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德塞羅景觀飯店的評分

2.5 out of 5
德塞羅景觀飯店
2 km west of Fortune Park, road to Volcan, z-13, La Fortuna, Alajuela

評論

8.4

非常好

10 分，有夠讚；80 則評論中有 31 則" "
8 分，不錯哦；80 則評論中有 32 則" "
6 分，一般般；80 則評論中有 13 則" "
4 分，不太好；80 則評論中有 4 則" "
2 分，很糟糕；80 則評論中有 0 則" "

8.8/10

整潔度

9.4/10

員工素質

8.4/10

設施服務

8.2/10

住宿環境和硬體

9.6/10

環保程度

評論

8/10 不錯哦

Diego，San Jose

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location was perfect for our purposes of the race that was starting accross the street. It was easy, safe and convenient. My only recommendation is to add small refrigerators to the rooms.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Aritzza

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy limpio y buen servicio
於 2024 年 4 月住了 2 晚
Hotel Vista del Cerro 於 2024年4月8日回覆
Muchas gracias por sus comentarios, fue un gusto recibirles

8/10 不錯哦

Mary Ann

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What I really appreciated here was the service. The receptionist were all nice and helpful. The pool was clean and breakfast was very good. The place is a liitle outdated but kept clean. The only negative thing I can say it is noisy because it is situated on a busy street.
於 2024 年 2 月住了 3 晚
Hotel Vista del Cerro 於 2024年3月2日回覆
I hope you are feeling very well, we greatly appreciate your comment, your good opinions motivate us to continue working in the best possible way.

10/10 有夠讚

Kayla

家庭旅遊
喜歡：設施服務
Clean rooms and friendly staff! Very helpful when it came to asking what excursions to do and things to see. Thank you so much!
於 2024 年 1 月住了 3 晚
Karen Recepcion 於 2024年1月31日回覆
Dear Kayla, we greatly appreciate your comments.It was a pleasure to receive you.Pura Vida.

8/10 不錯哦

Katrina

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Room had everything we needed including hot water and AC Pool was nice too Restaurants in all directions. Easy to find and convenient
於 2023 年 7 月住了 2 晚
Hotel Vista del Cerro 於 2023年7月27日回覆
Gracias por tu comentario, ha sido un privilegio recibirle

10/10 有夠讚

Emily

於 2023 年 3 月住了 1 晚
Hotel Vista del Cerro 於 2023年4月20日回覆
Nos alegramos que hayas disfrutado su estancia, Pura Vida!

10/10 有夠讚

William

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unique: the gardens at the back.
Hotel Vista del Cerro 於 2023年1月16日回覆
Hola, gracias por tu comentario, nos alegra que hayas disfrutado tu estancia

10/10 有夠讚

Søren

於 2022 年 10 月住了 1 晚

10/10 有夠讚

Søren

於 2022 年 10 月住了 1 晚

10/10 有夠讚

Kelsey

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a small, but very lovely hotel. The rooms were very clean. The staff was friendly and helpful with recommendations. The pool was nice and the public garden behind were nice too. We would absolutely stay here again.
於 2022 年 7 月住了 2 晚
Hotel Vista del Cerro 於 2022年8月5日回覆
¡Hola! Gracias por tu comentario, para nosotros es un privilegio haberlos recibido. Los esperamos pronto

10/10 有夠讚

Cindy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super easy people was super helpful an arrangement of our tours
於 2022 年 6 月住了 1 晚
Hotel Vista del Cerro 於 2022年6月27日回覆
¡Hola! Gracias por tus comentarios, ha sido un privilegio su visita

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to La Fortuna
Very clean room with A/C, nice Pool area and garden with plants and trees (with nametags). Beautiful view on the volcano Arenal!! Only a bit loud (for me) as quite close to main road
於 2022 年 1 月住了 1 晚
Hotel Vista del Cerro 於 2022年2月1日回覆
¡Agradecemos su comentario, para Hotel Vista del Cerro es un privilegio su visita! Lamentamos los inconvenientes con el ruido, por ser un hotel céntrico y cerca de muchas atracciones turísticas transcurre muchas personas. Saludos cordiales, Hotel Vista del Cerro

