"The hotel is Budget, so compact room, but clean amd functional, even with 3 people.
Check in staff was not particularly welcoming or helpful, but was made up for by staff on check out amd on breakfast duty, who were both very friendly and helpful.
The location was great with 15 minute walk to train station or 5 minute bus ride."
"The hotel is old-world Europe, well- maintained in the common areas. The staff was friendly and helpful in every way. The view from our room was great, very much worth staying here. My only comment would be that there was not a safe in the room and that the carpet in our room is ready to be replaced."
"The staff was very friendly and welcoming throughout our stay. The breakfast selection was somewhat limited, but everything was fresh and good—better than I would expect from a typical three-star hotel.
One of the hotel's biggest advantages is its location. It's only about a four-minute walk from the train station, which made arriving and departing by train incredibly convenient. It's also right on the edge of Lucerne's Old Town, making it easy to explore the historic center on foot.
The room and the hotel overall were clean and well maintained. Overall, it was a comfortable stay and a great value for the location."