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Reviews of AlmaLusa Baixa & Chiado

4 out of 5
AlmaLusa Baixa & Chiado
Praça do Município, N. 21, Lisbon, Lisbon

Reviews

9.6

Exceptional

Rating 10 - Excellent. 547 out of 660 reviews" "
Rating 8 - Good. 90 out of 660 reviews" "
Rating 6 - Okay. 19 out of 660 reviews" "
Rating 4 - Poor. 2 out of 660 reviews" "
Rating 2 - Terrible. 2 out of 660 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Stayed 3 nights in Apr 2024

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Everything was perfect
Stayed 2 nights in Apr 2024
Response from Bruno Rolo | Assistant Front Office Manager on 2024/4/9
Dear Mrs. Wanda, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed our hotel and the service provided by our team. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Ma Lourdes, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every minute of my stay at AlmaLusa. Juliana and Manuel at reception were exceptional; the buffet breakfast was amazing ( I can't recall the name of the server but he was so attentive). The location of Alma Lusa was perfect and I loved the ambiance of the hotel. Manager, Luisa, was also very welcoming. I will definitely be back at this hotel sooner. I highly recommend AlmaLusa to anyone who is looking for a hotel in Lisbon. You will not be disappointed.
Stayed 3 nights in Apr 2024
Response from Bruno Rolo | Assistant Front Office Manager on 2024/4/9
Dear Mrs. Ma Lourdes, Thank you for taking the time to review your stay with us and for recommending our hotel to other travellers. We are very glad to know you have enjoyed our hotel and the service provided by our team. Your very kind words will be shared with our staff. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Wei, NEWTON CENTER

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery. Located right on a square. Within walking distance there are plenty of attractions but it feels very quiet at the hotel. The hotel is a quintessential boutique hotel. The building seems to be some historic building. If you take stairs you can see the worn down stone stairs. The hotel ground is small but cozy and clean. The staff are very friendly. Highly recommend this place.
Stayed 4 nights in Mar 2024
Response from Bruno Rolo | Assistant Front Office Manager on 2024/4/2
Dear Mr. Wei, Thank you for taking the time to review your stay with us and for recommending our hotel to other travellers. We are very glad to know you have enjoyed our hotel and the service provided by our team. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Leonard, Sheffield

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Almalusa is an excellent modernisation of an old building. The service provided is of a very high standard. Rooms are comfortable and immaculately presented. The In-house Delfina restaurant serves great meals and fabulous cocktails. Its location in the centre of the lower city centre is very convenient. Highly recommended!
Stayed 4 nights in Mar 2024
Response from Fábio A | Front Office Manager on 2024/3/27
Dear Mr. Leonard, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Very clean boutique hotel. The customer service was great with no issues at all. Thank you for a great start to our trip.
Stayed 2 nights in Mar 2024
Response from Fábio A | Front Office Manager on 2024/3/12
Dear Mr. Jasbir, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel. Perfect location. Staff were wonderful throughout. Many thanks!
Stayed 4 nights in Feb 2024
Response from Fábio A | Front Office Manager on 2024/3/10
Dear Mr. David, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Susan

Traveled with partner
Liked: Property conditions & facilities
Staff unfailingly helpful and friendly. Great building and lovely rooms
Stayed 3 nights in Mar 2024
Response from Fábio A | Front Office Manager on 2024/3/9
Dear Mrs. Susan, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

LOVLEEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friends had a very pleasant stay at AlmaLusa. The staff were all very welcoming and our group is very pleased with the professionalism with the staff. The hotel was very clean and they even gave me a bar of soap as a gift which was really nice. The recommendations the staff gave were also amazing, they really know how to make their guests happy. I am beyond happy with my stay here and it made my stay in Lisbon great. Next time I come back to Lisbon I will definitely book another stay here. Thank you to the staff at this hotel for making our stay great! Can't wait to go back to Lisbon!
Response from Fábio A | Front Office Manager on 2024/3/5
Dear Mrs. Lovleen, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great property to stay at for location and quality.
Stayed 2 nights in Mar 2024
Response from Fábio A | Front Office Manager on 2024/3/5
Dear Mr. Erin, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Derek, Henderson

