Find Hotel with a Concierge in Livonia, MI

"I recently stayed at the Trumbull and Porter Hotel and had a mixed experience. The room itself was okay—nothing special, but not terrible either. It was generally clean, though the concrete floors with area rugs weren’t ideal. The rugs in our room were noticeably stained. The biggest issue, unfortunately, was safety. While the parking lot is gated, it is not truly secure. Our car, along with several others, was broken into overnight. This was extremely upsetting and stressful. The staff were empathetic and kind when we reported the incident, but not particularly helpful in terms of solutions. The hotel didn’t have any proper materials to temporarily cover our broken window so we could safely drive elsewhere for repairs. We were given just a trash bag and some tape, which wasn’t sufficient given the situation. Overall, the stay was disappointing due to the lack of security and limited support after the incident. I would be cautious about staying here, especially if you’re relying on parking your vehicle on-site."

"Our second stay and it was a great experience! The staff was super nice and helpful and our room was nice as well. "

"Everything was great!"

"Probably an American thing, but smoking indoors is absolutely crazy too me. The cigarette smoke in the casino is just too much "

"The commons section of the hotel is great and comfortable, with the fireplace present. The staff was friendly and the room was clean. The shower could have been cleaner, but overall it was a great experience. There were good food options as well at this hotel. "

"I paid for breakfast when I booked through Expedia, but they said I didn’t so I wasted38 dollars. Then they said they would give me points for this mistake which I never received!"

"DO NOT STAY IN THIS HOTEL!!! I could have given this room a no rating I would of. The 1st room we walked into wasn't cleaned at all had alcohol bottles on the bed. So they gave as another room. This one was at least clean when it came to the bed sheets but most of everything else was nasty. Food or nothing in the heater/ac unit, fridge and microwave were not cleaned. Something sticky on the phone, peeling wall paper in the bathroom above shower head, peeling wall paper around the main room,no smoke detector with exposed wires. Will never stay there again."

"Hotel is fairly run down and needs a revamp. Staff was great, pool was lovely. Very loud on floor 2. I will not stay here again when I am in town. "