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尼農飯店的評分

3 out of 5
尼農飯店
Gov. Locsin, Brgy 16, Legazpi

評論

7.8

不錯哦

10 分，有夠讚；63 則評論中有 15 則" "
8 分，不錯哦；63 則評論中有 30 則" "
6 分，一般般；63 則評論中有 12 則" "
4 分，不太好；63 則評論中有 4 則" "
2 分，很糟糕；63 則評論中有 2 則" "

7.6/10

整潔度

8.4/10

員工素質

8.0/10

設施服務

7.4/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 一般般

Kim Christine

情侶出遊
喜歡：員工素質
The food and the customer service in this place is definitely great! They are always smiling and helpful. However, im unsure if its just the room i got is dirty and the others are ok or its just they all look the same. They informed me ahead of time that they are fully book and the room im gettinf is located in the newly built area, however the room definitely has some sort of smell and toilet definitely the corners is dirty.
於 2024 年 5 月住了 3 晚

6/10 一般般

Ranulfo C Solano

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Average place.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Joanna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

6/10 一般般

Marilyn

喜歡：設施服務
the hotel is good and clean
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Richard，Virginia Beach

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel staff are super friendly.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Richard，Virginia Beach

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel staff are super friendly.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Richard，Virginia Beach

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel staff were super friendly.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Ruben

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I will recomend this hotel. All accomodations are great! Worth of money spent.
於 2023 年 12 月住了 1 晚
Paolo 於 2024年1月21日回覆
Dear Mr. Ruben,Thank you very much for taking the time to share your experience with us. Rest assured that we will continue and maintain our good service to all our valued guests. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards,

8/10 不錯哦

Alfon John

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good food but just very early bfast time
於 2023 年 11 月住了 1 晚
Eva 於 2023年11月28日回覆
Dear Mr. Alfon John,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if we didn't meet some of your expectations. Rest assured that we will continue to improve our facilities and services for all of our valued guest. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

8/10 不錯哦

Joanna

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Trusted place.
於 2023 年 11 月住了 1 晚
Eva 於 2023年11月28日回覆
Dear Ms. Joanna, Thank you very much for taking the time to share your experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Best regards, Eva

8/10 不錯哦

Mariel

喜歡：員工素質
Room and staff are ok except hallway why they need to put all the rollaway bed in the hallway it’s looks like hospital and the hallway going to the pool it’s look scary!! And food in the buffet is cold and same everyday..
於 2023 年 11 月住了 2 晚
Eva 於 2023年11月28日回覆
Dear Ms. Mariel,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if we didn't meet some of your expectations. Rest assured that we will continue to improve our facilities and services for all of our valued guest. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

10/10 有夠讚

RENATO

Good value
於 2023 年 10 月住了 1 晚
Eva 於 2023年11月28日回覆
Dear Mr. Renato,Thank you very much for taking the time to share your experience with us. Rest assured that we will continue and maintain our good service to all our valued guests. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

6/10 一般般

真實旅客

商務旅客
Service is slow.
於 2023 年 9 月住了 3 晚

6/10 一般般

Deanne Alison

喜歡：員工素質
於 2023 年 8 月住了 3 晚

4/10 不太好

Joanna

於 2023 年 7 月住了 2 晚

10/10 有夠讚

Amando

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall, we are well satisfied with our stay. Staffs such as Eva and Charlotte were very professional and customer service oriented. Very helpful and courteous. Restaurant staff were friendly and service with smiles.
於 2023 年 7 月住了 3 晚
Eva 於 2023年7月31日回覆
Dear Mr. Amando,Thank you very much for taking the time to share your experience with us. We are glad you and your family had a wonderful stay with us. Rest assured that we will continue and maintain our good service to all our valued guests. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

2/10 很糟糕

RUBY

親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
I booked for 3 adults and 2 kids, yet, only 3 adults can get complementary food. We need to pay additional fee so the kids can eat. And the pool is not working and not telling or informing us that it can’t be use.
於 2023 年 7 月住了 1 晚
Eva 於 2023年7月31日回覆
Dear Ms. Ruby,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if you were not informed prior to your arrival that the swimming pool was not available. Thank you and we hope to see you again on your next visit. Best regards, Eva