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and walkable to many places in the area. Loved the trip!
Stayed 4 nights in Feb 2024
Response from Fábio A | Front Office Manager on 2024/2/21
Dear Mr. Derek, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Jerlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Staff were so lovely and the service was the best.
Stayed 4 nights in Feb 2024
Response from Fábio A | Front Office Manager on 2024/2/19
Dear Mrs. Jerlyn, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness. Polite and helpful staff. Food fantastic Individual service
Stayed 7 nights in Jan 2024
Response from Bruno Rolo | Assistant Front Office Manager on 2024/2/9
Dear Mrs. Susan, Thank you for taking the time to review your stay. We are very glad to know you have enjoyed staying with us and the level of service provided by our staff. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

mansour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing
Response from Fábio A | Front Office Manager on 2024/1/9
Dear Mr. Mansour, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the room! It was spacious, clean and very cool! The staff was awesome and very helpful, responsive and lovely. We loved having room for three of us with the twin bed. The location was perfect!
Stayed 1 night in Jan 2024
Response from Fábio A | Front Office Manager on 2024/1/9
Dear Mrs. Gail, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
The perfect place to stay in Lisbon! Super central location and the staff were so friendly and accommodating. When we arrived, we received a small gift and a handwritten welcome note from the manager!
Stayed 1 night in Jan 2024
Response from Fábio A | Front Office Manager on 2024/1/9
Dear Guest, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family trip to Lisbon and stayed at Alma Lusa. It was a wonderful holiday week thanks to the staff and the overall friendly vibe. Our room was spacious with a great view of the plaza in front of the hotel - everything was very well appointed and comfortable. And it's in a fantastic location - a stones throw from Plaza Commercio and easy to travel anywhere as the train station is a 5-minute walk. We highly recommend and will return sometime soon!
Stayed 5 nights in Dec 2023
Response from Fábio A | Front Office Manager on 2024/1/7
Dear Mrs. Joan, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hands down the best hotel staff I've ever dealt with. Very knowledgable and a pleasure to deal with. I will absolutely go back the next time I'm in Lisbon.
Stayed 6 nights in Dec 2023
Response from Fábio A | Front Office Manager on 2024/1/7
Dear Mr. Jeff, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Venugopal, irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Dec 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/12/24
Dear Venugopal, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Huge room, but cozy. Staff are helpful and friendly. Excellent location. Would definitely stay here again. Highly recommended.
Stayed 2 nights in Dec 2023
Response from Fábio A | Front Office Manager on 2023/12/19
Dear Guest, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice boutique hotel tucked away in a square in Baixa. Easy to get the subway and close to many restaurants and some shopping. Staff were very friendly and helpful planning trips and restaurant reservations.
Stayed 4 nights in Dec 2023
Response from Fábio A | Front Office Manager on 2023/12/16
Dear Mr. Peter, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Sameer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the hotel and were treated with surprise on our wedding anniversary occasion! Walkable to all city centre tourist places.
Stayed 3 nights in Dec 2023
Response from Fábio A | Front Office Manager on 2023/12/16
Dear Mr. Sameer, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here and I have already recommended it to my friends !
Response from Bruno Rolo | Assistant Front Office Manager on 2024/2/7
Dear Mrs. Robin, Thank you for taking the time to review your stay with us and for recommending our hotel to other travellers. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff excellent location !
Stayed 1 night in Nov 2023
Response from Fábio A | Front Office Manager on 2023/12/5
Dear Mr. Antonio, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property in a fantastic quiet location, and one of the nicest parts of the city. I would return. amazing staff.
Stayed 1 night in Nov 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/11/30
Dear Mr. Drew, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us and the level of service that our staff provided you with. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

