拉科韋湖高爾夫鄉村莊園 (LOS) 附近飯店 | 熱門住宿限時優惠 NT$576 起

「DIRTY! Run down. Nothing like advertised. This place needs total renovation. Confused staff. Wall gecko crawling inside room. Broken faucets. Strange holes in walls. 」

「Lovely environment, respectful staff」

「Clean and modern rooms with 24/7 electricity. Good staff overall too」

「The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done. I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel. I...

「You would definitely have a good stay」

「The staff were professional and especially the manager, who went out of her way to make sure myself and my guest were well taken care of even with the fact that they were not ready for guests due to major renovations going on, and in spite of the fact they never received any reservation notice from Expedia. I give Grace, the Manager, 2 thumbs up for her professional conduct, her patience with me, as well as her trust in me even in the face of uncertainty getting paid due to communication issues...

「Yes」

「False advertisement NO WIFI and the hotel has a weird odor and in the room 」

「This property claims they do not have any affiliation with Hotels.com or any other booking service. You will be disappointed to know your money not well spent. 」

「Arrived and could not find reservation. Room booked was to include seperate sitting area, kitchenette and private balcony. It did't have any of these. Room was filthy. Advertised pool, but it was empty.」