大溪 (TYS) 附近飯店 | 熱門住宿限時優惠 起

「The hotel was great. The employees were so good, especially Jennifer. She was wonderful! Unfortunately, while we were there, they had a pipe bust on the floor below & it created a mess & our water was turned off. They placed us in another room which faced the back of the hotel & it was so much nicer. The front room we were in had so much noise from all the traffic near the hotel. I had a hard time sleeping there. This is our 2nd time staying there this year. We will come back again if we visit...

「This facility was top notch 2-3 years ago. Our recent stay was underwhelming. Property looks tired, weeds in planters, furniture banged up and starting to come apart ( drawers and nightstand slide outs). The breakfasts were not that great either. The sausage gravy was like paper mache paste.」

「I would have given five stars if it wasn’t for the pillows. Absolutely awful! There was even hard things in it. So soft and not in a good way! Husband thought the bed too soft. Hurt his back. Everything else was good.」

「Had a smoking room, but even the bedding had cigarette burns all over it. The towels were dirty. Pool was closed. Got there Thurs night and left Sunday morning, cleaning people never came in to make the beds, change towels, or take the garbage. Sat morning we had no hot water to take a shower. Took me almost 2 hours to get ahold of someone asking when the pool was going to be open, and they said that it has been closed all season.」

「Need pool open」

「We have stayed here several times. The staff is always nice. The property is always clean. We love the consistency for a last minute place to stay when we go to the lake. Keep up the good work!」

「好」

「I was very disappointed with my experience. I encountered cockroaches in the room and contacted the front desk to request a refund. The employee apologized and stated that the rooms had cockroaches. She then refunded my payment. While I appreciate that the issue was acknowledged and my money was returned, the presence of cockroaches is unacceptable for a lodging facility. Based on my experience, I would not recommend staying here.」

「Conveniently located, friendly staff.」

「The room was a dump. You could tell it had been flooded. The comforter had stains all over it, room smelled of smoke. No shampoo. The bed was comfortable. Minimal breakage to choose from. Mold around the base of the toilet.」

「Good value for the price. I would definitely stay there again.」

「Good」