Search Cottages in Lakeport

"On my first night there the phone started ringing in the room at 12 o’clock midnight. It rang over six times between midnight and 430. I did call the office at 2:30 and got the answering service. At 4:30 I finally realized I should unplug the phone. I spoke to the office on Saturday morning and was told that it had happened once before. I spoke to the office this morning when I was checking out and said that no one from management had called me on my cell phone. She said that they were aware and that it had happened a week prior in my room. I love staying there and I generally come once a month now, but I was very disturbed. That management did not even acknowledge that 4 1/2 hours of my sleep were disturbed. "

"Really loved this place, how beautiful it was, and how nice the suite was! It had everything you could want, almost felt like we didn’t need to leave :)"

"Nice location "

"This hotel supersedes my expectations. It's clean and the staff is extremely friendly but the most important thing is that it is connected to the casino (😀). The only thing that i world like to see improve is the breakfast selection. Overall it's an amazing place to stay. Looking forward to my next visit. "

"The breakfast was nice and the rooms were very clean and comfortable. The hot tub/pool didn’t open until 3oclock and that was already way past check out time so if you missed it the night before you don’t get a second chance in the morning. A mortuary is next door so if you have a problem with that then you might not want to stay there. "

"AC working amazing. Hot breakfast was a perfect start to the day. "

"Very modern architecture. Beautiful landscaping. Nice linens. "

"The property was beautiful, stayed a night in cottage - 24, it has 2 queen beds a comfortable couch and sitting chair , coffee table and 4 chair and table dinette. The cottage has plenty of room, 2 flat screen tvs, heater and air worked great! Nice grounds to walk around and friendly staff. Close to town for restaurants. Excellent choice for a stay in Clearlake !"

"Our room looked like it still needed finishing from light replacement. There were lots of tiny bugs crawling on the floor and tv stand, pretty sure they were baby cockroaches as we did kill a big one crawling up the wall! Also, we did not have any hot water, front desk said that the boiler went out and to wait about 15 mins. We did and the water was still not hot. I asked to move rooms and they gave us a different room to go take showers in but not to relocate permanently. While I went across to the other building to shower, we got a call from the front desk that they would have to relocate as the repair to the boiler would not be fixed until after our stay was over. Sending us to a working room just to shower is not acceptable and not good customer service. Offering to relocate rooms should have been the answer right off the bat!! This will never be an option to stay again. Two sars only because the property was located on the lake with a beautiful lake view"