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"Very friendly and helpful staff. They are a very hardworking and dedicated team and are putting in a lot of effort to make guest feel welcome. The cook is excellent. Great views and nice location at the edge of the village. Would love to have been able to stay longer. "

"Stayed for two nights. Location is nice with free bus connection to the city center. Service and front desk personell was friendly. Issues: - Property is worn down (except for the remodeled bathrooms). - Cleaning staff entered the room twice while still sleeping - ANTS! Minibar area and desk was clearly invaded by ants and even after complaining at the front desk, no action was taken / no alternative was offered to us (e.g. another room). Definitely an overrated and overpriced hotel for the experience offered. "

"Merano is a gorgeous mountain town. Aurora is right across the street from a famous thermal spa. The hotel has a helpful staff. Like so many places in Italy, it’s on a pedestrian street but they have an arrangement with a nearby parking garage and the parking just goes on your room charges."

"The host Mariano was very accommodating and friendly.He was happy to recommend area attractions and restaurants. He makes a great cup of coffee.The hotel was very clean and quaint.Wish we could have stayed longer,and would return."

"Very clean"

"Castel Rundegg is an old fashioned hotel in the very best sense. It is a beautiful building in a most beautiful town, with comfortable public areas and spacious well appointed bedrooms. Those who are looking for discos and fast food options might choose elsewhere, but it does offer superb cuisine, stunning gardens and an old world elegance. It also boasts extensive pool, sauna and spa treatments. We look forward to returning there."

"Wonderful Sky Spa treatments and thermal baths and pools (indoor and out); beautiful views of the mountains, river and town"

"Absolutely beautiful hotel with fantastic staff. Cristoph was extremely kind and helpful and gave us excellent recommendations for food and things to do in the area. My room has a balcony with breathtaking views of the snowcapped mountains. Breakfast and coffee were excellent. Absolutely no complaints. A wonderful stay all round. "

"Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back. "