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Reviews of Home2 Suites By Hilton Las Vegas North

3 out of 5
Home2 Suites By Hilton Las Vegas North
4365 E Craig Rd, Las Vegas, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 32 reviews" "
Rating 8 - Good. 3 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

zohra

Excellent
Stayed 1 night in May 2024

4/10 Poor

Dwight

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible take bed! Stained carpets! Not worth 330.00/night!
Stayed 1 night in Apr 2024
Response from Charlene S. on 2024/4/30
Dear Dwight,We are so sorry to hear about your stay we apologize for not meeting your expectations. We will take your feedback in consideration, and we hope you can give us a second change to make things right. Sincerely, Charlene Soto, AGM Home2 Suites Las Vegas North.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean
This hotel was amazing. Big contrast in cleanliness vs. hotels on the strip.
Stayed 1 night in Feb 2024
Response from Charlene S. on 2024/4/18
Dear William,We appretiate youjr feedback and we are glad you had a great stay. We hope to see you back soon.Sincerely, Charlene Soto, Assistant General Manager Home2 Suites Las Vegas North.

2/10 Terrible

Siamak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave me wrong room but charged me more for betterment room
Stayed 2 nights in Dec 2023

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Kimberly

Traveled with family
Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Tatyana

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Hotel Management on 2024/1/3
We thank you for choosing to stay at our new Home2 Suites North and we look forward to your return visit. We value your feedback and wishing you a Happy New Year.Regards,Hotel ManagementShavon McLean

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Huge room, clean, complimentary breakfast.
Stayed 1 night in Dec 2023
Response from Hotel Management on 2024/1/3
We thank you for choosing to stay at our new Home2 Suites North and we look forward to your return visit. We value your feedback and wishing you a Happy New Year.Regards,Hotel ManagementShavon McLean

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nicely cleaned and organized. Everything was great. Food was decent for the price that was paid. Overall it was a great stay.
Stayed 3 nights in Dec 2023
Response from Hotel Management on 2024/1/3
We thank you for choosing to stay at our new Home2 Suites North and we look forward to your return visit. We value your feedback and wishing you a Happy New Year.Regards,Hotel ManagementShavon McLean

6/10 Okay

Rande

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel not so great room.
New and clean and easy check in. The issue was the room. We asked for accommodations for special needs and got a small room not accessible. The barn door for the bathrooms are terrible. The offer no privacy, and the bathroom also was small. This door was very difficult to move and these doors need to go.
Stayed 1 night in Dec 2023
Response from Hotel Management on 2023/12/29
We appreciate your feedback and sincerely apologize for not being able to meet your expectations. We anticipate being able to provide a satisfactory experience on your return visit.

10/10 Excellent

kevin

Stayed 2 nights in Dec 2023
Response from Hotel Management on 2023/12/29
We appreciate your feedback and we anticipate that you had a great experience while staying with us. We look forward to your return visit and thank you!

10/10 Excellent

Cheng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023
Response from General manager. on 2023/12/5
We are happy to hear that our location was convenient for you.

10/10 Excellent

Osmin Orlando

Traveled with group, Traveled with family
I like they offer breakfast
Stayed 2 nights in Nov 2023
Response from General manager. on 2023/12/5
We appreciate your wonderful comments about the breakfast. We will share with our team.

10/10 Excellent

EILEEN F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Nice shower. Comfy beds, but sheets did not feel like cotton! Otherwise perfect.
Stayed 1 night in Oct 2023
Response from General manager. on 2023/12/5
Thank you for your compliments. We appreciate your business and value your loyalty to our brands.

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General manager. on 2023/12/5
We thank you for your review. We appreciate your business and wish you safe travels.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General manager. on 2023/12/5
We thank you for your review. We appreciate your business and wish you safe travels.

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sean

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and had great amenities (kitchenette with full size fridge, sink, dishes, coffee pot and microwave). Very clean in all parts of the hotel. Great breakfast selection (eggs, sausage, omelets, waffles, oatmeal, juices, yogurt, etc.). Hotel was easily access from the interstate and had several restaurants nearby. The only downside was the neighbor, a tire shop/rave. While I did not notice them as much, my husband said it was hard to focus during the day for the loud music being played. Granted our room (302) looked directly at the shop, so it’s likely quieter on the other side of the hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 3 nights in Sep 2023

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam was super helpful the room was clean! And the breakfast was really good A
Stayed 3 nights in Sep 2023

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, family friendly
Our family of 6 stopped over for a night on our return trip to Idaho. Check-in was easy, everything was clean, breakfast was great!! Overall a great, comfortable stay. I would definitely recommend!
Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fine. Te only inconvenience was the check-in. Expidia has a different check-in time than the hotel. However, even the mistake was from Expidia, the receptionist did everything to give us the room. Cheers to the hotel staff.
Stayed 1 night in Sep 2023
Response from General manager. on 2023/12/5
Thank you for complementing our front desk team. We are happy to have been able to check you in sooner.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and nice new clean rooms
Stayed 2 nights in Sep 2023

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
The staff was friendly and helpful.
Stayed 2 nights in Sep 2023

6/10 Okay

Janeth

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Definitely a great place
Everything about this hotel was outstanding including their staff. Samantha who checked us in was wonderful, and she always had a smile on her face every time we saw her. She message us feel welcomed. The breakfast was outstanding to.
Stayed 2 nights in Sep 2023

10/10 Excellent

Erik

Traveled with family and small children
Liked: Amenities
The staff was friendly and the property was clean well maintained.
Stayed 2 nights in Jul 2023

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view, very clean, everything at hand
Stayed 3 nights in Jul 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Management on 2023/12/29
We thank you for your feedback and we anticipate that you had a great experience at our new Home2 Suites by Hilton. We look forward to your return visit and meeting your expectations.