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"Sorry never got the name of the lady who booked us in but she was excellent. Very friendly and helpful and this sets the stay off to a good start. Thank you! The stay was lovely and comfortable. Been here quite a few times and will continue to do so. Just feel very welcome at the queens. Breakfast was also very nice, bit noisy due to the acoustics of the room but still very nice. Going to the room the room makeover team were also very welcoming as we walked through. Top notch hotel. Well done to all and thank you."

"We were attending an event at the Royal Amouries Museum and the hotel is perfectly located for this - just a couple of minutes walk from the main entrance. The room we had was very spacious with a large bed and sofa bed. Perfect for the three of us. The shower was powerful and had the addition of shampoo and body wash. The room was clean and had everything we needed for the one night stay. It was extremely quiet and the black out curtains meant we had a great nights sleep. Breakfast in the morning was great too. A choice of six hot items as well as pastries and the coffee was good!"