sorry to hear about your bad experience. We do have front desk available 24/7 and they would have been able to help you to get the items you needed for your room. We hope next to see you come back and make your stay more enjoyable for you.
Hi Kalin,Thank you for your review. We are sorry to hear that the rooms were a bit small for you during your stay. If there was anything we could do for a future stay, we would love to accommodate this for you.
Definitely will stay here again, clean and well run. The staff upon check in were very patient with a difficult customer, better than half an hour to check in. I just came back later to check in.there are many transients about due to location possibly.but clean and a good experience overall
Darren
Stayed 1 night in Nov 2023
Response from RDM-Mandy on 2023/11/20
HI Darren,Thank you for your kind review! we are overjoyed to hear you enjoyed your stay and cant wit to see you come back!
When there was a small issue with the heating system with my room, the staff was quick to remedy it. Excellent service.
Amy
Stayed 1 night in Oct 2023
Response from RDM-Mandy on 2023/10/30
HI Amy,Thank you for the 5 out of 5 review. We are glad to hear that our staff helped you so quickly with the heating issue and the service was excellent. We hope to see you again soon.
This is my go-to place to stay in Lloydminster. The receptionist is hard working and always friendly. She will go the extra mile to make your stay comfortable.
Maria
Stayed 1 night in Oct 2023
Response from Mandy-RDM on 2023/10/29
Dear Maria,We are overjoyed to hear that you enjoyed your stay here and look forward to see you back.
6/10 Okay
Michael
2023/10/27
Michael
Stayed 1 night in Oct 2023
Response from Mandy-RDM on 2023/10/29
Dear Micheal,We would love to know more with your review score. We strive to have all guest happy with there stay at the Microtel.
Super clean. Friendly staff. Excellent continental breakfast. Would definitely stay again
Mel
Stayed 1 night in Oct 2023
Response from RDM-Mandy on 2023/10/24
HI Mel,We are delighted to hear of your stay with us and are excited to see you enjoyed your time as well as the staff. We look forward to seeing you again.
Hi Maria, thank you so much for taking the time to leave us this great review. I'm so glad to hear you've chosen us as your go to home away from home. We look forward to seeing you again soon.
10/10 Excellent
Merie
2023/10/17
Merie
Stayed 1 night in Oct 2023
Response from Amy GSA on 2023/10/23
Hi Merie, thank you for taking the time to leave us some great feedback! We hope you had a wonderful stay and can't wait to see you again soon.
They were very accommodating and great service when ever we needed something
David
Stayed 1 night in Sep 2023
Response from Regional General Manager on 2023/10/3
Dear David , Thank you for choosing the Microtel Inn & Suites Lloydminster during your recent visit to the border city . We are delighted to hear that our team were very accommodation and provided great service .I will be sure to share with them these kind words in a bid to encourage them to exceed your expectations during future stays .We cant wait to welcome you back .Yours in Hospiatlity ,Mathew A