"To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They...
"To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They...
"Well once I'd found the place, Hotels.com directions via linked map were incorrect and took me to the wrong location via a logging track up another mountainside some 20km away, it was lovely. Apartment was clean and modern and the views were stupendous. And the food and service at Le Petit Montagnard were beautifully authentic."
"Well once I'd found the place, Hotels.com directions via linked map were incorrect and took me to the wrong location via a logging track up another mountainside some 20km away, it was lovely. Apartment was clean and modern and the views were stupendous. And the food and service at Le Petit Montagnard were beautifully authentic."
"Huge deposit charged at check-in against cleaning of the rooms at check out. Guests were required to conduct thorough room clean including hoovering. The bedcovers, sheets and pillow cases and towels were all charged for separately which was not mentioned at the booking. Misleading advertising, very disappointing upon arrival. "
"Huge deposit charged at check-in against cleaning of the rooms at check out. Guests were required to conduct thorough room clean including hoovering. The bedcovers, sheets and pillow cases and towels were all charged for separately which was not mentioned at the booking. Misleading advertising, very disappointing upon arrival. "
"The residence is in a quiet peaceful location reached via a windy hillly road. In the 4 nights we stayed in early September, we saw, from the large windows of our rooms, clear views of the hills and mountain, starry nights, misty cloudy views and even a lightening show. All spectacular. The two rooms were spacious enough and clean to our liking, affordable, the staff friendly and Chamonix a half hour drive away.
"
"The residence is in a quiet peaceful location reached via a windy hillly road. In the 4 nights we stayed in early September, we saw, from the large windows of our rooms, clear views of the hills and mountain, starry nights, misty cloudy views and even a lightening show. All spectacular. The two rooms were spacious enough and clean to our liking, affordable, the staff friendly and Chamonix a half hour drive away.
"
"Cleaning and maintenance needed! Paper peeling off in the bathroom. Outside chair on the balcony was dirty and broken. Balcony covered in cobwebs. Bedroom door would not lock from inside. Bedding was clean, good towels and a good shower. Good location, great views."
"Cleaning and maintenance needed! Paper peeling off in the bathroom. Outside chair on the balcony was dirty and broken. Balcony covered in cobwebs. Bedroom door would not lock from inside. Bedding was clean, good towels and a good shower. Good location, great views."
"This was literally the absolute worst hotel (really, it was more like a hostel) that I have stayed in either stateside or abroad. The property only allows you to communicate with them during two short periods daily around check-in and out. Their information indicates check in is not on the property. After needing to call for clarification, we were given a separate address that led us to the same location. There is no parking at the actual hotel because of construction. You have to park down the...
"This was literally the absolute worst hotel (really, it was more like a hostel) that I have stayed in either stateside or abroad. The property only allows you to communicate with them during two short periods daily around check-in and out. Their information indicates check in is not on the property. After needing to call for clarification, we were given a separate address that led us to the same location. There is no parking at the actual hotel because of construction. You have to park down the...
"Great location in a lovely village. Perfect for people with young children as the nursery slopes are right outside. Apartment had everything we needed. Check in was easy and quick. I'd recommend to call in advance and say if you need cot/towels/sheets as I didn't do this and had to wait a short while for these to be prepared. The manager/owner speaks English so it would have been very easy to phone in advance. We did have someone steal a hired sled when we were there which we had left...
"Great location in a lovely village. Perfect for people with young children as the nursery slopes are right outside. Apartment had everything we needed. Check in was easy and quick. I'd recommend to call in advance and say if you need cot/towels/sheets as I didn't do this and had to wait a short while for these to be prepared. The manager/owner speaks English so it would have been very easy to phone in advance. We did have someone steal a hired sled when we were there which we had left...
"We stayed 7 days at the hotel. Its nice hotel and rooms, a little outdated and needs renovation.Also no cleaning services and bathroom shampoo included, will be great if once or 2 times a week rooms will be cleaned. Otherwise everything was good enough, close to the center and shopping area,as well to the slopes. Recommended. "
"We stayed 7 days at the hotel. Its nice hotel and rooms, a little outdated and needs renovation.Also no cleaning services and bathroom shampoo included, will be great if once or 2 times a week rooms will be cleaned. Otherwise everything was good enough, close to the center and shopping area,as well to the slopes. Recommended. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"This is a lovely hotel in a good location for the ski slopes (walking distance to the Bossonet lift even with skis and boots, but there is also the option of the free hotel shuttle to get down to the slopes, and then you get the village free ski bus to get back to the hotel at the end of the day if you want to).
The hotel staff stand out as being particularly good. Extremely courteous, quick to action any issues, and always someone available to help. We had an unfortunate issue with the people in the neighbouring room to ours, but the reception staff were very quick to try and sort the problem or find an alternative solution. Valet parking in the hotel's car park was beneficial and worth the 18EUR per night charge to avoid having to find a parking space outside.
Can't comment on the bar, breakfast or spa as didn't use any of these services.
Ski rental was excellent, good equipment and friendly staff member.
Rooms were very clean, with good facilities. Soundproofing between rooms is not great (we could clearly hear people in the rooms next to us) but that isn't a fault of the hotel.
Overall a very good stay, the hotel is clearly popular and also appears to be popular with families as we saw lots of children around.
Overall a very good staf"
"On check in told I had to pay for room as it wasnât paid for. Paid again and then when checked back on bookings I had fully paid prior to arrival. I spoke to the lady on reception who asked me to come back in the morning for a refund as she was busy with a problem. Went back in the morning and provided her with receipts of both payments and she said she would get her superior to do it the next day. I have emailed and messaged through hotels.com and had no response. Shocking service for an error on their part. "