Exterior

Reviews of Hyatt Place Lincoln / Downtown - Haymarket

3.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1000 reviews" "
Rating 8 - Good. 208 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Carolina S.

Traveled with family
The bathroom door didn’t close and the shower was not good . Bed was excellent.
Stayed 1 night in May 2024
Response from Kyle - AGM on 2024/5/15
Carolina, thank you so much for taking the time to review your recent stay. We really appreciate you letting us know about the bathroom door and shower and will have our maintenance team address this immediately.

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Haymarket area
Stayed 2 nights in May 2024
Response from Kyle - AGM on 2024/5/15
David, thanks for taking the time to review your recent stay with us. We are so glad to hear you love the Haymarket as much as we do. We hope to see you again soon!

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff.
Stayed 1 night in May 2024
Response from Kyle - AGM on 2024/5/15
Brittany, thanks so much for taking the time to review your recent stay with us. We are so glad to see you enjoyed your stay with us and hope to see you again soon.

4/10 Poor

Maury L.

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Check in was slow - front desk personnel were busy serving drinks in the bar. Our room door was propped open on our arrival. The bathroom sink was cracked. The tile bathroom floor was sticky.
Stayed 1 night in May 2024
Response from Kyle - AGM on 2024/5/15
Maury, thank you for taking the time to leave a review of your recent stay. We want to apologize for the issues that occurred during your stay with us. We will be working with our team to better our services moving forward.

10/10 Excellent

Barbara

Liked: Staff & service, property conditions & facilities
Was very convenient to proximity to the Pinnacle arena. Lots of great eating places in the area.
Stayed 1 night in May 2024
Response from Kyle - AGM on 2024/5/15
Barbara, thanks so much for taking the time to leave us a review. We are so glad to see you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2024
Response from Kyle - AGM on 2024/5/15
Stacy, thanks for taking the time to review your recent stay with us. We hope to see you again soon!

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in May 2024
Response from Kyle - AGM on 2024/5/15
Rich, thanks for taking the time to review your recent stay with us. We are so glad to see you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Nancy

Traveled with family
The staff was so friendly at both check in and check out and we really appreciate that!
Stayed 2 nights in May 2024
Response from Kyle - AGM on 2024/5/18
Nancy, thanks for taking the time to review your recent stay with us. We are so glad to hear that our staff were able to make you feel welcome. We hope to see you again soon!

8/10 Good

Allyson, Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice. the room we stayed in was a little musky but we were able to get over it, it was quiet we couldnt hear traffic outside or any noise from downtown. The staff was super nice and friendly. Breakfast had good options and alot of seating. overall would stay there again
Stayed 1 night in Apr 2024
Response from Kyle - AGM on 2024/5/18
Allyson, thanks for taking the time to review your recent stay with us. We are glad to see that overall you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Good breakfast. Clean and friendly
Stayed 2 nights in Apr 2024
Response from Kyle - AGM on 2024/5/18
Troy, thanks for taking the time to review your stay. We are glad to see you enjoyed your stay and hope to see you again soon!

2/10 Terrible

Tippy

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was a joke. Did not help me what so ever
Stayed 2 nights in Apr 2024
Response from Kyle - AGM on 2024/5/18
We apologize that your stay was less than satisfying. We will be working with our team to improve our services moving forward.

8/10 Good

Jarod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that wasn’t the best was hearing the vehicles driving by at all times of the night revving their engines.
Stayed 1 night in Apr 2024
Response from Kyle - AGM on 2024/5/16
Jarod, thanks for taking the time to review your stay with us. Our location is right in the heart of the entertainment district which as you discovered does come with pro's and con's. We are very glad to hear that you were still able to enjoy your stay and hope to see you again soon!

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kyle - AGM on 2024/5/16
Mohsen, thanks for taking the time to review your stay with us. We are so glad to see you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Denise

Stayed 1 night in Apr 2024
Response from Kyle - AGM on 2024/5/16
Denise, thanks again for taking the time to review your recent stay with us. We hope to see you soon!