8/10 不錯哦

Roger

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall very satisfied
The staff were very friendly and couldn't be helpful enough, from door guard to reception, cleaner to food staff. The room was disappointing considering the amount of money we spent in the hotel with our function, the power kept going off and on, a problem mainly it seems unique to our room! The same with the water supply to the bathroom, was it switched off? The breakfast was very average and only on our first morning did we get much choice! (I think because of a conference group in-house!) The location is good, with some nice places to eat nearby and a supermarket just across the road. The function we held however was amazing, the food delicious, MC, music and set up exceeded my expectations! The bar was the let-down, we ended up paying for drinks that were not ours and repeated requests for COLD beer were not met! The swimming pool was very nice, however it could do with a bit more shade, a parasol here and there would be good, with table and chairs, not that there is much room for them! The exterior of the building is getting a face-lift, so should look good all round, when completed. The cafe was non existent, I think that too is under renovation and we could have done with a lounge area, where we could have gathered with our friends, instead of in the the rooms! Overall though our stay was good and we would probably return on our next visit. We would also recommend it to others.
於 2023 年 5 月住了 7 晚
Eva 於 2023年7月31日回覆
Dear Mr. Roger,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if we didn't meet some of your expectations. Rest assured that we will continue to improve our facilities and services for all of our valued guest. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

10/10 有夠讚

James Jonathan

於 2023 年 5 月住了 2 晚

6/10 一般般

Estrella

家庭旅遊
喜歡：員工素質
不喜歡：整潔度
Property need major upgrade The room is too old especialy the bathroom. No water in the shower when we arrived I went straight there to take shower but no water at all. The toilet very dirty seems like not been toilet brushing at all. You can see water line and it was brown color. The sink is dirty you dont even want to brush your teeth.
於 2023 年 2 月住了 1 晚
Eva 於 2023年7月31日回覆
Dear Ms. Estrella,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if you had such unfortunate experience during your stay with us. Rest assured that we will continue to improve our facilities and services for all of our valued guest. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

8/10 不錯哦

Gail

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great value in Legazpi. The hotel was well priced, for what you get. The staff were wonderful. The location was comvenient to many Legazpi amenitities. The resaurant on the 1st floor served delicious food for a good price. The pool looked nice, although we did nit swim.
於 2023 年 2 月住了 3 晚
Eva 於 2023年7月31日回覆
Dear Ms. Gail,Thank you very much for taking the time to share your experience with us. We are glad you had a pleasant stay with us. Rest assured that we will continue and maintain our good service to all our valued guests. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

6/10 一般般

Janet

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The property is a outdated. But the staff is excellent in terms of service. Need to improve sense of cleanliness. There are cockroaches visible specially in the dining area which is unsafe to guests health. You get the value of what you paid but if you can stretch your budget a little bit..explore other options.

8/10 不錯哦

Norma

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were nice and the place is clean.
於 2022 年 12 月住了 1 晚

8/10 不錯哦

Norma

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
War sauber Zu den philppinen hervorragend

6/10 一般般

Bruce

喜歡：整潔度和員工素質
The Property was convenient, however, could do with some refurbishment in the actual room. Basics are fine, just looking tired. e.g. internet/modem or what the TV uses is just stuffed up under the older flat screen; refrigerator power plug not connected on arrival and awkwardly behind cabinet; room layout - cannot sit on settee and view TV. Swimming pool needs acid cleaning to remove the obvious. Arrangements at swimming pool sometimes not work if staff not in attendance

8/10 不錯哦

Cristina，Seattle

喜歡：整潔度
於 2022 年 10 月住了 7 晚

4/10 不太好

Sheila chua

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 2 晚

6/10 一般般

JENILEE

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location was great! So many places to eat within walking distance. The only problem was the included Shuttle Service. Once I booked the Hotel and emailed to confirm our PickUp, I was informed that the shuttle does NOT run on Sunday. For drop off, I was informed that our 7am departure was too early and that I would have to pay extra for them to coordinate a PickUp. Very upsetting since I booked this hotel based on their advertised free shuttle service.
於 2022 年 8 月住了 4 晚
Eva 於 2022年10月5日回覆
Hi Ms.Jenilee,I hope all is well with you. We sincerely apologize for the inconvenience you had experienced during your stay. I would like to explain our side about the shuttle service, since the new airport is situated quite far from our property, the free shuttle service was already excluded in the room package. We cannot access to remove the free shuttle with expedia.com. We already informed expedia about this concern but there is no update yet up to now from them. Again, we sincerely apologize about this and thank you for staying with us.

