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Grand Hotel National

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Lakeside luxury in historic Lucerne

Breathtaking Lake Lucerne views await from the hotel's elegant terrace and four restaurants. The full-service spa offers Swedish massage and aromatherapy after a swim in the indoor pool. Enjoy a sumptuous breakfast buffet while attentive concierge staff arrange personalized mountain tours.

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
The current price is NT$20,096
NT$21,085 total
includes taxes & fees
Jun 4 - Jun 5

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About this property

Grand Hotel National

  • Luxury hotel near Chapel Bridge
  • Consider a stay at Grand Hotel National and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to reflexology, a deep-tissue massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
  • Other perks at this hotel include:
    • An indoor pool
    • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • A computer station, a ballroom, and a 24-hour front desk
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 62 individually furnished rooms offer perks such as 24-hour room service and bathrobes, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Designer toiletries, tubs or showers, and hair dryers
    • 40-inch flat-screen TVs with digital channels
    • Heating, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 100 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 39 for adults and CHF 19 for children
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 40 per day (in/out privileges)
  • Valet parking fee: CHF 40 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Grand Hotel National have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hotel National?

As of 2026/5/22, prices found for a 1-night stay for 2 adults at Grand Hotel National on 2026/6/4 start from NT$20,096, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel National pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 40 per day. Valet parking is available for CHF 40 per night.

What time is check-in at Grand Hotel National?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Grand Hotel National?

Check-out is at noon.

Does Grand Hotel National provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 360 per vehicle applies.

Where is Grand Hotel National located?

Located in the heart of Lucerne, this luxury hotel is within a 15-minute walk of Grand Casino Lucerne and Chapel Bridge. Hofkirche and Lake Side Promenade are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 11 minutes by foot and Lucerne Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 672 out of 907 reviews
Rating 8 - Good. 150 out of 907 reviews
Rating 6 - Okay. 57 out of 907 reviews
Rating 4 - Poor. 19 out of 907 reviews
Rating 2 - Terrible. 9 out of 907 reviews

Reviews

Verified

10/10 Excellent

Chandrahas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was great. The staff was exceptional. Excellent location
Stayed 2 nights in May 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really made our stay fantastic! Wonderful room and a lovely note to my wife on her birthday. We'll definitely make this hotel our go to place in Luzern!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spectacular and the staff was beyond phenomenal!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. The views across the lake are superb. The breakfast was so delicious. The staff were always very helpful and friendly. The spa was great- I had a very rel
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay the from check in to departure 5 star . Mathias and Mary who checked us were incredible. So kind welcoming and professional. They truly reminded us what a 5 star reception and experience was supposed to be like. Could not say enough about them. Wonderful stay at a beautiful hotel with exceptional staff. Mathias and Mary.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was super friendly!!! The view and location were superb!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

nasim

Liked: Cleanliness
Spotless clean rooms
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jingwei

Liked: Cleanliness, amenities, property conditions & facilities
Room is great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The room was very spacious, the hotel was really luxurious and in an a brilliant location with beautiful views. The pool and spa were peaceful.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, amenities
The staff was very generous and nice to work with! If you are traveling from the states, make sure to ask for extra pillows as our were quite flat and the bed was lumpy. The pool, sauna, and location were worth paying for, but the room was very small overall.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old hotel in walking distance to the major sights. Excellence service from front desk and other staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Aubree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, first class service, beautiful views, breakfast seemed a little expensive, but other than that couldn’t have asked for a better stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Neerav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent rooms and great service.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and very professional staff
Balcony view
Balcony view
Balcony view
Balcony view
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Wonderful hotel. Breathtaking location on Lake Lucerne. Exceptional service and good food. We hated to leave.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Classic hotel, no frills, great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

R H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and location!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ahmed Eltigani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great breakfast
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have loved our stay here more. It was the perfect location and the staff was incredible. Will definitely be back!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant hotel walking distance to all of Lucerne’s great sights. Lovely rooms, attentive staff. Thank you!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Patricia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location. Staff is very nice and helpful.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Adena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, clean rooms, friendly staff,
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2-night stay! The hotel is gorgeous, loved the location and the bar was stunning. Check in was very friendly and comprehensive!
Restaurant
Lobby
Hotel bar
View from our room
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel, location, service, food, staff … Superb!!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Fasel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old heritage type hotel, super large rooms and hotel allows you to clear the mini bar once at no charge.
Stayed 2 nights in Jul 2025