10/10 Excellent

Denise

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hyatt let us check into one of our rooms early, so that was nice. Breakfast buffet had lots of options. You do have to pay $12/car/night for parking.
Response from Kyle - AGM on 2024/5/16
Denise, thanks for taking the time to review your stay with us. We are so glad to see you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only comment is that the breakfast ran out of food by 9:00 am both mornings. The quality of the food was pretty poor unless you chose the prepackaged cereal. Ran out of yogurt both days and fresh fruit both days. Coffee was out and no one was refilling the carafes.
Stayed 2 nights in Mar 2024
Response from Kyle - AGM on 2024/5/16
Christine, thank you for taking the time to review your stay with us. We appreciate your honest feedback so we can improve our services. We hope you will give us another opportunity to serve you.

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing, warm but not too warm. And the breakfast was awesome!
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/5/16
Kelly, thanks so much for taking the time to review your stay. We are so glad to hear you were able to enjoy some of our amenities. We hope to see you again soon.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Everyhing was great
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/5/16
Roger, thanks for taking the time to review your stay with us. We are so happy to hear that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Love how close it is to dining and entertainment!
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/5/16
Natasha, thanks for taking the time to review your stay with us. We are so glad to enjoyed our location as much as we do. We hope to see you again soon!

8/10 Good

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great breakfast, great bed and nice rooms....very loud inside room you can hear every little thing, but I suppose that's normal
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/5/15
Josh, thanks for taking the time to review your stay with us. We are so glad to see you mostly enjoyed your stay with us. We hope to see you again next time you're in town.

10/10 Excellent

Patricia

Traveled with family
Liked: Amenities, property conditions & facilities
Clean and safe with lots of dining options
Stayed 1 night in Mar 2024
Response from Marketing on 2024/4/15
Thank you for choosing Hyatt Place Lincoln and for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Joseph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for our stay.
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/3/28
Joseph, thanks so much for taking the time to leave us a review. We are glad to see you enjoyed your stay and hope to see you again soon!

4/10 Poor

Martin

Disliked: Staff & service, property conditions & facilities
Breakfast was so bad. No hot water, no coffee. When asked attendant for more hot water they did not understand , brought out plain tap water. Hotel needs some attention, it is looking tired!
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/3/28
Martin, thanks for taking the time to leave your honest feedback. We apologize for the issues you encountered during your stay and hope you give us another opportunity to serve you in the future.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, super clean - we will be back!
Stayed 2 nights in Mar 2024
Response from Kyle - AGM on 2024/3/28
Jennifer, thanks so much for taking the time to leave us a review. We are glad to see you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Tyler, Gordon

Stayed 2 nights in Mar 2024
Response from Kyle - AGM on 2024/5/16
Tyler, thanks for taking the time to rate your stay with us. We hope to see you again soon!

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quick and easy getting in and out. Quiet for the amount of people there.
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/3/28
Corey, thanks so much for taking the time to leave us a review. We are glad to see you enjoyed your stay and hope to see you again soon!

8/10 Good

Heather

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/3/28
Heather, thanks so much for taking the time to leave us a review. We are glad to see you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Tyler

Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/5/16
Tyler, thanks for taking the time to review your stay with us. We hope to see you again soon!

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, quiet and clean. Staff were courteous and helpful. Breakfast was fantastic.
Stayed 2 nights in Mar 2024
Response from Kyle - AGM on 2024/3/28
Kenneth , thanks so much for taking the time to leave us a review. We are glad to see you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, many bars/restaurants within walking distance. Staff was very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/3/28
Katie, thanks so much for taking the time to leave us a review. We are glad to see you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2024
Response from Marketing on 2024/4/15
Thank you for choosing Hyatt Place Lincoln and for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place i have stayed in ever, beds were comfortable, the service was impeccable 5 stars doesn't cut it for the Hyatt Place!!!
Stayed 2 nights in Mar 2024
Response from Kyle - AGM on 2024/3/13
Rebecca, thanks so much for taking the time to leave us a review of your stay. We are so glad to see you enjoyed your time with us and hope to see you again soon.

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
View out window, 30 to 40 feet was what appeared to be an apartment building.
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/3/13
Sidney, thanks for taking the time to leave us a review. We are happy to see that you overall enjoyed your time with us and hope to see you again soon.

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location! Easy acces to Haymarket and walking to PBA
Stayed 3 nights in Mar 2024
Response from Kyle - AGM on 2024/3/13
Barry, thanks for taking the time to review your recent stay with us. We are so glad to hear you enjoyed our location as much as we do. We hope to see you again soon!

