Find Hotel with a Concierge in Laveen, AZ

"When I arrived, my room had trash in the fridge, which smelled badly. There were a lot of gnats and bugs inside. You have zero control over the air conditioning - it’s a freezer box even when you turn the air off or to 80 degrees. It’s constantly blowing on high. There was a water issue while I was there in which we didn’t have running water for about 8 hours- they did get this fixed but it was definitely a nuisance. Housekeeping only came one time- I was there for 5 days. The pools are much smaller than advertised and offer minimal shade"

"Pool music was a miss. Mid century vibe could be carried through with better choice of pool music."

"Property looks amazing but when in use it's old feeling"

"We had the very best stay at this property! The check in process was seamless and easy, we were given amazing recommendations of restaurants and how to get around. The drivers around property were responsive and always so sweet and friendly! Ersan and Eric and the whole crew made getting around easy and enjoyable! The pool was beautiful and full of kids and fun for my group. We enjoyed our stay immensely and would recommend to others! It is a large campus and old but felt like that was part of the charm. No complaints from our stay and so glad we chose to stay here! "

"Executive King Room was great. Plenty of room, balcony was awesome, and the functionality (hot water, linens, mini fridge, view) was really good for the price. The casino is small but it ran efficiently. The one hiccup was when roulette machines in one of the sports book/tv areas was down. Also most staff gave the impression that they were really bothered by serving you. Never really got a welcoming attitude from anyone. Ate at four restaurants inside and the employees were all bitter. Overall great property, and decent customer service. "

"The amenities were very nice"

"Gym was nice but a bit small. Our room was fine but the couple we were traveling with were out in an uncleaned room that was very dirty. They were able to switch rooms but seems like lack of quality control. Pool was nice but they ran out of towels "

"Really cool and great place to stay in downtown Phoenix! Love the artsy vibes, the bar and lobby area. So cool. Will go back "

"Pool was great food was great. "