6/10 一般般

真實旅客

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nos dieron una habitación en el segundo piso. La carretera principal pasa al lado del hotel y el ruido de los carros y motos, no dejo que durmieramos bien. A las 4:30 paso una moto haciendo tanto ruido que nos desperto y no pudimos dormir mas. La habitaciónn y el hotel son bonitas y limpias, pero el ruido lo hace muy incomodo para dormir.
於 2021 年 3 月住了 1 晚
Hotel Vista del Cerro 於 2021年11月25日回覆
Muchas gracias por su comentario, el mismo nos ayuda a mejorar cada dia. Siempre tratamos de tomar en cuenta las sugerencias de nuestros clientes, agradecemos las tuyas. Saludos cordiales, Hotel Vista del Cerro

10/10 有夠讚

Abilio

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Small hotel within walking distance ti shops and supermarkets and 2km by car ti the center of La Fortuna Safe either place to walk at night and in The center of La Fortuna several restaurants and shopping areas. The hotel is about 15 mts by car to Arenal Volcano and on the way we stopped at some public hot springs The owner was very friendly and helpful
於 2020 年 12 月住了 1 晚
Hotel Vista del Cerro 於 2021年1月2日回覆
Hello Abilio! Thank you very much for your comment, it was a privilege to receive you

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk was extremely helpful and helped us with a lot of questions that we had.
於 2020 年 2 月住了 1 晚
Joselyn Jiménez 於 2020年3月4日回覆
Greetings from Vista del Cerro Hotel! For us it is an honor to receive this type of comments because we enjoy what we do day by day. It is an achievement to know that one more client was greatly satisfied by which we struggle day by day to meet each of the expectations that the person has in their vacation dream. With great pride we hope you can count on us when you want to come to La Fortuna to visit! Joselyn Jiménez

8/10 不錯哦

Scott

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel and beautiful gardens but because it’s on the busy main street it gets quite noisy with ATVs and trucks going up and down the street in the early morning.
於 2020 年 2 月住了 2 晚
Thank you. 於 2020年3月3日回覆
Thank you for staying with us, you were an excellent customer!

10/10 有夠讚

真實旅客

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very convenient location, friendly staff, clean and comfortable.
於 2020 年 1 月住了 4 晚
Thank you 於 2020年1月15日回覆
Thank you for your review! We really appreciate your time and kindness. We love to make all our clients feel like home, we hope that was the case with you too! Best regards, Hotel Vista del Cerro.

6/10 一般般

真實旅客

情侶出遊
喜歡：員工素質
Me gustó que está bien céntrico en el poblado de la Fortuna. No me gustó el área de la piscina, le falta limpieza
於 2020 年 1 月住了 2 晚
Gerencia Hotel Vista Del Cerro 於 2020年1月9日回覆
Muy buenos días y saludos cordiales!! Te agradecemos que hayas dedicado tiempo para proporcionarnos una valoración de tu estancia. Pido disculpas por esta mala experiencia. Es muy decepcionante escuchar lo sucedido, pero esperamos que nos des otra oportunidad para demostrarte que hemos mejorado. Todos tus comentarios son esenciales para mejorar nuestro servicio. Nos aseguraremos de que tu queja sea transmitida a todos. Por otra parte, yo personalmente supervisare que se cumplan. Muchas gracias! Att, Gerencia.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2020 年 1 月住了 3 晚
Agradecimiento 於 2020年1月10日回覆
Thank you for visiting us. We appreciate all your comments and reviews! Hope you can visit us really soon!

8/10 不錯哦

Adriana

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bueno
Relación calidad y precio acorde a lo esperado. Volvería
於 2019 年 12 月住了 1 晚
Gerencia Hotel Vista Del Cerro 於 2020年1月9日回覆
Muy buenos días y saludos cordiales!! Estimado cliente. Gracias por tus comentarios. Estoy muy contento de escuchar que has disfrutado de tu estancia con nosotros. Espero que tu próxima estancia esté a la vuelta de la esquina. Llámanos si hay algo en lo que te podemos ayudar. Muchas gracias! Att, Gerencia.

