First I uber from the airport to the property and couldn’t return to the airport with the shuttle later that evening to pick up the other registered guest. Then I go to shower, pull the curtain back and there’s a used washcloth sitting on the tub. I didn’t sleep well all three nights and woke up hurting because the mattress are worn out. The tvs are outdated. I was OK with no streaming services being on it however I want to buy a Roku stick and there wasn’t an hdmi port to plug it in. Then the channels that the TV did pick up came in all fuzzy. Then I go to the front desk at 7am and request a late check out 12pm and was told yes. However because I requested a shuttle to the airport at 12pm, I was told to be in the lobby at 11:45am which was fine. But the front desk called my room at 11:10 as I was at the gas station(my wife answer the phone) and asked if we could check out and get on the 11:30 shuttle. Then housekeeping knocked on my door at 8,9,10:30 am. Then knocked again at 11:30am and rudely told me check out is at 11am. When I opened the door and let her know, the front deck gave me a 12pm check out. She immediately took her phone out. I called the front desk as if I was lying, as I shut the door. Seconds later the front desk calls my room and search the question me on what did the employee look like and what her hair color was? Even if she have a shift change over whoever was on Night Shift when you took over that morning is who you should be talking to.