Dear Amado,We are delighted to hear about your exceptional stay with us.Your commendation of our prime location in the vibrant heart of Lisbon truly reflects the convenience we strive to provide our guests. We take immense pride in the cleanliness of our rooms and are thrilled to know that this was evident during your stay.The positive remarks on our hotel's condition and the quality of service are greatly appreciated, as our staff is dedicated to ensuring a memorable experience for each guest.Knowing that you enjoyed the thoughtful amenities in your room fills us with joy, as we aim to create a comfortable and refined environment, inspired by the natural elegance of the fig tree, for which our hotel is named. It is gratifying to learn that these efforts contributed to the satisfaction of your visit.We eagerly await the pleasure of welcoming you back to Figueira by The Beautique Hotels.Warm regards,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Grace,Thank you for your kind feedback on your stay.We're delighted to hear that our central location was convenient for your exploration of the city and that you found our breakfast buffet to your liking. Furthermore, our staff will be thrilled to know their efforts to provide excellent service were appreciated. However, we regret to hear about the issue you experienced with the shower. Our maintenance team is dedicated to ensuring all facilities meet our high standards and they will address your concerns to ensure a pleasant stay for all our guests. We also understand that noise can be disruptive, and we take great care in offering quiet accommodations. Our higher floors and rooms facing the quieter street are usually recommended for a more peaceful stay; please don’t hesitate to notify us of your preference ahead of any future stays.We hope to welcome you back.Best wishes,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Michael,Thank you for sharing your experience with us.We're thrilled to hear you appreciated the modern touches and cleanliness of our establishment, as well as the excellence of our restaurant and bar - our team strives to ensure every guest has a memorable dining experience. It's also wonderful to know that the central location of our hotel contributed positively to your stay. We're glad to have been a part of your special occasion and that our personalised note added to the experience. Regarding the lighting in the bathroom, our unique design concept does incorporate a darker ambience which aligns with the overall aesthetic of the hotel. We understand preferences vary and always look to balance design with comfort. Although our historic building does not have a fan in the washroom, we aim to maintain a comfortable environment throughout our facilities.We hope we have the opportunity of seeing you again in the future.Kind regards,

Dear Guest,Thank you for such a positive review.We are thrilled to hear you appreciated the unique design of our establishment, which reflects our commitment to providing guests with an environment inspired by nature and sophistication. However, we regret to hear that certain aspects of our service did not meet your expectations. While our building's historical charm does come with certain idiosyncrasies, we strive to maintain the highest standards of comfort and functionality. We are continuously working on improvements and appreciate your input as it helps us enhance the guest experience.We look forward to welcoming you back. Best wishes,

Dear Laurel,Thank you for taking the time to share your review.We are delighted to hear that you appreciated our great location and helpful team, as well as the unique and modern decor of your corner room. It's wonderful to know that you enjoyed the delicious in-room coffee as well.We acknowledge your concerns regarding the shower drainage, in-room coffee amenities, and gym conditions. We will address these issues with our maintenance and housekeeping teams to ensure a better experience for our future guests. We also understand that the gym lighting may not be suitable for everyone, and we will take your feedback into consideration for future improvements. As for the Wi-Fi in the gym, we will look into enhancing the signal strength to provide a better connection for our guests.We hope that you will stay with us again in the future. Best wishes,

Dear David,Thank you for taking the time to share your opinion with us.We are delighted to hear that you found our location ideal for public transport and exploring the tourist section of Lisbon. It's great to know that you appreciated the spacious and modern room with windows overlooking the square.We look forward to welcoming you back. Best wishes,

Dear Guest,Thank you for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Jennifer,Thank you for positively reviewing your stay.We are pleased that we were able to meet your expectations.It would be our pleasure to have you return on another occasion. Very best wishes,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Christopher,Thank you for this positive review of your stay with us.We are thrilled to hear that you appreciated our prime location and the exceptional service provided by our staff. Our team strives to create memorable experiences for our guests, and it's wonderful to know that we were able to meet your expectations.We look forward to welcoming you back for another delightful visit in the future. Warm regards,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Rushil,Thank you for taking the time to write this review.We are glad to hear that you found our team to be nice and helpful, and that you enjoyed the quirky and fun aesthetic of the hotel. It's also great to know that you appreciated our fantastic location in the heart of Lisbon, close to many attractions.We apologize for the inconvenience caused by the overbooking situation and the subsequent move to our sister property, the Madalena. We understand your concerns regarding the bathroom layout and will take your feedback into consideration for future improvements.As for the breakfast, we strive to offer a variety of options to cater to different tastes, and we will work on improving the labelling and selection of items. We appreciate your valuable feedback as it helps us to enhance our services and guest experience.We look forward to seeing you again on a future occasion.Best regards,

Hi Tasnim,Thank you for this positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future visits. Kindest regards,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Maria,It was a pleasure to receive this great review.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We are pleased to know that our location was convenient for you.We look forward to seeing you again. Best wishes,Alfredo TavaresThe Beautique HotelsT: 351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Jill,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again soon.All the best,Alfredo TavaresThe Beautique HotelsT: 351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Ivan,Thank you for taking the time to review your stay.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. Our team will be delighted to hear that they made such a difference and we will be sure to pass on your lovely comments.Thank you for mentioning our prime location.We all hope to welcome you back in the future.Best wishes,Alfredo TavaresThe Beautique HotelsT: 351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Emily,Thanks for taking the time to review your stay at our hotel.While we appreciate that you enjoyed the size of your room, we are sorry that we did not meet all your expectations. We encourage our guests to inform us of any concerns whilst on-site and we regret that you did not let us know of the issue with your bathroom. We do have different categories and sizes of rooms and would have been more than happy to assist you in selecting one more to your liking, subject to availability.Our rooms are equipped with a coffee/tea maker and we regret that this didn't meet your needs and are sorry that we were unable to supply you with a kettle. Please accept our apologies for any inconvenience. Rest assured we have taken note of your feedback for consideration with our team. We look forward to welcoming you back. All the best,Alfredo TavaresThe Beautique HotelsT: 351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Normand,Thank you for sharing your feedback about your recent stay.It is a pleasure to know that you appreciated our spacious rooms.We have duly noted your feedback regarding the tea and coffee-making facilities but I believe there is a missunderstood. We do not charge using the coffee machine or for the teaNevertheless, we appreciate your recognition of our team's excellent service.The entire team hope to welcome you back again. Season’s greetings,Alfredo TavaresThe Beautique HotelsT: 351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Jorge,Thank you for such a positive review.We are delighted that you had such a memorable stay with us and that you found our central location ideal for your requirements. Moreover, it's great to know that we helped start your day off on the right foot with our quality breakfast and we have taken note of your suggestions.We hope to see you again soon. Best wishes for the holiday season,Alfredo TavaresThe Beautique HotelsT: 351 967 033 094alfredo.tavares@thebeautiquehotels.com