6/10 一般般

Rick，Fort Lauderdale

家庭旅遊
喜歡：員工素質
不喜歡：設施服務
Staffs were friendly and helpful. We had to change room because of toilet flush problem. Besides TV, there is no amenities.
於 2019 年 12 月住了 3 晚
Hotel Vista del cerro 於 2019年12月29日回覆
Hola Rick, muchas gracias por su comentario. Su opinión nos ayuda a crecer y a mejorar, pedimos disculpas por el inconveniente.

10/10 有夠讚

真實旅客

於 2019 年 11 月住了 3 晚
Agradecimiento 於 2019年11月23日回覆
Saludos departe del Hotel Vista Del Cerro! Para nosotros es un honor recibir este tipo de comentarios ya que disfrutamos día con día lo que hacemos. Es un logro saber que un cliente más se fue sumamente satisfecho por la cual luchamos día con día para llenar cada una de las expectativas que la persona tiene en su sueño vacacional. Con gran orgullo esperamos que cuentas con nosotros cuando desees venir a La Fortuna a hospedarte! - Kimberly Castro R.

8/10 不錯哦

Fany

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good choice
It was a very convenient place just below the volcano. Really nice staff.
於 2019 年 7 月住了 1 晚
Maria Jose Cortes 於 2019年9月5日回覆
Thank you very much for your comment, your visit is a privilege for us.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 1 晚
Hotel Vista del Cerro 於 2020年1月2日回覆
¡Muchas gracias por su calificación, los esperamos pronto!

8/10 不錯哦

Jules，Miami

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, easy parking, free&ok breakfast. Good "basecamp" for any activities around Arenal. Recomended.
於 2019 年 4 月住了 3 晚
Thank You For Your Visit 於 2019年11月21日回覆
Greetings from Vista del Cerro Hotel! For us it is an honor to receive this type of comments because we enjoy what we do day by day. It is an achievement to know that one more client was greatly satisfied by which we struggle day by day to meet each of the expectations that the person has in ther vacation dream. With great pride we hope you can count on us when you want to come to La Fortuna to visit! - Kimberly Castro R.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent Hotel in an ideal location. The free breakfast was excellent at restaurant next door. Staff was very friendly and helpful.
於 2019 年 2 月住了 3 晚
Hotel Vista del Cerro 於 2019年3月26日回覆
Thank you very much for your comment, for Hotel Vista del Cerro your visit is a pleasure. We wait for you again here.

8/10 不錯哦

Susan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A Good Value Stay
The hotel was lovely with kind, helpful staff. My room was large with a great view of the Arenal Volcano, but was quite dark. It could definitely use more lighting, as it was too dark to do any reading at night. The area was away from La Fortuna proper, but there were lots of restaurants within walking distance.
於 2019 年 2 月住了 3 晚
Hotel Vista del Cerro 於 2019年3月26日回覆
Thank you very much for your comment, for Hotel Vista del Cerro your visit is a pleasure. We will take your suggestions into account and we'll wait for you again here.

8/10 不錯哦

María

喜歡：整潔度、員工素質和住宿環境和硬體
Buena estancia
me fue bien en tarifa, estaba bastante cómoda, la chica de la administración muy amable y nos recomendó lugares muy buenos, solo que las almohadas muy bajas e incomodas, sería todo un detalle que vieras ese aspecto.
於 2019 年 2 月住了 1 晚
Hotel Vista del Cerro 於 2019年2月14日回覆
¡Muchas gracias por su comentario! Para Hotel Vista del Cerro es un privilegio su visita, esperamos que vuelvan pronto!

8/10 不錯哦

Josefin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Value for money!
Good hotel for a good price, we would have had a good view of the volcano had it not been foggy.
於 2019 年 1 月住了 1 晚
Hotel Vista del Cerro 於 2019年2月12日回覆
Thank you very much for your comment! For Hotel Vista del Cerro it is a privilege your visit. We hope you come back soon!

