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Reviews of Hotel Grand Kumala

3 out of 5
Hotel Grand Kumala
Jalan Werkudara, Legian Kaja Kuta, Legian, Bali

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 101 reviews" "
Rating 8 - Good. 46 out of 101 reviews" "
Rating 6 - Okay. 19 out of 101 reviews" "
Rating 4 - Poor. 7 out of 101 reviews" "
Rating 2 - Terrible. 6 out of 101 reviews" "

6.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

zoe anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Jemma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here, very nice staff, comfy beds and super close to lots of amazing restaurants and walking distance to the beach.
Stayed 7 nights in Mar 2024

10/10 Excellent

Peter.

Liked: Staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Leanne

Liked: Staff & service, amenities, property conditions & facilities
Loved our stay at Grand Kumala. Rebooked for March next year. The bathroom could use a good scrub and the beds could use a mattress topper but we loved it … the staff, the location, the simple but ample breakfast, the pools, the food and service were amazing .. definitely recommend if you like Bali style living 👍
Stayed 28 nights in Sep 2023

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive, they took care of anything I needed. The area was central to everything. The grounds and the pool areas are kept immaculate. I would stay at the grand kumala again.
Stayed 9 nights in Aug 2023

8/10 Good

Zak

6/10 Okay

Elena

Disliked: Cleanliness, property conditions & facilities
We had to change rooms several times due to lack of maintenance and cleanliness in some of the rooms. The rooms had broken showers, basins taps, air conditioners, and mould problems. We have stayed there before and some rooms are better than others but you have to be lucky! There is a very rude male staff member at breakfast who needs to learn how to speak to guests in a more polite manner. However the pool and restaurant are quite good.
Stayed 2 nights in Feb 2020

10/10 Excellent

Kerri, Australia Melbourne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing hotel will definitely come back here
Stayed 14 nights in Jan 2020

10/10 Excellent

samara

Liked: Cleanliness, staff & service, room comfort
Great budget option
This is a great budget option. Although it is much more enjoyable in the quiet season than the busy. Clean enough. Good breakfast. Location is great. Could do with some more maintenance. But for the price it is alright.
Stayed 4 nights in Jan 2020

10/10 Excellent

sam, Perth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, value for money. Beautiful gardens and pool. Air con needs to be improved.Great breakfast
Stayed 3 nights in Dec 2019

10/10 Excellent

Sam, Perth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very quiet and relaxing. Beautiful gardens and pool. Great breakfast. Only the aircon was nowhere near good enough to cool the room. Very hot.
Stayed 2 nights in Dec 2019

10/10 Excellent

Sofie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our room was dirty, not the cleanest, we got a dingy little room, bright like daylight at night, the little fat security guard let some predator follow my daughter to our room demanding money, he obviously wasn't out front watching properly
Stayed 13 nights in Nov 2019

6/10 Okay

Susan

Bathroom mouldy and shower very narrow. Room was dark. Breakfast buffet very simple and limited but ok. 2nd pool at back better than the smaller one at the front. Staff generally a bit indifferent. Wifi worked well.
Stayed 3 nights in Nov 2019

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Fair price, good value
First time in Bali, didn’t know what to expect. Hotel was inexpensive, had air conditioning. A little run down, but they are working on it. Breakfast included, just fruit, eggs and bread with juice, coffee or tea. Also something Indonesia daily. Comfortable enough and pretty close to beach.
Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property too old, run down, no hot or cold water in room on arrival
Stayed 5 nights in Nov 2019

10/10 Excellent

Jeane

Liked: Staff & service, room comfort
Our room was very quiet. The towels should be renewed and the bathrooms upgraded
Stayed 3 nights in Oct 2019

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, value for money!
Great stay and good value for money!
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The pool and service from staff. The breakfast in the morning and the location Maybe a deep clean of the room in corners and updating/renovating the old appliances etc
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Arrived late, felt very welcomed. Basic but quiet.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Very basic got here really late. Seems ok. Bed hard but it’s cheap
Stayed 1 night in Jun 2019

