We will not stay at this hotel again. The only thing done really well was the breakfast.
The rooms are well appointed but very small. Our friends travelling from Australia could not open their big suitcases on the floor. They had to be moved to a bigger room. The hotel website states a bar as a facility but it was closed, no staff to run it. Yet, in the room, there was a notice advertising a happy hour! I had to call the hotel before our arrival and there was no answer, I tried about 6 times. I messaged the hotel and received a notice saying that the messaging service wasn't available at that time. I emailed reservations but they were closed until Monday......
It was a good location but having travelled to Lisbon regularly over the last 16 years, this was the worst hotel by far. It's a pity because all these issues could be fixed.