10/10 有夠讚

Sara，La Fortuna

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent staff who were always willing to help me find better deals, call a taxi, and set up tours. They were extremely kind including Karen and I forget the other girls names. The shower water was very hot, good WiFi. The room itself wasn’t anything special. Could use a bedside table lamp. The breakfast included was a little restaurant next door. It was a CR breakfast and was delicious, hot, fast, filling. I would stay here again.
於 2019 年 1 月住了 3 晚
Hotel Vista del Cerro 於 2019年1月8日回覆
Thank you Sara! For us, your visit was a pleasure. Hotel Vista del Cerro is waiting for you again. Best Regards!

10/10 有夠讚

真實旅客

於 2018 年 12 月住了 1 晚
Hotel Vista del Cerro 於 2019年1月10日回覆
Thank you! For us, your visit was a pleasure. Hotel Vista del Cerro is waiting for you again. Best regards! / Muchas gracias! Para nosotros fue un placer su visita. Hotel Vista del Cerro te espera de nuevo. Saludos cordiales!

10/10 有夠讚

Ryan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Karen BC 於 2018年5月29日回覆
Hello Ryan Thanks for your good qualification Best Regards

8/10 不錯哦

JEFREY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy buena opción
Muy bien ubicado, con muchas atracciones en los alrededores; los desayunos excelentes
Karen BC 於 2018年5月31日回覆
Hola Jefrey Un gusto saludarle Muchas gracias por sus buenos comentarios. Nos alegra mucho saber que disfruto su estadía con nosotros. Saludos.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Great for a short stay
Nothing fancy but clean and convenient . Pool is good and breakfast was decent.
於 2018 年 3 月住了 1 晚
Karen BC 於 2018年4月2日回覆
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 不錯哦

Steven

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Karen BC 於 2018年4月2日回覆
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和客房舒適度
Wonderful stay, good breakfast next door (costa rica breakfast), used the pool every morning. WIFI was slobw
於 2018 年 2 月住了 2 晚
Karen BC 於 2018年4月2日回覆
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 不錯哦

Victoria

喜歡：整潔度、員工素質和客房舒適度
pros and cons
The hotel is older than many in this area and as a result smaller and with somewhat fewer amenities. Negatives were that the hot tub wasn't...it was the same colder temp as swimming pool, the lock on the window was broken but wasn't a big deal on 2nd floor and bathroom cabinet under the sink had a pronounced musty odor. Positives were lovely front desk people in the evening and next morning,
於 2018 年 2 月住了 1 晚
Karen BC 於 2018年3月2日回覆
Hello Victoria Greetings from Hotel Vista del Cerro Thanks for your good comments, we appreciate that. I'm sorry that you had inconvenients with your room, we took your comments to did our best effort to get better. Regards!!!

6/10 一般般

philippe

喜歡：整潔度和客房舒適度
moyen
conforme a la reservation
於 2018 年 1 月住了 1 晚
Karen BC 於 2018年2月20日回覆
Thanks for your comments! Best Regards!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay
Staff was amazing and very helpful. Comfy room with A/C. Really enjoyed our stay
於 2017 年 12 月住了 3 晚
Karen BC 於 2018年1月11日回覆
Hello Thanks for your good comments. For Hotel Vista del Cerro did a pleasure to attend you. Best Regards.