6/10 Okay

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I am not a fan of hotels that charge the nightly rate this one does and have no water bottles in room. I will not stay here again for this reason.
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/3/13
Ashley, thanks for taking the time to review your recent stay with us. Rates change based on demand in the area, which is a common practice in the hotel industry. We do this so that when there is a low demand, we can offer a more affordable rate for those traveling. We hope you will give us another opportunity to serve you in the future.

10/10 Excellent

Jessica Eve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful! The pool is warm and it is a safe environment!
Stayed 1 night in Mar 2024
Response from Kyle - AGM on 2024/3/13
Jessica, thanks so much for taking the time to review your recent stay with us. We are so glad to see you enjoyed your time with us and we truly hope to see you again soon.

8/10 Good

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was loud. Neighbors yelling sounded like they were in our room from midnight to 1 AM. Then it sounded like garbage trucks started making noise at 645 AM. Otherwise tremendous stay, great location and surrounding ameneties.
Stayed 1 night in Feb 2024
Response from Kyle - AGM on 2024/3/13
Kelly, thanks so much for taking the time to leave us a review. We always appreciate guest feedback so we can improve our services. We will be working with the department heads to better handle noise situations moving forward.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt is walkable to many restaurants and bars. It has a limited breakfast but still it was good!
Stayed 1 night in Feb 2024
Response from Kyle - AGM on 2024/3/13
Lynn, we are so glad to see you enjoyed your time with us. We hope to see you again soon!

8/10 Good

Rachel

Traveled with partner
Liked: Staff & service, amenities
The room was good. The bathroom light didn't work and usually there is hand soap in the bathroom but there wasn't any
Stayed 1 night in Feb 2024
Response from Kyle - AGM on 2024/3/13
Rachel, thanks so much for taking the time to review your recent stay with us. We are so glad to see you enjoyed your stay with us. I will be working with our housekeeping department to ensure these items are not missed moving forward. We hope to see you again soon!

10/10 Excellent

Todd, Portage

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lots to do in area
Stayed 2 nights in Feb 2024
Response from Kyle - AGM on 2024/3/13
Todd, thanks so much for taking the time to review your recent stay with us. We are so glad to see you enjoyed your time with us and hope to see you again soon.

8/10 Good

Chris

Liked: Staff & service
Nice
Stayed 1 night in Feb 2024
Response from Kyle - AGM on 2024/2/22
Chris, thanks for taking the time to review your recent stay with us. We are so glad to see you enjoyed your time with us and hope to see you again soon!

10/10 Excellent

Amy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay was great!
Stayed 1 night in Feb 2024
Response from Kyle - AGM on 2024/2/22
Amy, thanks for taking the time to review your stay with us. We are so glad to see you enjoyed your stay and hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay with a clean comfortable room and friendly staff
Stayed 1 night in Feb 2024
Response from Kyle - AGM on 2024/2/22
David, thanks so much for taking the time to review your recent stay with us. We are so glad to hear you enjoyed your time with us and hope to see you again soon!

8/10 Good

Norma

Stayed 1 night in Feb 2024
Response from Kyle - AGM on 2024/3/28
Norma, , thanks so much for taking the time to leave us a review. We are glad to see you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Chris

Stayed 1 night in Feb 2024
Response from Kyle - AGM on 2024/3/28
Chris, thanks so much for taking the time to leave us a review. We are glad to see you enjoyed your stay and hope to see you again soon!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kyle - AGM on 2024/2/22
Scott, thanks for taking the time to leave us a rating. We are so glad to see you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Absolutely loved staying here. We were in town to see a concert and chose this hotel because of how close it is to the venue. Our room was great. Very clean and comfortable. Great prices during happy hour. Nice breakfast buffet many choices and lots of seating. The staff was very welcoming. Definitely will stay here again.
Stayed 1 night in Feb 2024
Response from Kyle - AGM on 2024/2/16
Tina, thanks so much for taking the time to leave such a detailed review. We are so glad to hear that you enjoyed your time with and hope to see you again next time you're in Lincoln!

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kyle - AGM on 2024/2/16
Thanks for taking the time to rate your recent stay with us. We are so glad that you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Cindy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Kyle - AGM on 2024/2/15
Cindy, thanks so much for taking the time to leave us a review. We are so glad to see you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to PBA
Stayed 2 nights in Feb 2024
Response from Kyle - AGM on 2024/2/15
Kelly, thanks so much for taking the time to review your recent stay with us. We are so glad to see you enjoyed your stay and hope to see you again soon!