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Help Yourself Hostels - Restelo

2.0 star property
Hostel with a 24-hour front desk, near Belém Tower

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Photo gallery for Help Yourself Hostels - Restelo

1 bedroom, individually decorated, individually furnished, free WiFi
Front of property
Interior detail
Lobby sitting area
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Standard Room

Highlights

Individually furnished
Individually decorated
Full-sized refrigerator/freezer
Dishwasher
Separate bedroom
4 bathrooms
Bidet
Hair dryer
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory) | 1 bedroom, individually decorated, individually furnished, free WiFi

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Full-sized refrigerator/freezer
Dishwasher
Separate bedroom
4 bathrooms
Bidet
Hair dryer
  • 8 Ping (26 square meters)
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
R. Pedro de Sintra 17, Lisbon, Lisboa, 1400-277

What's nearby

  • Jerónimos Monastery - 17 min walk - 1.4 km
  • Belém Tower - 3 min drive - 2.6 km
  • Marquis of Pombal Square - 6 min drive - 7.7 km
  • Avenida da Liberdade - 6 min drive - 8.1 km
  • Rossio Square - 8 min drive - 9.2 km

Getting around

  • Belem Station - 3 min drive
  • Cç. Ajuda (GNR) Stop - 18 min walk
  • Humberto Delgado Airport (LIS) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tau Ceti - ‬13 min walk
  • ‪Chang Feng - ‬4 min walk
  • ‪Gandhi Palace - Restelo - ‬10 min walk
  • ‪Pastelaria Majolie - ‬8 min walk

About this property

Help Yourself Hostels - Restelo

Hostel near Jerónimos Monastery
Help Yourself Hostels - Restelo provides a terrace and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Luggage storage, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Showers, bidets, and hair dryers
  • Communal kitchens, full-sized refrigerators/freezers, and dishwashers

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • High chair
  • In-room full-sized refrigerator/freezer

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Mixer
  • Oven
  • Shared kitchen access
  • Toaster
  • Toaster oven

More

  • Individual decor
  • Individual furnishings
  • Shared accommodations

Policies

Check-in

Check-in start time: 7:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 3:00 PM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: EUR 10 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Help Yourself Hostels Restelo
Help Yourself Hostels - Restelo Lisbon
Help Yourself Hostels - Restelo Hostel/Backpacker accommodation

Frequently asked questions

Is Help Yourself Hostels - Restelo pet-friendly?

Yes, this hostel allows cats and dogs (limit 2 total). There's a deposit of EUR 50 per stay and a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much is parking at Help Yourself Hostels - Restelo?

This hostel doesn't offer parking.

What time is check-in at Help Yourself Hostels - Restelo?

Check-in start time: 7:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Help Yourself Hostels - Restelo?

Check-out is at 3:00 PM.

Where is Help Yourself Hostels - Restelo located?

Located in Restelo, this hostel is 1 mi (1.6 km) from Jerónimos Monastery and 1.4 mi (2.2 km) from Belém Tower. Pastéis de Belém and Lisboa Congress Centre are also within 3 mi (5 km). Cç. Ajuda (GNR) Stop is 18 minutes by foot and Mosteiro dos Jerónimos Stop is 19 minutes.

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Help Yourself Hostels - Restelo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 62 reviews
Rating 8 - Good. 16 out of 62 reviews
Rating 6 - Okay. 11 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 7 out of 62 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yesi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at staying in this place for 4 nights and I have wonderful time, Staff and Owner are very helpful and friendly. House is charming
Stayed 5 nights in May 2024

10/10 Excellent

vito armando

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in May 2024

8/10 Good

john

Its close to belem attractions and its a quiet place to sleep.
Stayed 1 night in Jul 2022

8/10 Good

Vicento

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a calm area. Receptionist Richard did a great job in assisting me with any queries.
Stayed 1 night in May 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Jul 2023

8/10 Good

Hidenori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard is a kind and good person. He helped me when I was in trouble. thank you. All the facilities were clean. My complaint was that the triple bunk beds were noisy.
Stayed 2 nights in Jan 2024

2/10 Terrible

Arul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at any cost if you can. They make you get bounced around between Expedia and them and simply do not care about the customers. This was the worst experience we have had during any of our trips worldwide. We should have looked closer at the other reviews before we booked here.
Stayed 15 nights in Jul 2024

2/10 Terrible

Salem

Disliked: Cleanliness, staff & service
Firstly, the communication was abysmal. I tried calling the hostel multiple times before my arrival, but no one answered,they were unhelpful and seemed disinterested. This lack of communication left me feeling stranded and uncertain about my accommodation. Upon arrival, I rang the doorbell for more than 30 minutes, but no one opened the door. This let me decide to cancel my reservation. Overall, my experience with Help Your Self Hostel was one of the worst experience I ever had. The pounication, lack of basic hospitality. I would strongly advise against staying at this hostel and recommend finding a more reputable and well-managed accommodation option.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 1 night in May 2025

6/10 Okay

giovandro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Não ruim para 1 noite

Lugar tranquilo mas as camas não eram tão boas, mas estavam limpas e o quarto era seguro
Stayed 1 night in Feb 2025

10/10 Excellent

Nilson Ever

Stayed 3 nights in Feb 2025

10/10 Excellent

Zeke

Stayed 1 night in Feb 2025

6/10 Okay

DARCINEI

Dddd
Stayed 3 nights in Dec 2024

6/10 Okay

ANDRÉ

Ao chegar, foi avisado que eu deveria deixar uma taxa de 10 euros como garantia para caso eu perdesse a chave do quarto. Ao fazer o checkout as 11:00, não havia ninguém na recepção para me devolver a taxa, tive que ligar para um número que encontrei no Google para que alguém viesse me atender. Isso as 11:20 da manhã.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

pierre-yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rui Manuel D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, room comfort
Lo venden como apartahotel y es mentira, es una pensión, una casa comunitaria. Pero lo peor sin duda ha sido el trato recibido, totalmente despectivo desde el primer momento.
Stayed 5 nights in Mar 2024

6/10 Okay

Mario

Disliked: Room comfort

Regular, baja relación calidad-precio

Pagamos una habitación privada con 4 camas (2 literas). Los baños son compartidos (aunque no lo especifica la publicación). Hacia frio en Lisboa, y la ventana de la habitación no podía cerrarse del todo, y no tienen calefacción así que pasamos mucho frío. Pasamos muy poco tiempo ahí, el personal y le atención bastante promedio, la limpieza no muy buena. Pero por el costo que tiene, no puedes esperar mucho más. Francamente no regresaremos.
Stayed 4 nights in Feb 2024

10/10 Excellent

Diego Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias Señora Edirr

Muy bien, el personal muy amable y hacen de todo para que les entiendas aunque no hablen tu idioma. La señora de limpieza (Edirr creo se llama) muy amable y hablaba más idiomas que el personal de recepción.
Stayed 2 nights in Feb 2024

2/10 Terrible

MOHAMED

10/10 Excellent

evaristo nunes de andrade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hostel com um staff de primeira.
Stayed 1 night in Jan 2024

10/10 Excellent

Hannes

Obrigado!
Stayed 1 night in Dec 2023

8/10 Good

Alexandre

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

searles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo!
Stayed 5 nights in Nov 2023