10/10 有夠讚

anaisy，miami

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient hotel
This hotel is close to the town , we stayed there fot 3 nights and had a good experience. The breakfast included is in the restaurant next to it and its close to the town. We walked during the day to the town and got a taxi back which was 3$ because it was too dark. It has a supermarket across from it qhich is very convenient as well. The staff was friendly and helped u. The wifi was not working too good on the second floor but we were able to connect to the restaurant wifi so it worked out.
於 2017 年 12 月住了 3 晚
Karen BC 於 2017年12月10日回覆
Hello Anaisy Greetings from Hotel Vista del Cerro Thanks for the good comments, our objetive is always provide a good service to our clients. We are so happy that you enjoyed a lot the town of La Fortuna. I hope to see you again in the future! Best Regards, Karen Bello Front Desk

8/10 不錯哦

Rikard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean hotel with pool, 2km from centre
Hotel was great, except that it was located just next to the main street, so very much noise when hanging out in the pool area.
Thank You For Your Visit 於 2019年11月21日回覆
Hello, Greetings from Hotel Vista del Cerro! Thanks for your comments, it is an achievement to know that one more client was greatly satisfied by which we struggle day by day to meet each of the expectations that the person has in their vacation dream. We hope to see you back soon! Kimberly Castro R.

10/10 有夠讚

Tyler

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The woman at the front desk was very sweet and helpful. Room was clean and easy to find and access. Would recommend.
Thank You For Your Visit 於 2019年11月21日回覆
Greetings from Vista del Cerro Hotel! For us it is an honor to receive this type of comments because we enjoy what we do day by day. It is an achievement to know that one more client was greatly satisfied by which we struggle day by day to meet each of the expectations that the person has in their vacation dream. With great pride we hope you can count on us when you want to come to La Fortuna to visit! - Kimberly Castro R.

6/10 一般般

Rupesh

喜歡：整潔度
不喜歡：員工素質
Clean Hotel !
Nobody was available at Desk in night. We had to take help from staff of restaurant from across the hotel. All in all OK experience.

6/10 一般般

B，Panama

喜歡：員工素質
不喜歡：住宿環境和硬體
A bit overpriced
The hotel was really outdated and thus, overpriced. The worse thing was the mold and mildew on the walls. The staff was really friendly and eager to serve. The best part of this hotel is that it is next door to the "Mi Casa" restaurant - an absolute fine dining experience - we ate there 3 times (on a one night hotel stay).

8/10 不錯哦

Carina，los angeles, CA

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Clean & Convenient Hotel
Convenient location, clean room/grounds. Friendly and accommodating staff, helped us get find transportation to the coast even though all the shuttles were full. Thank you!
Thank You For Your Visit 於 2019年11月21日回覆
Greetings from Vista del Cerro Hotel! For us it is an honor to receive this type of comments because we enjoy what we do day by day. It is an achievement to know that one more client was greatly satisfied by which we struggle day by day to meet each of the expectations that the person has in their vacation dream. With great pride we hope you can count on us when you want to come to La Fortuna to visit! - Kimberly Castro R.

8/10 不錯哦

Elizabeth，Guadalajara, Mexico

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Agradable
Hotel pequeño y acogedor, el personal en extremo amable, la señora Melania es una persona lindisima, y Daver un joven muy amable y servicial. La limpieza impecable. La accesibilidad muy buena, a pie del acceso principal al pueblo. Solo pediría que el letrero con el nombre del hotel fuera mas visible, ya que nos costo trabajo encontrarlo, se notaba mas el del restaurante. El desayuno sencillo, pero rico.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Decent hotel
The hotel was decent, the rooms were clean. It was on the highway, so the proximity to everything was nice. Easy to get in and out. Supermarket and restaurants nearby. Road noise was a slight issue (some might be too bothered by it). Overall, nice value for the price.

6/10 一般般

LS，SK

喜歡：員工素質
不喜歡：客房舒適度
Overall decent sleep for one or two night stay
The staff was very friendly and offered suggestions about the area and what to do and see. The beds were comfortable enough for a short stay but may hurt the back after that as the mattresses were a little basic. Breakfast was included and was delicious.. Also very great service. We didn't use the pool or hot tub but it looked like it was in good shape and others seemed to be enjoying it. Overall a good place to stay for a great price.

8/10 不錯哦

Benjamin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

4/10 不太好

真實旅客

喜歡：整潔度和員工素質
不喜歡：客房舒適度
Good view of volcano, but a lot of traffic noise.
Room was decent for the price. Pretty good free breakfast. Disappointed the jacuzzi wasn't working. Close to falls and volcano.