10/10 有夠讚

Joanna

於 2022 年 8 月住了 5 晚

8/10 不錯哦

Ma. Gina

於 2022 年 7 月住了 1 晚

8/10 不錯哦

Jose

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Accessible to eveything
於 2022 年 5 月住了 1 晚

8/10 不錯哦

Dan

於 2022 年 5 月住了 1 晚

10/10 有夠讚

Richard，Alexandria

喜歡：整潔度、設施服務和住宿環境和硬體
The property had expired lotion, some hotel staff did not look like they wanted to be there. We had some good hotel staff also so it balanced out. Breakfast there was okay but they did not have serving utensils for the entrees.
於 2022 年 5 月住了 3 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
December escapade
It was fun, especially the swimming pool. Very clean and cozy
於 2021 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

於 2021 年 7 月住了 2 晚

8/10 不錯哦

真實旅客

於 2021 年 5 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 1 月住了 1 晚

4/10 不太好

真實旅客

不喜歡：整潔度、設施服務和住宿環境和硬體
於 2020 年 3 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 1 晚

4/10 不太好

William

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Poor run down hotel.
Not a clean healthy hotel. At one point water was shut off while in the showet. No towels for more than a day. Pool was closed but understood after typhoon . Breakfast very limited to pinoy food only.loud music until after 10pm.
於 2019 年 12 月住了 1 晚

6/10 一般般

William

不喜歡：整潔度、員工素質和住宿環境和硬體
Old rundown hotel
No towel and ot water at a few times.no pool
於 2019 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ninongs hotel has a very nice location in the city Facility’s neat just need to educate some housekeeping staff to be consistent on room upkeep when asked state she is alone so maybe hire more for housekeeping but overall staff are friendly courteous and helpful
於 2019 年 10 月住了 12 晚

2/10 很糟糕

真實旅客

情侶出遊
不喜歡：住宿環境和硬體
We just happen to have a terrible and scary experience when I saw a thief on our window at the 5th floor watching on us as we are about to sleep. I was hesitant at first but I saw the head two times as he made sure that we were asleep. Luckily we weren't. We opened the curtains to make sure and I definitely saw this man hiding against the wall face and body on floor as he tries to hide. On his Jersey shirt. I do not know if this will help but it seems he knows which room we are staying. I was with my British boyfriend that time. Will never book here again.
於 2019 年 10 月住了 2 晚

8/10 不錯哦

Peter

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Decent hotel
Beer restaurant airport and within the city
於 2019 年 8 月住了 1 晚

8/10 不錯哦

Rose

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and helpful staffs. Property was clean and we enjoyed our stay.
於 2019 年 7 月住了 1 晚
Eva 於 2019年8月12日回覆
Hi Ms. Rose, Thank you for your positive feedback. I am glad that you had enjoyed your stay at the hotel. Thank your for staying at Ninong's Hotel and we hope to see you again on your next trip to Legazpi.

8/10 不錯哦

Marvin Ray

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wifi not working!
於 2019 年 6 月住了 1 晚
Eva 於 2019年8月12日回覆
Hi Marvin Ray, Thank you for taking the time to post your review with regards to your stay. I am deeply disappointed that in this case we failed to provide you the best service you deserved. We might had difficulty or technical concern about the wifi during your stay. We sincerely apologized for that. We still hope to see you on your next visit and will try our very best to provide you the best service we could offer.Thank you.

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice , comfy room with great view of the volcano. Helpful staff and resto downstairs serves free breakfast which is tasty and good for lunch and dinner too, not too expensive. Location is very central, easy access to many amenities close by. Very close to airport with free pick up is a bonus
於 2019 年 6 月住了 4 晚
Eva 於 2019年8月12日回覆
Hello, Thank you for taking time to share your feedback regarding your stay. I am glad that you had a nice stay with Ninong's Hotel. We hope to see you again on your next visit to Legazpi.

8/10 不錯哦

真實旅客

於 2019 年 5 月住了 1 晚

8/10 不錯哦

真實旅客

於 2019 年 4 月住了 1 晚

8/10 不錯哦

Trang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 2 晚