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"Had an excellent stay at Ilala Crest Lodge. Staff were incredibly friendly. I had a large well appointed room/ flat with sitting area and separate bedroom. Food in the restaurant was first class some of the best I have ever had in Africa. There is also a pleasant pool and bar area. The room rates are excellent compared to local competitors. Would highly recommend!!"

"Booked a room with a Partial Lake View but on arrival was allocated a room facing the rear of the property and overlooking a car park (the opposite direction to the lake). Property was generally shabby and nothing like the advertised photos. I declined to stay as it was of a very poor standard "

"Beverages needs to be added as there's no options."

"When we arrived, one of the staff could not trace any of our booking. We had to call your office to get assistance which was a very expensive affair. It took the intervention of another staff to check in their records and trace the emails with our bookings. Some of the friends were even initially made to make a second payment thought same same was refunded. "

"As previous reviews indicate, this is a wonderful setting, rivalling a Greek Island or even the Amalfi Coast in Italy. Beautiful view and accommodations. Very warm and friendly staff. Good food with many choices. Good hot water even with Solar. Would have liked internet access in the room and perhaps a little more attention to timely food delivery. We had a delightful stay!"