「The location is great and nearby the ferry pier.
But the hotel is not in good maintenance at room, the toilet ceiling have a lot of dirty water marks, it looked disgusting. I booked a lakeview room that cost £250 a night, but not worth it, the room is really dilapidated, even they don't have a refrigerator at room, I needed to keep my birthday cake in their restaurant. The room price wss including the breakfast but it was lack of choice, they serve breakfast until 10:30 am, when I ordered...
「The internet connection is unstable. Other than that, it’s great place to stay. Friendly and competent staff. Clean room. Great bar. The hotel is within talking distance to the Lancaster train station (ca. 13-15 min) and local bus stops (ca. 5 min.)」
「Heather the manager was very friendly and welcoming.
We got our drinks at the bar and confirmed our stay and we had a lovely evening meal.
The room was spacious and comfortable with a shower and bath.It was very quiet.Breakfast in the morning was great and heather made us feel so at home.
Definitely would recommend a stay.」
「A beautiful hotel . Lovely staff nothing too much trouble very clean lovely bedroom with tea/coffee making facilities.. they even put a tv out In the courtyard so guests could watch the FA cop final !! Will definitely be back !」
「Nice place to stay. Coffee shop not far away and walkable - very nice. Need a car as narrow lanes to get to and no footpaths. Service at breakfast on the 1st morning was slow but that was due to the young girl serving. Not there when we arrived and waited 10 minutes before she appeared. Left dirty dishes on tables when she could have easily removed when bringing other dishes etc...She was friendly enough. 2nd morning, totally different service. Lady on duty was attentive...
「The hotel building is beautiful and nice planed. Easy access from train station, less than 5 mins by walking. There's a super maket just right beside it. We had a good stay with it, it's a good hotel to consider when you visit the area.」
「From walking in the door staff were friendly and helpful.
The room was comfortable and clean, with a good powerful shower.
Breakfast was excellent in terms of quantity and quality, again with very friendly service.
The only slight negative that I had was, what I assume was air freshener, was very overpowering and unpleasant.」
