Find Cheap Hotels in Lakeside, VA

"On our way to the hotel, we received a call that our room would not be ready on time. Upon arriving, we had assumed parking would be free as the hotel is over a parking garage, but were told that we would have to use the parking lot across the street (23$/8hr) or the valet service who owned the garage(51$). We ending up using the valet service and the gentleman from PNC were extremely friendly and helpful. The front desk staff were less friendly. Everyone seemed in a rush to get things done. One gentleman who was friendly, seemed to be trying harder than the others, but overwhelmed as they kept leaving him alone. We were not able to enjoy our stay fully due to our room not being ready when we arrived. We were hoping to use the hot tub, which was the main reason we chose the Hilton. Unfortunately, we had to make the decision to skip it. Outside of service and confusion, the hotel was beautiful and clean. Shaun helped us check out and also helped us find some things we needed the next morning. His smiling face and friendly disposition brightened up what would have ended up being a completely disappointing stay. "

"We enjoyed our stay."

"We found the bed very comfortable. No shampoo, coffee, etc. but we were just there to sleep before catching our plane."

"Very disappointed. Rooms are dated and also dirty. Pool and hot tub are not well maintained. "

"Great service from friendly and helpful staff. "

"WiFi was great, breakfast was fine although some items to go in the oatmeal (raisins, fresh fruit) would be nice. Some of the furniture in rooms needs updated. "

"The hotel was average, stuff were always there to attend to us. Breakfast could’ve been better "

"Property was convenient. Denny's within walking distance. Parking was available with good lighting. Bathroom was clean but washcloths had seen better days. Nice big refrigerator and kitchen. Mattress was very firm. Staff was friendly."

"Our recent two-night stay at this Wingate by Wyndham location was very disappointing and reflected a number of maintenance and operational issues that should have been addressed before guests were assigned to the room. We booked a king room with a sofa bed, but were given only a standard king room. The front desk provided a rollaway cot as a workaround, which required us to rearrange the room to make space. Compounding the issue, the elevator was not working and we were assigned a room on the 5th floor, which was difficult while traveling with two children and luggage. The room itself had several clear maintenance problems that suggested it had not been properly checked prior to our arrival. These included a bathroom faucet that broke off, making the sink difficult to use, a cracked refrigerator that made a constant ticking noise that disrupted sleep, not enough towels provided, incorrect time on both the microwave and the clock, visible baseboard damage, and a lamp with no bulb. To be fair, the front desk staff member was polite and tried to assist, but many of these issues point to larger property maintenance and quality control concerns that management should address. Guests should reasonably expect that rooms are properly inspected, functional, and match the room type that was booked. Hopefully management takes steps to resolve these issues so future guests have a better experience than we did."