The hotel was spotless and well-maintained. The quiet location in Alfama was well-located, within easy walking distance of the castle, church of Sao Vicente, Cathedral, church of St. Anthony’s birthplace, Fado Museum, beautiful and panoramic viewpoints overlooking the city and Tagus river. and many fantastic restaurants (including those offering Fado music). The 24/7 staff was friendly, spoke fluent English, and extremely helpful in arranging tours or restaurant reservations. The breakfast buffets were excellent. The hotel is within easy (downhill) walking distance of the cruise terminal.