dayou

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, fantastic services, super-helpful staff. quiet and clean, tick all my boxes.
Stayed 3 nights in Nov 2023
Response from Fábio A | Front Office Manager on 2023/11/28
Dear Mrs. Dayou, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my 2 teen daughters . The hotel is centrally located and near lots of restaurants and shops. The hotel itself was charming and the room was very spacious. The entire staff was courtesy and accommodating. I highly recommend this hotel.
Response from Bruno Rolo | Assistant Front Office Manager on 2023/11/26
Dear Mrs. Monique, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us, the level of service that our staff provided you with and the location of our hotel. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Metin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/11/26
Dear Mr. Metin, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay will come back!
The staff at AlmaLusa was wonderful and accommodating. We arrived before we could check in but they stored our luggage and let us freshen up in the bathroom before we went about the city. When we returned to check in, a staff member informed us our luggage was already in our room and brought us up to show us around. We were even upgraded to a larger suite with a small kitchenette. Located right in the city hall square it’s a great location to walk around
Stayed 1 night in Nov 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/11/12
Dear Mrs. Samantha, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us and the level of service that our staff provided you with. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Jenna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing for our short stay in Lisbon. The staff was beyond friendly, sweet, amazing, and so helpful with our stay. The room was incredibly romantic, charming, and clean, the bed was very comfortable and I loved the espresso machine in the room. The views were beyond fantastic as you could see the Lisbon City Hall and the Museu do Dinheiro from the old window with shutters in our room. The dining was perfectly delicious and we enjoyed dinner at their restaurant twice and enjoyed their breakfast buffet as well. The waiters were so kind, spoke English, and were very accommodating. Their sangria was beyond amazing. I highly recommend this hotel and would choose this facility first when we go back to Lisbon.
Stayed 2 nights in Oct 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/10/29
Dear Mrs. Jenna, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us and the level of service that our staff provided you with. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really good three night stay here. The hotel is boutique style, the rooms were stylish and well equipped and the bed was extremely comfortable. The restaurant was good but the wine options were limited- two or three of the wines were chose were unavailable. On one of our days the cleaning staff were very late servicing our room but the reception staff were helpful and we were compensated for our inconvenience. Overall I would definitely recommend this hotel for it’s convenient location, helpful reception staff, good food and stylish ambience
Stayed 3 nights in Oct 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/10/29
Dear Mrs. Tabor, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel
This small hotel is an absolute gem! The beds are so comfortable and the sheets divine… The staff are super friendly and go out of their way to help you in every way. I would definitely recommend a stay here. I only wish they had a bin for recycling, but hopefully they do that in the back of house.
Stayed 5 nights in Oct 2023
Response from Fábio A | Front Office Manager on 2023/10/22
Dear Mrs. Lisa, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Eric

Traveled with partner
Very nicely decorated and comfy beds, and well appointed bathroom. Food in the restaurant is excellent and service by employees is also exceptional. Rooms are fairly small like most hotel rooms in Europe but high-quality. The only issue is finding the hotel. Uber and taxis did not take you to the front door because it’s in a courtyard location where cars cannot get to, and there is no signage visible at drop off.
Stayed 1 night in Oct 2023
Response from Fábio A | Front Office Manager on 2023/10/21
Dear Mr. Eric, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and in the most amazing location. The location was located in the heart of downtown but in one of the quieter streets. On top of that, the staff were super helpful and amazing and made us feel like home.
Stayed 4 nights in Oct 2023
Response from Fábio A | Front Office Manager on 2023/10/21
Dear Mrs. Christina, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Mark

Stayed 1 night in Sep 2023
Response from Fábio A | Front Office Manager on 2023/10/21
Dear Mr. Mark, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Edward

Stayed 3 nights in Sep 2023
Response from Fábio A | Front Office Manager on 2023/10/16
Dear Mr. Edward, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

riza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. The staff was very friendly.
Stayed 3 nights in Sep 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/9/23
Dear Riza, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us and the level of service that our staff provided you with. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/9/23
Dear Ana, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying with us. We look forward to welcoming you on your next trip to Lisbon. Warm Regards,

6/10 Okay

David

Traveled with partner
Liked: Staff & service, property conditions & facilities
Piece of history but odd toilet position
Stayed 3 nights in Sep 2023
Response from Fábio A | Front Office Manager on 2023/9/21
Dear Mr. David, Thank you for reviewing your stay with us. We are very glad to know you enjoyed your time at AlmaLusa Baixa/Chiado. Nevertheless, we regret to hear that the bathroom did not meet your expectations. We look forward to having you as a guest of ours soon. Warm Regards,

10/10 Excellent

Marcin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts made our stay wonderful! We had an our baby with us and they provided a crib, baby bath and a stuffed animal bear.
Stayed 1 night in Sep 2023
Response from Fábio A | Front Office Manager on 2023/9/19
Dear Mrs. Marcin, Thank you for reviewing your stay with us. We are very glad to know you enjoyed your time at AlmaLusa Baixa/Chiado and we look forward to having you as a guest of ours soon. Warm Regards,