10/10 Excellent

Ken

Liked: Cleanliness, room comfort
Good value for money.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 11 nights in May 2019

8/10 Good

howard

Liked: Staff & service
we have been staying at the kumala for 15years we like it because it's quiet and does not attract the bring home the party from Kuta type the only thing that faults it is there is little upkeep and there is always issues as long as you can live with that it's a great hotel
Stayed 15 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Balinese style hotel with lovely gardens and pools, close to beach, restaurants, shopping etc. A peaceful retreat from the hustle and bustle of Bali. Very simple breakfast. Good value for money.
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stained bed and bath linen. Mould in bathroom. Lacking room facilities.
Stayed 2 nights in Apr 2019

2/10 Terrible

Carisma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy dirty thieves don't stay there
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spacious with good cupboard /wardrobe space. It was lovely to have a choice of 2 pools. The back one in the best condition. The breakfast was good. The menu for other meals was diverse enough. Staff were great. The only problem i had was that you need to hire fridge seperately. Another customer told me about this arrangement or i wouldnt have known. Also no tea/coffee making facilities in room.
Stayed 24 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is old and dated but for the price, it was fantastic for us .the room we got had no tv or fridge we only stayed 2 nights so that was liveable
Stayed 2 nights in Mar 2019

6/10 Okay

Tyler

Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Love the style of thevolder building, except some rooms are quite run down. They agrredcm to move us and we had great time. Breakfast and restaurat very good.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I loved the pool but one if the step ladders were broken when we arrived. My mum is disabled and i mentioned this in our booking. They had us upstairs in a room. Which was filled with mould. We moved downstairs by the other pool which was nicer. But on expedia it showered two twin beds and we only had 2 singles..
Stayed 12 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service
Hotel grounds look nice, breakfast was passable. My bed and pillows are made from rock though!
Stayed 1 night in Feb 2019

8/10 Good

Anthony

Liked: Staff & service
Stayed 14 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 10 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot! Great staff!! Rooms out the back are the best.
Stayed 10 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Great location,hotel is a bit tired looking.stayed there a few times over the last 10 years. Not much has changed, Breakfast is still the same ,Internet slow ,but all in all value for money
Stayed 6 nights in Jan 2019

6/10 Okay

Di, London, GP

Disliked: Property conditions & facilities
the standard room we received was horrible, dust on the furniture like nobody were living there fo 5 years. Shower was so rusted that the water was not running and I could not make myself wet beside the fact it was cold. no wifi reception whatsoever. Next day we spoke with the receptionist and they moved us to a better (the one that was on the picture for the standard one that made us to book it in the first place!) wich according them was higher class... and we had to change our room at some point of our 2 weeks stay to a the similar one.... the pool was not always clean and food is quite bad. Would not recommend, they really cheat providing the wrong pics of the room....
Stayed 15 nights in Oct 2018

8/10 Good

Kwang

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel has 2 sections, was allocated to the older section where the room facilities are run down. The newer section seems better. Staffs are friendly and helpful. The hotel itself is like in a garden.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Stayed 6 nights in Nov 2018

8/10 Good

Carol, Aus.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.Staff very friendly.Close to great resturants.
Stayed 3 nights in Nov 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Cheap and quite hotel
Older style Balinese hotel with a basic breakfast but close to Double Six and many restaurants
Stayed 2 nights in Nov 2018

6/10 Okay

Mark

Liked: Staff & service
Stayed 12 nights in Jun 2018

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Great budget hotel
Rooms were very big and quite comfortable. We were happy with what we got for what we paid. Breaks was basic but adequate. Staff were very good and tried hard to make us welcome. But being a budget hotel don’t expect the trimmings ofbetter hotels.
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service
Basic room $40 a night with breakfast can’t complain. The hotel has nicer rooms for bit more
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018