You displayed a hotel on your website available for booking knowing full well that the hotel does not accept online bookings anymore, getting to the hotel for checking in and the hotel Receptionist rejects the booking saying they do not accept online bookings anymore. Yet your company is holding back my money, for what reason?? This is fraud.
I need a refund of my payment. I don't see any reason why my payment should not be refunded.
I will not let this go just like that, I need a refund of payment.
Valerie
於 2021 年 12 月住了 1 晚
2/10 很糟糕
真實旅客
2021 年 8 月 13 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The bathrooms are dirty , walls need repainting , great location but need upkeep, it’s like a diamond in the rough , a little remodeling , painting and fixtures will actually make the place shine , my honest review
真實旅客
於 2021 年 8 月住了 2 晚
2/10 很糟糕
真實旅客
2020 年 2 月 26 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
this is not a hotel, but the staff is very friendly....i didnt eventually stay and they refused to give me a refund.
真實旅客
於 2020 年 2 月住了 1 晚
2/10 很糟糕
Ayorinde
家庭旅遊
2019 年 11 月 25 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wish other review again after all said
It did not meet our expectations at all, on the road no packing space , security not present , it’s not an hotel but an hostel. Money was deducted without refund. We couldn’t sleep there had to look for an hotel. It was a worst experience,my wife and my son were wondering how I got to book such a place. I had no such experience before in my life. It was a robbery.