10/10 Excellent

Jian an

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍
Stayed 3 nights in Sep 2023
Response from Fábio A | Front Office Manager on 2023/9/14
Dear Mr. Liu, Thank you for reviewing your stay with us. We are very glad to know you enjoyed your time at AlmaLusa Baixa/Chiado and we look forward to having you as a guest of ours soon. Warm Regards,

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a beautiful, small historic hotel in the heart of Lisbon. It was close to Time Out Market, Placa Comercio and the Barrio Alto neighborhood. The dining at the hotel was excellent and parking was very conveniently located across from the hotel. The staff was warm and welcoming.
Stayed 4 nights in Sep 2023
Response from Fábio A | Front Office Manager on 2023/9/13
Dear Mrs. Holly Thank you for reviewing your stay with us. We are very glad to know you enjoyed your time at AlmaLusa Baixa/Chiado and we look forward to having you as a guest of ours soon. Warm Regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/10/6
Dear Mr. Michael, Thank you for taking the time to review your stay with us. We are very glad to know you have enjoyed staying at our hotel and look forward to welcoming you on your next trip to Lisbon. Warm Regards,

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/9/5
Dear Mrs. Castillo De Ott, Thank you for reviewing your stay with us. We are very glad to know you enjoyed your time at AlmaLusa Baixa/Chiado and we look forward to having you as a guest of ours soon. Warm Regards,

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay - location location location
Stayed 3 nights in Aug 2023
Response from Fábio A | Front Office Manager on 2023/8/26
Dear Mr. Thomas, Thank you for reviewing your stay with us. We are very glad to know you enjoyed your time at AlmaLusa Baixa/Chiado and we look forward to having you as a guest of ours soon. Warm Regards,

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem with great value for the dollar.
Stayed 2 nights in Aug 2023
Response from Fábio A | Front Office Manager on 2023/8/26
Dear Mr. Chris, Thank you for reviewing your stay with us. We are very glad to know you enjoyed your time at AlmaLusa Baixa/Chiado and we look forward to having you as a guest of ours soon. Warm Regards,

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Good location BUT room backed on to a tramway running 7-11 - right outside window - shaking room!
Stayed 3 nights in Aug 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/8/23
Dear Mr. Ramsey, Thank you for taking the time to review your stay with us. This is very important to allow us to improve our service levels. We kindly inform you that the booking made was for a Triple Room and its description states that the room faces an interior patio. Our guests' comfort is of the utmost importance to us, and for your next stay, we recommend you to book a room facing the main square. We hope to welcome you again in the near future. Best Regards,

10/10 Excellent

Inna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional, room was spacious, clean and restored to its original architecture. Highly recommend,
Stayed 4 nights in Aug 2023
Response from Fábio A | Front Office Manager on 2023/8/20
Dear Mrs. Inna, Thank you for reviewing your stay with us. We are very glad to know you enjoyed your time at AlmaLusa Baixa/Chiado and your very kind words will be shared with our staff. We look forward to having you as a guest of ours soon. Warm Regards,

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at AlmaLusa was amazing. The staff were extremely polite and helpful. The bedroom was cosy and immaculately clean. The beds were the most comfortable and luxurious beds we have slept in in any hotel we have stayed in throughout the world. The hotel restaurant was superb. Lovely food and waiting staff. The personal touches left in our room throughout the stay were a delight to return back to after a busy day. We wouldn’t stay anywhere else when we return to Lisbon. Highly recommended.
Stayed 7 nights in Aug 2023
Response from Bruno Rolo | Assistant Front Office Manager on 2023/8/18
Dear Mrs. O'neill, Thank you for reviewing your stay with us. We are very glad to know you enjoyed your time at AlmaLusa Baixa/Chiado and your very kind words will be shared with our staff. We look forward to having you as a guest of ours soon. Warm Regards,

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Fantastic service. Super location. Five star!
Stayed 3 nights in Aug 2023
Response from Fábio A | Front Office Manager on 2023/8/12
Dear Mr. David, Thank you for reviewing your stay with us. We are very glad to know you enjoyed your time at AlmaLusa Baixa/Chiado and we look forward to having you as a guest of ours soon. Warm Regards,